North Coast Floor and Tile recently finished new engineered hardwood flooring through most of the…read morehouse as well as new carpet in the primary bedroom. WOW! It looks fantastic. They were very quick and thorough to come and provide an estimate . Brittany was a great communicator as far as choices and getting the estimate together. Jim did much of the work and his attention to detail is the best! He is very meticulous. We are so happy we had this work completed by NC Floor and Tile! You won't regret the excellent work and service they provide. Thanks to all who made it happen!

Very helpful and kind enough to direct us to another business who would carry the small quantity of…read moretile pieces we needed.

What should have been a straightforward 300-square-foot hardwood flooring installation turned into…read morea nightmare of poor workmanship, unprofessional behavior, and inadequate repairs. We paid $6,800 expecting a high-quality job, but what we got was an exhausting ordeal. From start to finish, the experience was riddled with issues that we had to identify and report ourselves--problems that any competent professional should have caught immediately. The quality of the work was shockingly bad. On day one, Liquid Nails glue was tracked across the floor, leaving visible shoe prints and hardened globs that were never properly cleaned. Many boards were cracked or splintered, and there uneven seams in the flooring because the lines weren't properly started, according to the contractors who later fixed the job. The subfloor wasn't leveled, causing high and low spots that ultimately required sanding. To make matters worse, the second contractor we hired to fix the mess pointed out that parts of the floor weren't nailed down properly particularly around the walls, and the nailing overall was insufficient. They also found numerous "H-joints," a hallmark of rushed and sloppy workmanship. The baseboards, which we paid $700 to have installed, were no better. They were nailed to drywall instead of studs and could be pulled off with minimal effort. Excessive caulk was used to cover gaps and poorly cut boards, and additional wood putty stains were left behind during their attempts at repairs. The lack of professionalism was equally disappointing. One of the installers loudly berated a younger worker to the point that both we and our neighbors could hear it. It was clear that no quality inspections were being done. We had to point out every issue ourselves, and the repair attempts they made often made things worse instead of better. Despite repeated complaints, the company failed to resolve the issues. The first repair attempt involved replacing one marked board and adjusting a seam, but they didn't clean the Liquid Nails residue, leaving even more wood putty stains in the process. A second installer tried twice to remove the glue but failed both times. In the end, we were offered either a board replacement or a "deep discount." The so-called "deep discount" only covered the cost of repairs and felt like a minimal gesture given the extent of the issues. Our best decision was taking the repairs out of their hands. The professionals who took over spent time explaining all the issues and were shocked at the poor workmanship. I regret not hiring them in the first place because, in the end, we'll never get the finish we initially wanted, and there are issues with the floor we're just going to have to live with. Save yourself the frustration and hire someone else. Arcata ProFloor's lack of quality control, unprofessional behavior, and resistance to taking accountability--offering only the bare minimum to address their mistakes--make them impossible to recommend. What should have been a simple project turned into weeks of stress, nights spent sleeping in my office, and deep disappointment.

Jeff, the owner, came out and measured my friends house for flooring this morning. I am helping her…read moreson as he has lost everyone in his family, including his mom, my best friend. He was kind, professional and a great listener to our unique situation and budget. He gave us different ideas and ways to save on this enormous project. Trust me if you need flooring, call them!!! Not only do they work with you but also come through in unexpected blessed ways. My thanks and praise are not enough!! Paula

They are so professional and personable. I've gotten two sets of cabinets from them and their team…read moreis easy to work with, timely, and the cabinets are beautiful and affordable. Very fine workmanship for a decent price. After they install them, I always feel like I got a greadeal.

We've always received the best service from Cabinets by Andy over the years. They've helped us…read morebuild out additional cabinets in our home to match our current setup, and made themselves available to help us restore cabinets when we've damaged them. I wholeheartedly recommend them!

Great bunch of people. The only place to shop. Friendly, knowledgeable staff. Really, the only…read morecontractor lumber yard in Northern California. They provide accurate material takeoffs and even have a D-size plotter to print plans. These guys are serious about construction. They stock everything I need. They even expanded their plumbing inventory to help with the recent closing of the two largest plumbing suppliers in the area. Smart move. On-time deliveries are loaded correctly. The first thing you need is always on top. These guys care. BR

Professional Helpful Staff! With their help always come out of store with what I need and looking…read moreforward. Great variety of wood products and good quality. Thanks!

Bingham Tile did a fantastic job on our shower!! The quality is outstanding and the pricing was…read morevery reasonable! They did the glass blocks that I wanted (not a lot of tile companies in this area that will do that!). We are very happy with our new shower!!! I highly recommend this company!

Over 80 years of experience from Bingham Tile, Nick is 3rd generation and it shows in the quality…read moreof installation and his professionalism. We had a small entryway area that needed new tile, a bathroom that needed help and we were having a difficult time finding someone we could trust that had a competitive quote. Nick responded even though he would be out of town for a week or so and offered to stop by when he returned. We are thankful he did because the floor is beautiful and he was communicative throughout the entire process, clean, punctual, and saved us a ton of money with his recommendations and the repair work he did on our shower and tub. We highly recommend Bingham Tile!

Carpet Depot is amazing! They have done multiple projects in our house. They use quality products…read moreand have fair pricing. They are pleasant to deal with, ethical and honest. Highly recommend.

I considered utilizing Carpet Depot a few months ago for a large job as my property management…read morecompany uses them. I'm a remarkably tolerant person, but the snark, condescension, and impatience were unacceptable even for me. And we hadn't even gotten to the measuring yet. I went with a competitor and the process was smooth and collaborative - the way it should be when a company wants one's business.

Recently I purchased some very inexpensive laminate flooring from Alves. It was .99 per SF, and…read morethey warned me that this product was not very sturdy and not suitable for many applications. Sure enough it was chipping quite easily during installation, and my contractor (not Alves) said it would not hold up over time. I returned the product to Alves and they gave me a full refund even though I'm the one who made a bad choice in purchasing the laminate. They were extremely helpful throughout the process, going as far as to listen to my contractor explain the problem with the product (of which they were already aware). Super pleased with the customer service at Alves!

I don't know who wrote these other reviews, maybe they got a discount of rat? but Alves is…read moreridiculously expense. I told my handymen never to use them again, but they said they were in a rush and no one else was available. The first time I paid them my handymen took out the old carpeting and Alves billed me again for the removal. This time they billed me $912 bucks to have a remnant installed in one room. never again. Go to Arcata pro floor or Eureka 1.

Pierson's is outstanding for answering my questions about how to do it myself, what supplies I…read moreneed, and one lady expert there is exceptional. Pierson's has had everything I need right here in town. They care about our community as I have seen through the years. Years ago, I was treated rudely at Shaffer's Ace in Henderson Center by older men rather consistently. Since then, I refused to ever go there again, even though it was a block away from our house. Pierson's was like night and day, in their customer service. We live further away from Pierson's now, but it is still worth the easy drive during the week between 2 and 3 p.m. and we know the back roads. If time allows, I love meandering around in the garden area after I buy my supplies. One lovely afternoon, I even got to pet the garden cat sleeping up on an empty flower crate out back. Years ago, maybe 2004, I took my plans, measurements, and idea to build a cat door in a window. In the lumber department out back, they found me some scrap wood. Then I got the proper brackets inside the main building. In there, a nice gentlemen helped me figure out what bracket I needed AND he used his electric screwdriver to attach the brackets to the wood for me. Wish I got their names to tell the manager how much I appreciated their help. Never will I forget those guys going the extra mile for me, inexperienced in these things just having an idea. My measurements were correct and between the Pierson's lumber out back and bracket, screws, and nail area in front, they literally helped me build a cat door/window. It went under a window that opened upward and worked very well, with a table to jump on to get up and down for short excursions, then home to eat as I battened down the hatches. Many years later, that precious little mouser cat crossed the Rainbow bridge. She is buried under that beautiful flowering tree right outside where her cat window used to be.

Lovely and well stocked nursery. Very clean store. Very helpful staff. Easy access off 101.read more