The room was fine and the location is good. The only thing that bothers me is that they did not…read morepublish any information about the lobby being under construction. With the prices charged, that seemed to be misleading.

Was once my favorite hotel in Williamsport. Now on my avoid list. Bed bugs. Used a piece of tape to…read moreshow the front desk. They moved me to a new room. Did they offer any type of help for this horrid situation? No. Moved to a new room, which seemed clean to me. Had to use the trash can liners to quarantine my items that were exposed to the bed bugs. Checked out the following day. Had 0 contact from the hotel, so I called in my way home. They confirmed that maintenance checked the room and found more bugs. If you have to stay at this Hampton, please check the room before you settle in. Also ruined a pair of dress shoes in the dryer. Another $250 added to the expense of this trip.

Such a FUNKY hotel!…read more This was a lucky find. We prefer unique and interesting places to stay, and City Hall Grand did not disappoint. Highly recommended. It's a 100+ year old municipal building, obviously not intended for lodging, yet the owners made it work. It's a bit of a time capsule with updated decor and amenities. We walked around every floor, soaking up the architecture and millwork of a bygone era. The entire place felt clean and safe. We stayed in the Mail Room (I've been told you start there, and work your way up). As described, it's spacious and bright, with a huge bathroom. However, the sunset mentioned in the brochure was obscured by the building next door, because June. The mattress and pillows were very comfortable, the room was immaculate, the fridge and microwave were handy, the digital thermostat worked as expected. We didn't use the elevator, or try the restaurant. Wi-Fi was a little sketchy in the room, but stone/concrete walls make it challenging. We lounged on a sofa in one of the common areas to play Wordle in the morning. Yes, there is no front desk. That doesn't bother us, since we've stayed in many self-serve hotels. We never had to call anyone, but texts were promptly answered. Yes, some of the rooms don't have windows, and that detail is clearly spelled out in each room description. It takes a special kind of asshat to write a negative review on a place they've never even been to, or complain about the sun rising in the morning, or century old windows not being soundproof. Seasoned travelers bring earplugs and eye masks, just in case. The location is very convenient, within walking distance of almost everything, and quiet at night. Parking was plentiful and free. Life is short, don't waste it staying in generic little boxes.

The hotel was recommended by local large trauma hospital staff. It was on the approved hotel list…read moreby my employer. I initially thought it was weird to not have a front desk but I didn't need it. With my personal code in hand, I walked up the steps, opened the exterior door, entered the vestibule, put in my code, and the door unlocked. The same code was my room key. Rather than walking the stately stairs to the second floor, I ascended to the second floor using the elevator. Very smooth ride. The Council Room was just WOW. Hardwood floors, 6 huge windows behind the bed, chandelier, barn door bureau, glass barn door shower, wall mounted tv, iron & full size ironing board, microwave, and coffee pot, As a light sleeper, when checking in, I heard the clock tower chime and saw the full length window blinds (not black out curtains). With the firm mattress and plethora of pillows, I died and woke up refreshed. Tons of food options in walking distance. Ample lot and street parking. Minor inconvenience: no nightstand with a plug access to charge my phone overnight. With a little Feng shui, I brought a side table closer to the bed and had a long cord. Problem solved. Speaking of problems, if you have any issues, the phone number for 24 hour help is posted in the vestibule and in the rooms. Looking forward to trying out other rooms on future visits.

King suite: plugs, plugs, plugs - example: 3 two plug sockets in kitchen area. Lots of plugs that…read moreare easily accessible in all areas. Lots of doors ... between living room, bathroom sink, shower/commode, & bedroom. Two closets. Bedroom has large bureau. Large TVs in living room & bedroom. My favorite part of the room is the ledge by the door for hotel, keys, etc. The parking garage is next door. When checking in, I received a parking ticket that opens the exit gate. Worked great. Unfortunately, most restaurants, since the pandemic, are closed on Mondays. The front desk identified the local open restaurants for me. Looking forward to my next stay at this location.

Residence Inn Williamsport lives up to the Marriott Bonvoy brand with excellence in service and…read morehospitality. We were warmly greeted upon arrival. Our suite was clean and comfortable. Good sofa and queen bed. It's a suite hotel with a full kitchen: dishwasher, mini stove, full fridge, sink and microwave. Breakfast buffet included with stay, located off of the first floor lobby. Good strong coffee, teas, bagels, english muffins, eggs, waffles, cereal, fresh fruit, yogurt, oatmeal, jams, etc. Outdoor patio seating available as well as indoor. Parking is next door, on the 3rd floor and above for Marriott guests. Yes, there is an elevator. **Fun fact: Williamsport is home to the annual Little League World Series held in August!** Stay cool and hydrated and Have a great summer! Thank you for reading

We have stayed at this hotel several times before, but will not be returning again. There was a…read moreperson in room 437 who had the TV blasting all night keeping us awake. We complained at the front desk 1st night, but same thing next night. Tv is blasting loud at 6AM Sunday morning as I write this. Our previous stay 2 months ago we endured a crying dog from a room that finally did stop around 2AM! This hotel is being very poorly managed and they obviously do not care about their guests being able to get a good night's sleep. I do not expect to stay here ever again.

Pleasant experience overall. Check in was simple and set the tone for a positive stay. Room was…read morevery comfortable, their breakfast buffet was like having breakfast and lunch all in one sitting for the amount of food and variety offered. All of the staff members we encountered were friendly and helpful. If you like historic buildings , off-street parking, and convenient access to shops and restaurants, this is your place. We plan to be repeat guests.

I love the place, the staff more so. My gripe has…read moreabsolutely nothing to do with the excellent staff from the top on down to the individual service that is obviosly carefully picked my management to maintain the quality thats expected with the hilton brand, e.g., clean rooms, friendly staff, excellent breakfest, etc. That said, my only issue is its a stick built building. I hear everything. Maybe I'm a freak like that, but the room I'm in, the snoring is from the room below me. I'll leave it there. Not a biggie if you're the type where melatonin works. Again, know, that issue certainly has no reflection on the people that run this place and or the excellent job they all making sure its the best place in town.

Wow! What a great find! Where to begin? Atypically friendly , helpful front desk personnel…read more Chocolate chip cookies on the coffee bar were delicious! Well appointed, spotless, comfortable room. Terrific water pressure in shower. Excellent breakfast choices. Breakfast attendant kept things clean and replenished. She even checked with guests to make sure we were happy. Best Marriott experience in many years.

Ummmmm this Holiday Inn definitely is in need of a reno. If you look at my pics, the lampshades are…read moregross and were crooked. What was really concerning was the crack in the ceiling that ran the length of the room. I was slightly worried I'd wake up with the ceiling caving in on me. It looks a bit run down and def needs an update pronto.

Nick at night is amazing. The woman in the morning, not so helpful. Be sure to get help in the…read moreafternoon till 11 pm. The question I asked the woman was what is the right place to write a Google review. The answer just Google it. When I couldn't dint it she wanted me to sign in but I'm not a member so she said it's the only way. Most certainly not true. I asked for the manager who couldn't be bothered to come to see me. I give the 5 star review because of Nick's amazing customer service.

Hotel staff was great. Plenty of amenities. Main areas clean and bfast was good…read more Floors could have been cleane in room . Fan was broken .

The guy at the front desk who works nights, Danny, is incredible, 10/10 service and always helps as…read moremuch as possible. Stayed here for over a month at work & he has always been on top of everything.

Fabulous This is an amazing restaurant and piece of history…read more Great food Great service Can't wait to return

Just celebrated our 33rd wedding anniversary with our annual dinner at Peter Herdic House. Our…read moreserver Andrew was awesome, providing impeccable service and attention on a busy Saturday evening. The food and atmosphere was excellent as always!!!

Google The main website does NOT mention the pool is…read morecurrently closed nor does the "pool" ammentity tab. Apparently, the pool closure is listed at the very bottom of the reservation page, but I just clicked through the booking button without scrolling all the way down to the bottom of the page UNDERNEATH the booking button when I made my reservation. This was an overnight stay for my daughter's birthday who was looking forward to the pool. I called x 3 and couldn't get anyone, and when someone finally answered, I was informed they would not refund my prepaid stay because "it is clearly marked on the landing page that the pool is under renovation" which is false if you go to the hotel website. I was offered a free stay to use within "3 months or maybe a year" and told this info would be emailed to me, which I still haven't received. Very disappointed.

A friend had booked a room and gifted it to me, as her plans changed last minute. I gotta say, she…read morephoned the front desk, said I was her husband and would be checking in before her. The Front Desk person (Imran) greeted me on arrival, as though I was HIS family member - warm, friendly, accommodating, caring, etc. I gotta say, the room was updated, everything worked well. (I have been in too many hotels recently, where the toilet leaked, the bathtub dripped, but THIS Fairfield Inn was SWEET and gave me the assurance one doesn't have to spend a lot to get a hot breakfast, a great night's sleep, good clean bedding, rather decent coffee, hence FIVE STARS. HEY, it isn't a 5 star hotel, but for the cost & what I got and how I was treated - *****

Very nice hotel, check in was quick with a really nice employee. Nice sized rooms. The beds were…read moreextremely comfortable and the comp breakfast was delicious! We will definitely stay here again when traveling through Williamsport!

After complaining that they put me in a room with a dirty bed,they made me a clean bed with the…read moreholiest blanket and stained sheets I've ever seen,it looks like they got my bedding from a dumpster.