Eddy arrived at our home at the agreed upon time and went right to work to provide an estimate for…read morea pin leak we had in our dining room ceiling. Eddy provided a very fair price for a relatively small amount of water damage to our dining room and ceiling. Eddy and his team were professional and communicated well. While other estimates were much higher, I do not believe that they could have provided any better workmanship. I would highly recommened them.

Eddy was great to work with! He was very responsive, and always replied to my inquiries in a timely…read moremanner. I felt like I didn't have to worry about the project with Eddy supervising it. I would definitely recommend him and his team for remediation.

We just found out that Victor who was sub contracted by 911 had done a bad job on our door which…read morewas replaced. When we pointed out that the replaced door needed to be painted to the color scheme it was originally done on the smaller door which they replaced. Victor had completely gone ballistic on us but reluctantly agreed to paint the door. This was to be done and not new thing added to his scope of work. He simply slapped on a single coat of paint, no primer no protection. We are in the process of painting the entire door again as the paint is now peeling and was informed by the team working on it now that the priming and protective coating was never applied. I am really disappointed as I was sure they took pride in their work, which is clearly not the case.

Been meaning to write this review for a long time, but you know, forgot. Luckily Yelp has a whole…read morelist of reviews I started but didn't finish! I typically do wait a little bit after service to write reviews, just in case something happens. And something that leads to me clicking extra hard on that 5th star... well, the owner reached out for a review, and reminded me once after and said he wouldn't pester me with it again. And sure enough he didn't. So that was cool. But to the real review.... my rental had some tenants who didn't report a leak for months apparently, since they were hiding a cat and didn't want me to come and fix things and see the cat. Long story short, I had to tear down 2 of the 4 walls of a bathroom and an entire wall of pantry cabinets in the kitchen on the other side of the bathroom. Mold was completely black! Needless to say, I really wanted to have this fixed ASAP! And of all the "911" or "emergency" or "fix it right away" type of remediation companies... they all did something similar except 911 Restoration. They all urgently booked a "free estimate", then take a day to send a quote. Then almost all were weeks out to schedule it except for two who can start "immediately". However, they would have to do all these "tests" to get started. 911 wasn't the cheapest, but their quoting agent was very nice, thorough, and most professional sounding. Like, he could've been a sales guy for jet engines not just another contractor. Felt very formal and courteous. In any case, when they say they can start right away, they did. Came out and started demoing the next day after I decided to go with them and sent them a deposit. And while they weren't the cheapest, they did do a bit more than the other guys (had them all itemize what they'd do) and for the common work, they were willing to price match it and did a discount on other areas where they could. They weren't too far off to begin with. Some folks tacked on contingency charges and it felt like hidden fees. 911's quote was straight forward. In the end, when you want something like this addressed, you want it done right. They not only did it right, but felt confident of their work and both the project manager and the workers were all courteous and professional. If there's a lesson to be learned....better declare that friggin cat. Kiss that deposit good bye! *sigh*

We had such a great experience with SERVPRO of Anaheim/Garden Grove! We are a repeat customer for…read moreanother issue in our home. Marc and Maram were absolutely amazing and provided phenomenal customer service from beginning to end. They were responsive, professional, and truly made us feel like we were in good hands. Their team did quality work and was dependable throughout the entire process. It's hard to find a company that you can truly trust, and SERVPRO definitely delivered. Reliable, trustworthy, and highly recommended!

What kind of a company has perfect Yelp review? Honestly, a perfect one. This is coming from…read moresomeone who worked in Environmental testing; and I went through 3 other environmental clean up/mold remediation companies. We were displaced from our home for 10 MONTHS after 3 other companies messed up royally. I wish I would have found Serv Pro of GG/Anaheim sooner to save me money, time, and stress. When you call This Serv Pro, the owner, Marc personally comes out to meet with you and go over the project. Marc is more than professional, he's the big brother you go to for honest expert answers. He's the only business i ever dealt with that has a 3 years guarantee on their work. Don't make the mistakes I did, use this Serv Pro with Marc Cheeley

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

First American is now sending their 3rd plumbing company. The last one was not even licensed. Spoke…read morewith Michelle who is really rude and likes to speak over people. I asked for C36 plumbers license number is see refused and did not want to give it to me. She then hangs up on me. Must be the owners daughter for her to behave that way. I checked online and it's currently suspended. That is the reason she was giving me a hard time. See below link regarding the suspension. Another shitty contractor First American Home Warranty likes to do business with. They only use contractors that has no business. https://www.cslb.ca.gov/OnlineServices/checklicenseII/LicenseDetail.aspx?LicNum=1033993 I did not authorize you to secretly record my phone call. You're violating my rights. I will call you law enforcement and file a complaint. You putting my family name is in violation of Yelp and I will contact them as well. An illegally recorded phone call violates either federal or state privacy laws, usually defined by "one-party" or "all-party" (two-party) consent rules. Secretly recording a call without required consent can result in severe civil penalties (e.g., $5,000 per violation in California), criminal charges (fines or imprisonment), and the recording being inadmissible in court. You never came out to provide an estimate and for you to say you refused the job is falsifying the conversations. The way Monica spoke with me comes from the way you conduct yourself as a business. The fact still remains your license is suspended and you're still running a business with a suspended license. I'm sure you did jobs over $1000 with your suspended license. Doxxing or Serious Violations: If a business owner is violating policies by posting personal information (doxxing), report the content directly to Yelp and consider contacting law enforcement or consumer protection agencies. I'll file a police report to authorities regarding this issue.

This company came to inspect my water heater as it was making loud noice and water was not hot. It…read morewas the actual owner came for home warranty claim for First American and straight out told me he is not here to find coverage rather deny and not cover the claim. This was a secondary inspection as first plumber didn't even inspect the unit. He arrived 10:30 am and was done 10:38 am. Atleast he has turn on high heat and touched the unit than first guy. So he basically informed me that he has like 10 to 12 jobs per day and most are like this and they still show up so he can get paid. The loud popping from the heater according to him is due to maintenance when I have a water softer that he informed shouldn't be the case. He indicated that he doesn't care if I filed a complaint as his client is this large company and he still get paid by them. Very unethical way of looking at the situation. When I asked him if he is doing it right, he said it is how things are... he laughed as to filling complaint for first American. this mentality of collecting and supporting large companies is horrible. I told him that he used be ethical and do the right thing. Be aware when you use this company. Also you can see his alignment with first American if you review his business profile in detail.

Another masterful RESIZING by Rug Masters! We ordered this…read morebeautiful rug for our old house but by the time it came in we bought a new house that had a smaller living area footprint. I was very sad that we would need to find a replacement because I was doubtful we could have it resized. Another reviewer here mentioned they did just that so we decided to give it a try. We had 3 feet cut off one side to make it 9 feet. Thanks Rug Masters! You did a great job!

I took my Persian rug to SoCal Rug Masters after not having it professionally cleaned for about two…read moreand a half years. It had gotten really dingy, and the vibrant colors were basically gone, even with regular vacuuming and home rug-cleaning attempts. They gave me a great deal and told me it would take about 10 days -- when I picked it up, I was honestly shocked. It looks like a brand new rug. The colors are vibrant again and the whole thing feels refreshed and revived. I'm so happy with the results and definitely recommend them if you want your rug done right.

When a substantial leak drenched our crawl space, I needed help urgently. I called Frank on a…read moreFriday night and he was able to send his team the following weekend. His crew is professional, punctual, and patient. I'm an over-planner and worrier, but Danny and Daniel were always patient, kind, and thorough in their explanations, putting my mind at ease. Frank was also always accessible over the phone and text message if I had additional questions about scheduling and the scope of work. The company also offers general construction services, and Frank offered a bid to patch an exterior stucco wall that our plumber had to get into. Based on our positive experience with the concurrent moisture mitigation work, we decided to contract with Frank on the patching project, too. All in all, I wouldn't hesitate to work with Frank and his team again. I highly recommend Save The Day Restoration!

I had a leak from my AC in the evening, and Sky made sure someone could come out first thing the…read morenext morning to assess the situation. They were very responsive and made the process much less stressful. Danny was incredibly helpful and took the time to explain the entire process thoroughly and patiently to my non-English-speaking mom, making sure she understood what was happening every step of the way. At the end of the job, they were meticulous about checking that all moisture was completely removed and that everything was properly taken care of. Their professionalism, attention to detail, and customer care really stood out. I would definitely use them again in the future and highly recommend their services to anyone needing restoration work.

He is a very kind and professional worker. Did a great job on our bathroom that we asked him to…read moreplaster a few more walls. Very affordable and responsive. Would definitely hire him again.

From the owner: We have 20 years of expierence , we are new to this platform and we hope you guys have that trust…read morein us to choose us honest, reliable, serious, professional and we just want to give our best every day and thank you for your trust

Travis and Carlos from PuroClean of North Tustin were fantastic at handling our bathroom's water…read moreand mold damage. They were affordable in our budget range and worked diligently to save us thousands of additional dollars by properly testing if certain areas were safe. Other contractors were quick to demolish the entire thing for 10x the price. After the project was completed, they left the job site completely clean, provided great recommendations, and were incredibly thorough during the process. A great perk was that they arrived on time and were done at the time they said they would be complete - showcasing their professionalism and aim for quality work. I would certainly work with them again for similar work and will reach out for their other services due to their expertise and professionalism. Great work team!

Leslie and her team were amazing. First of all, I was afraid to call because I wasn't even sure I…read morehad mold. Leslie reassured me that she was happy to just come out and take a look. She was very professional and laid out the best case scenario through the worst case scenario and sent me a detailed estimate. She also assured me that if I needed to work with other contractors, like a plumber, she knew who to call. When Travis and Carlos came out to do the work, they were so respectful and professional. They worked quickly and once in a while came to get me to show me things. All in all, I was lucky that the job ended up being the best case scenario and not costing too much, but even if I had needed more, I really trusted that they had my interests in mind.

I can't say enough about this company. The married cou-le that do the work are worth their weight…read morein gold. They are hard working and so friendly. I am so thankful that I chose them for my problems. They know what they are doing and are truly concerned with helping people. I heartily recommend them for any job you have. And they are very nice people and a joy to work with. Looking forward to our next date ahead. / . .

I have been using Hazard Free for months helping me with my living space. Aaron and Lisa are an…read moreamazing team, hard working, creative at challenges and incredibly good people. I am so gifted to have them as a resource as I am somewhat disabled and of course getting older. I can recommend Hazard Free for any serious cleaning and organizational necessity.