Guitar was frett dressed electric pickup fixed crack patched im always let down when trying new…read moreplaces binghamtone fixed every aspect of my taylor guitar and did NOT let me down .fast turn around less than 2 weeks .highly recomended guitar plays great

Chuck and Nick are probably two of the most honest and trustworthy guys in the game! Have had…read morerepairs done on several amps, even one that was gone through by several Mod shops that couldn't diagnose the issue... And they've all come back like TANKS! Have had guitars serviced, pick ups installed and many other services from these guys... And it's always the best work! Have bought a Peavey 5150 head, a Whammy Pedal and several other items from them, and they are ALWAYS in great condition. These are two musicians who look out for you, and treat all of your stuff like their own! Highly recommend! Thanks for the great work guys.

Service at the store in BC Binghamton NY was spotty. When I needed help could not find anyone. When…read moreit came checkout time there were more ppl than skunks

I called the staff regarding a used guitar in their inventory and I did not expect the service that…read moreI received. The sales rep, Raven, who took my call was kind, understanding, polite, and extremely helpful with my requests. Everyone there had a team mentality, where all of the workers knew each other and their duties, but most importantly they were willing to help in the best way that they could. I could tell that they really care about the instruments.

I recently hired John from True Tuner Piano Service to move my piano. I had called for an…read moreestimate, and he asked me detailed questions, such as the height of the piano, how many steps were involved, as well as the type of flooring in order to give me an accurate estimate. He offered an extremely reasonable quote for the move, and was able to make an appointment for a few days later. He kept in contact the entire time, followed up to confirm the appointment, and arrived on time. He arrived with a very muscular partner that possessed a good sense of humor. They proceeded to take apart some pieces of the piano (which was a surprise), but it was to protect the fragile parts from potential damage during the move. The piano was well protected with careful and strategic placement of pads throughout the way, and it was never in danger of being damaged. They arrived to the destination, reassembled the piano, and did not deviate from the quoted price. Extremely professional, prompt, knowledgeable, and courteous - apparently John has been in the piano business for 30 years and is quite the expert. Kudos for a job well done!