Dave who is the team lead and his team are local, knowledgeable, and kind. Dave's part-time crew…read moreare family members or could be folks from the day program near by. To provide personal experience to everyone who enters, he greets them and they peruse the store while he re-focuses and completes paying attention to those who entered earlier. He remembers the professional tradespeople who come frequently. They help themselves to coffee while they wait their turn for Dave's attention. The large tile selection (in a small space, plus the warehouse in back) keeps everyone busy until it is their turn. Dave is bi-lingual in English and Spanish. He remembers kids' names. He remembers previous customers, even though he might not at first recall their names. Lost Coast Flooring (mostly a tile store) carries Schulter products (https://www.schluter.com/schluter-us/en_US/). There's always an array of tiles on sale from which to choose. I have purchased tile from Lost Coast Flooring for three bathrooms, one kitchen, and refer people to Dave for personalized service.

Dave is an incredible Peterson to work with. We ordered…read morespecialty tile for my bathroom remodel and he was with me all the way.

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Jeff, the owner, came out and measured my friends house for flooring this morning. I am helping her…read moreson as he has lost everyone in his family, including his mom, my best friend. He was kind, professional and a great listener to our unique situation and budget. He gave us different ideas and ways to save on this enormous project. Trust me if you need flooring, call them!!! Not only do they work with you but also come through in unexpected blessed ways. My thanks and praise are not enough!! Paula

North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Very helpful and kind enough to direct us to another business who would carry the small quantity of…read moretile pieces we needed.

I have built 3 custom homes. The current one, here in Eureka, Ca. in a very rural area. Finding…read moreexperienced and professional services here has proven to be difficult. We are so happy to have met Alex with Pacific Gutter Pros. He is easy to talk to. He listened to our concerns and provided great, cost effective solutions for our project. I would tell anyone who is looking for gutters to give him the opportunity to consult & quote a gutter job before you take on anyone else. Alex not only provided us great service, but a lasting product he will stand by and we couldn't be happier with his suggestions and the beautiful job he did. His attention to detail and the installation is fantastic. Thanks Alex! Roman

Pacific Gutter just finished an amazing job on my property here in Willow Creek! Super high quality…read morejob and great family people. Superb pricing and value, way better looking then installing yourself would come out

Great hard workers! It was more work than they thought! The price pretty high and thought it would…read moretake only a few days with three guys! The owner made it right! He was caring and understanding!

I hired Simple Visions to work on two homes, in the past few months. In the first home, they did…read moreALL the work required to prepare it for sale, and completed it faster than the realtor and I anticipated. The second house needed urgent work, due to a fire. I sent them a picture of the damage, and they were here the next morning. They are prompt, professional, reasonable and I couldn't ask for better quality of work. Both Lou and Scott have been so kind, and made me feel comfortable about the work they were doing. I was very impressed by them, and give them my highest endorsement. You can trust these guys to do the job, and do it right!

Andy did great work. Great communication about the job during the inspection/quote; he was fast…read moreand cleaned things up very nicely when he was done and even patched up a little damage that was outside the scope of the project he was contracted for. Will definitely call him again for all future tile work.

Andy did a great job on a tile backsplash and flooring in my kitchen. His pricing was very fair,…read morewas very responsive with communication, and got the work done in the time estimated.

We had a recent bathroom remodel, and it was a great experience. All the workers were very…read moreprofessional and great to deal with. We're very happy with the new bathroom and kitchen floor. It looks great, like a luxury hotel bathroom. The price was excellent too. Definitely recommend for anyone's remodel needs.

Carpet Depot is amazing! They have done multiple projects in our house. They use quality products…read moreand have fair pricing. They are pleasant to deal with, ethical and honest. Highly recommend.

I considered utilizing Carpet Depot a few months ago for a large job as my property management…read morecompany uses them. I'm a remarkably tolerant person, but the snark, condescension, and impatience were unacceptable even for me. And we hadn't even gotten to the measuring yet. I went with a competitor and the process was smooth and collaborative - the way it should be when a company wants one's business.