Service at the store in BC Binghamton NY was spotty. When I needed help could not find anyone. When…read moreit came checkout time there were more ppl than skunks

I called the staff regarding a used guitar in their inventory and I did not expect the service that…read moreI received. The sales rep, Raven, who took my call was kind, understanding, polite, and extremely helpful with my requests. Everyone there had a team mentality, where all of the workers knew each other and their duties, but most importantly they were willing to help in the best way that they could. I could tell that they really care about the instruments.

I've had several repairs done here over the years, from amps to effects pedals to guitars. Always…read moreexcellent work and very knowledgeable. Highly recommended!

I had my headphones repaired here and I am happy with the result! They were very nice and…read morepersonable, and they took the time to explain everything clearly. The price was very fair, and the whole process was smooth. Definitely recommend!

I took my P4DC Takamine to David to have the action lowered (typical of Takamine from what I've…read moreheard). Having a lot of money already wrapped up in my guitar, I was a little hesitant to have the kind of work done that was necessary to reach my goal. He explained how he would have to remove about .095" of material from the saddle without having to adjust the neck (which he explained would not lower the action across the entire fret board). This made me nervous because the 2,000 dollar guitar was going to be modified forever. He has an Erlewine Neck Jig with a line of precision dial indicators for measuring neck deflection, and measuring tools to gauge the action. He explained the purpose of the tool to alleviate any apprehension I had about modifying my guitar. In the end, he lowered the action perfectly, and did a small adjustment on the truss rod so that the action was the same across the board. The end result was perfect. I have a friend who plays professionally who played it and said it was one of the smoothest and most playable guitars he ever enjoyed. Dave also set up my Gretsch 6120 and restrung it with flatwound strings and again, perfect. He is ultra-careful with the instruments brought into his shop. I highly recommend Dave if you are looking for a quality luthier in the Binghamton area. He is top shelf and his pricing is very reasonable. Ric Chrysler

I called the store to inquire about an instrument. I was told they had two. I was quoted a price…read more When I got there ohh a mistake it's way more than you were told.

Music Go Round - Wilkes-Barre. This store gives to the community the opportunity to find, purchase,…read moreand sell your instrument or use your funds to go up in your purchase. This is a remarkable concept. This location has excellent selection of instruments and excellent sellers with knowledge to assist you in finding the right instrument to get your unique sound or voice. My purchase was a rare Epiphone Acoustic/Electric Guitar in excellent condition with a great sound and a great price I could afford. Staff are fantastic and they gave me the info to make my decision to purchase. I highly recommend all individuals to check this wonderful store. I was invited to comeback and call. AAAAAA

No one beats Jack... if he doesn't have it, (which his store is full of top end gear unlike many…read moreothers) he will get it for you. And whatever he sells he stands behind ! Stop by n break bread with Uncle Jack !

Jack came across a bit unfriendly to this new customer. Upon submitting my information and then…read morecanceling my order, I expressed concern about receiving further junk mail and spam because they had my private information. Jack had assured me I would not receive anything, this was a lie. This business is currently in violation of federal online privacy laws concerning unsubscribe and opting out of all future communications despite the customers request to do so. Consider this before you submit your contact information to this company.

This store has everything you need and the owner is very knowledgeable and helpful. The repair tech…read moreMike is outstanding.

From the owner: Are you in the market for a new or used guitar in Oneonta, NY? Visit Mountain Jam Guitars, the…read morenewest guitar shop in town conveniently located right on Main Street.

After searching for a year and a half for the perfect PRS, I found it on their website. I requested…read moreadditional photos which they immediately provided. The guitar arrived in fantastic condition and it's the first guitar I've ever received that had been set up properly. I can't say enough about them and their exceptional customer service. Kudos to Ish Guitars.

I've been a guitar player for 45 years and my oldest guitar is 27. I took it in to see if it needed…read morenew frets, or at the very least the frets dressed. The tech said that it looks like it has another few years in it before that needs to happen. So, instead of trying to upsell me, he said all it needs is a tune up. I just saved a few hundred dollars. Plus, the shop is quiet, and there are no metal guitarists showing off their shredding skills. It more of a showroom with a no pressure salesman ready to help as needed. Call to make an appointment.

Jarame was quick, efficient and friendly! We had came in with a beginner guitar, not bought from…read moreguitar center, that was jacked up and he whipped it back into shape in no time.

After having great luck with some minor guitar work I decided to add a pickup to my 47-year old…read moreYamaha acoustic guitar. It was a birthday present from my fiancé a month after our engagement so it's kind of a family heirloom... GC tech Jerame walked me through the various options- and gave me some recommendations on how to proceed. I played that old guitar in a gig for the first time in THIRTY years. It sounds wonderful! Oh- I forgot to mention my wife of almost 47 years was very happy too!

decided to make a dream purchase of mine to buy a baby grand piano. The selection was more than I…read moreexpected, prices were very reasonable and the service was excellent. I got myself a baby Grande Yamaha so beautiful. They move this for you have a year warranty and you get a free tune. I wanted to say thank you John!!

This place is a mainstay - literally been there for ages - and will be around long after that other…read moreplace ("GC") has gone bankrupt. Quality music store with friendly staff, and quality instruments and products.