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    Alves Discount Carpet & Flooring

    4.2 (5 reviews)
    Closed 9:00 am - 4:00 pm

    Services - Alves Discount Carpet & Flooring

    Carpet binding

    Carpet installation

    Carpet removal

    3 More Services

    Carpet repair

    Carpet restoration

    Floor installation

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    Arcata Pro Floor Abbey Design Center

    Arcata Pro Floor Abbey Design Center

    4.3
    (24 reviews)

    What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

    Jeff, the owner, came out and measured my friends house for flooring this morning. I am helping her…read moreson as he has lost everyone in his family, including his mom, my best friend. He was kind, professional and a great listener to our unique situation and budget. He gave us different ideas and ways to save on this enormous project. Trust me if you need flooring, call them!!! Not only do they work with you but also come through in unexpected blessed ways. My thanks and praise are not enough!! Paula

    Blue Sky Roofer

    Blue Sky Roofer

    4.2
    (10 reviews)

    Having our roof on H-Street (near Del Norte/H St) in Eureka entirely redone by Bluesky Roofer. Off…read morecame two layers of shingles and one layer of original wood shake which had been there since 1898! New plywood, vapor barrier and all up to current standards, new vents and flashing. Removed an old ugly exhaust and while the ladders were present, one of those ugly satellite dishes from an era gone by! Mark had a great crew working this challenging project on a high pitch roof. They worked SAFE and swift and got the job done in an orderly fashion. Nice cleanup after. I much appreciated the good communication throughout the project, making sure all was good and taken care of. Many thanks to Mark Friedrich and Crew, much appreciated!

    I should have written this review 6 years ago when they first completed our roof, but I did not…read more Now there is a new problem so I feel I should leave one now. At first it seemed like they were doing a great job. All of the guys were friendly and seemed professional. They completed our roof and were coming back the next day to clean up the mess that was left in the yard. It rained overnight and I woke up to water coming in our bathroom heating vent. There was a huge water stain on the ceiling of our bedroom as well. They also used long nails which came through the ceiling of our front porch. They did come and snip off the nails so that was better. Mark wasn't super pleasant to work with after this point and would only take $200 off of the price because that is what it would cost to paint the ceiling, which was popcorn so just painting over it didn't seem like a great idea. They had to set up fans in the attic to help it dry out. Fast forward 6 years to last week. We had a great deal of rain, and I arrived home from work to find water dripping from our kitchen light fixture. We looked at the contract and realized there was only a five-year warranty. We should have been more cautious and gone with someone with a better warranty. Well, we had to climb up on the roof and found that the 'tar' around the exhaust fan pipe had shriveled and cracked. We were able to purchase some stuff at ACE and repair it ourselves. I do not recommend this company. We wish we had used someone more established.

    Alves Discount Carpet & Flooring - carpeting - Updated July 2026

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