Eddy arrived at our home at the agreed upon time and went right to work to provide an estimate for a pin leak we had in our dining room ceiling. Eddy provided a very fair price for a relatively small amount of water damage to our dining room and ceiling. Eddy and his team were professional and communicated well. While other estimates were much higher, I do not believe that they could have provided any better workmanship. I would highly recommened them. read more

The team did a great job and provided an honest top and bottom quote. If there's one complaint ~ I wish they would've had a little more communication on the equipment pickup and arrival times instead of showing up unannounced. Also I had to use a different company for drywall, paint and baseboard which is normal since remediation companies doesn't handle repairs. But they said they were going to refer me since day one but it took about a week before they reached back out despite me asking on the daily for a repair quote. But nonetheless 5 stars for the main job well done! read more

Professional and knowledgeable company. As a real estate agent, I will recommend them to my clients and colleagues.

Had a bathroom leak that soaked through my tiles. Called around and loved the general vibe on the initial phone call with Russ, so I booked 24/7 Restoration for the service. Diego showed, super nice guy. Great service; solved the problem. Much appreciated. No complaints and I recommend them. read more

The whole experience is super awesome! I had mold issue with my secondary room and 24/7 were able to detected them all and clean them! They also provide me a valid regarding the reason why there was mold involved and how to could I repair my property to prevent the leaking. Very professional and friendly. Also, quote with prices estimation is precise and no hidden or add on fee. They even recommend a hygienists company for me complete chemical test report and make sure everything is good to go. I will def recommend them to anyone who need their service. read more

Another gem from Eddy and 24/7 Restoration! During our struggle to sell our home and move from CA to CO, our AC condensation line became plugged and created moisture (as the movers were there) in a small area. The line was fixed immediately and, as usual, Eddy arrived the same day and began the drying process. Due to Eddy's quick work over 3 days, everything worked out perfectly. I'm writing this review from our new home in CO thanks to Eddy and 24/7 Restoration! You guys are the best! read more

I had a problem after a water leak, Russ at the office dispatched his team (Diego) over the same day. Diego was professional: kept me updated on his eta, took care to protect our flooring even during the inspection, and came up with appropriate and competitive estimate without taking advantage of my dire situation. Great team of people, 100% happy working with them. read more

Eddy was the Best. Company responded quickly, was professional and walked us through every step. Work ethic is strong and they showed up on time, kept things very clean. Pricing is good and very fair. Crew is motivated and concerned about your satisfaction. This is so important as this is a time of crisis for people. Please use this company! read more

I had a sudden water event at my house from a failed pipe behind the drywall. I couldn't be happier with the service that was provided. 24/7 Restoration was able to come out the same day, pinpoint where the leak was, opened up the drywall, and refer me to a plumber to fix/replace the leaking pipe. Then over the next 2-3 days they were able to complete the remediation to dry up all of the affected areas. I also got initial estimates from 2-3 companies before moving forward and 24/7 offered the most value and best price. I would highly recommend this company! read more

I called the office Sunday evening, and Eddy picked up the phone. He was here by 9am Tuesday (Monday was Labor Day). I thought the black area in my borescope picture was mold, and four other contractors, including a highly rated restoration company, agreed with my suspicion. Eddy immediately said it was not mold. He returned the next day and opened the inner wall with Diego and Marco. While the moisture damage was more widespread than initially thought, Eddy confirmed there was thankfully no mold present. Thanks to this finding I was able to focus on the source of the water leak which Eddy and his team started with water testing. This made a significant difference because restoration companies are paid by insurance companies (according to a general contractor I spoke with) based on the number of dehumidifiers and fans they deploy. The honesty and expertise of 24/7 and Eddy saved me thousands of dollars. More importantly, a potential health risk was properly assessed and mitigated. They charged me just their service fee so we will be calling them again for any other problems. After the fact, multiple people told me that restoration work has become big business (and not necessarily in a good way). 24/7 truly breaks the mold in this industry by prioritizing accuracy and integrity over profit. read more

Highly recommend 24/7! Response time and service was outstanding! There was a couple of leaks in my roof resulting in water in the ceiling and walls. I had interactions and quotes from two other restoration companies and Eddy (24/7) was more helpful on all accounts. He was honest and responsive to my questions. The quote was itemized, clear, and reasonable. He referred me to an environmental testing company (required given the age of my home). Eddy and Diego were able to open the ceiling and walls and begin the drying and treating process as soon as the test results were in. Very reliable and professional! read more

I'll sum it up first: If you've got some water damage in your home that needs to be repaired, 24/7 Restoration does a decent job of drying out and "demolishing" the flooded area, but the team that is tasked with rebuilding and restoration is virtually useless.  I spent WEEKS after the "A" team had finished drying out my kitchen waiting for the "I" (incompetent) team to create an estimate, only to have them completely drop the ball.  I eventually had to find another contractor to restore my kitchen, after wasting countless hours of my time. Fleshing the story out a bit, I got a bit suspicious when the the team that was doing the demolition finished up.  As they set out to leave, they asked me to write a Yelp review for them if I was satisfied with the work.  I asked why I would want to write a review before the rebuild was done, and didn't get a satisfactory answer.  Using my 20-20 hindsight, I'd now guess that they wanted a review BEFORE my opinion of their business was totally soured by Kelly R., who apparently leads the restoration group. Life is too short for me to want to waste the time it would take detailing all my complaints about the "I" team, but here are a few of the low-lights: - Kelly can't be relied on to do what he says when he says he'll do it; he either completely forgot about sending me the things he promised, or delivered them weeks after they were promised - Phone calls and txts were consistently either ignored or responded to after extended delays - Almost a month in to our discussion about the scope of the rebuild, Kelly agreed to provide a new estimate with a few minor repairs added to the work.  For weeks thereafter, he appeared to completely drop the ball and ignored my requests for the new estimate.  Long after I had given up and gone searching for a new contractor, I finally got the revised estimate from Kelly.  It was a good thing I had already decided to take my business elsewhere, because the minor repairs I had asked for came along with almost TRIPLING the bottom-line cost for the job... Bottom line: If you're interested in a company that can completely handle both the demolition and repair aspects of water damage mitigation, save yourself the frustration and take your business elsewhere! =============================== Note: Shortly after I posted this review, the business owner posted a lengthy comment (probably longer than my review).  Within it, he suggested that my motivation for the negative review was extortion; he claimed to have done nothing that deserved anything but praise and thanks.  I lost interest in the specifics of the comment after it was modified by the owner for the 4th time, but from my final glance it seemed to entirely ignore my complaints about their poor communications, failure to deliver estimates on time, and the fact that they basically tripled the estimated price between their first and second estimates. It's a sad state of affairs when a business owner treats customers so poorly that they're willing to take the time to post negative Yelp reviews. It's even sadder when the business owner never admits fault and attacks the reviewer instead of fixing the problem, which in this case is poor customer service, sub-par communication skills, and a ridiculously inflated final price estimate. read more

Eddy came by yesterday to assess water leakage from an upstairs window draining to a downstairs wall. He told us there was no mold or continued wetness. We appreciate his honesty and integrity; he seemed very knowledgeable. We recommend this company! read more

Quick availability! Took video to prove water damage. Did not gouge or inflate prices. Offered several remediation options and fair pricing! Very professional. read more

24/7 Restoration did a wonderful job on a leak in the kitchen. Eddie and Diego were professional and efficient. I recommend this company!

I used 24/7 to remediate mold under the sink in an older home that I recently purchased. I had a couple of companies visit the property to give me an estimate, and Eddy was the most professional and thorough tech that I met with. I chose to use 24/7 for the work and was very satisfied with their communication, care to the property, and work done. They were also very quick to start work after I signed the work order and completed the job in 3 days, as estimated. They also very competitive pricing. Highly recommend these pros. read more

We have used this company twice for two separate leaks. Eddy Munoz is knowledgeable, punctual, polite and HONEST. The first leak we had was a major job after mold was discovered after a different restoration company declared us "mold free". Eddy at 24/7 Restoration went through the entire process with us and made a nightmare situation as pleasant as it could possibly be. The next leak we had two years down the road we called our trusted 24/7 Restoration and Eddy came out (for free) and told us we had done a great job of drying the drywall ourselves and after doing his inspection. Since we'd been through this before we attempted to mitigate as much damage as possible. This company didn't charge us a thing and gave us the peace of mind knowing there was no mold growing in our drywall after our washing machine overflowed. I am so impressed with this company. It's obviously a thing you never want to go through, but if you are in situation where they has been any type of water damage in the house, I can't recommend 24/7 Restoration enough. read more

Great job, friendly and quality work, repaired some drywall in my garage and it looks great!

Eddy and Diego were very prompt. They came out and inspected some water damaged I had noticed and advised on the issue. I am so glad I called them. Eddy is very honest and you can't go wrong with having him come check out the issue. If you got water damage Give 24/7 restoration a call. You won't regret it read more

The team from 24/7 Restoration was terrific! They came to our home to check water damage which turned out being a slab leak. Great attention to detail, thorough and the customer service from all the team members was great! Highly recommend! read more

Too much rain for Southern California. We suffered a water intrusion and called these guys. Thank you for coming out Kelly!! We look forward to your estimates and to getting our home restored. Excellent Company we highly recommend them! read more

Eddy from 24/7 Restoration is a perfectionist technician. He is sympathetic,efficient and most of all knowledgeable. Eddy treated my home like personal, no short cut.,goes on an extra mile for the home owner.; came back on his day off to clean up. When he was done, you won't even know that the mitigation took 5 long days. He is absolutely incredible! He is absolutely a life saver. Thank you Eddy,; Thank you Russell for sending Eddy. Russell and Eddy; the best partner!!!!! 2/14/2024 NW. read more

Recent rains caused some severe leaking into our garage from the balcony above. I reached out to 24/7 and I was assigned Eddie for the initial consultation. Eddie was on schedule and went above and beyond his consultation scope. He was extremely kind and troubleshooted the source of our water leak without a charge. Not only that, I reached out to him a second time to see if he would be available to review the continued leak (and offered payment for his time), but he declined any payment and said he would be happy to swing by. It's difficult to find high caliber customer service oriented folks like Eddie. He was able to alleviate any concerns I had with the scope of work. I will definitely be working with 24/7 and Eddie in the future if anything else comes up! read more

Eddy and everyone else we worked with were amazing! We have had several leaks and used different restoration companies each time and 24/7 has been the best by far. They are quick, very communicative, and genuinely work to save you money which I appreciate so much. Eddy in particular was awesome! We felt really fortunate to have him on our job. He's a great man and a great worker. If you end up needing a restoration company this is by far the best one you'll find in Orange County in my opinion read more

They were quick to respond and come out to our house, and were so helpful and professional. We would definitely use them again for any future needs! read more

This place is amazing. Terisue was the heart of the business because she takes care of customers needs. I was having a mainline sewage emergency and she was ready to help. She even told me to call association plumbers to resolve the backup. Coincidentally my HOA uses them to clean up and sanitize the place. Both JJ and Gustavo were so efficiently and diligent in doing their works. They tested and marked off areas that need to be contained and explained in details of upcoming process. They are very professional and really care about customers needs. My HOA just approved their estimate and got scheduled to start the work right away... Another review coming up.... This is a very well run company, and the owners should be very proud of the teams. This is definitely a keeper. read more

Quick easy communicative and stress free Had a slab leak and they were out right away to help out and make life easier read more

These guys are great. We had a bathroom that was pretty torn up post mold remediation. We got a prompt reply from 24/7 and they were quick to send someone over to have a look and create a very professional quote for a very reasonable amount (nearest quote we got from another company was thousands more, and the quote looked like someone wrote it on the back of a napkin before typing it up. 24/7's quote had a great deal of detail as to the work that needed to be including materials, and diagrams/floor plans). I don't have a single criticism for for the entire process including the end result. Highly recommended. read more

Very honest company. Incredibly responsive. Eddy was very patient with all the back and forth and communicated well via text. They will not overcharge you and will give you the best price possible. Overall I happy with them and will use them again (hopefully I won't need to!) read more

I'm very satisfied with the restoration work this company did on my house after a water leak. Martin did a superb job, he was very meticulous and conscientious throughout. I highly recommend his work! read more

Had a relatively small leak and noticed some markings on my ceiling so I jumped on Yelp and found 24/7 Restoration (who were also recommended by some locals). Eddie dropped by (on time) and checked it out for me. He was super friendly, and most importantly for me, completely honest. In my case it wasn't much to worry about, and he even sanitized the area for free. Zero attempt to upsell on anything. I will definitely use this company (hopefully not anytime too soon) for any water damage needs. Thanks guys for the quick turnaround, great communication and honesty. read more

Great team full of great people. We had extensive water damage when we bought our home and the team at 24/7 came out and did a great job putting us in a position to feel comfortable moving into a home that was mold free. As new parents (3 month old daughter) we were overly cautious about exposing her to mold. Russ and Alex did a fantastic job remediating above and beyond what anyone else would have done to make us feel safe. I can't recommend them highly enough if you need mold remediation, which hopefully, you never do. read more

24/7 was prompt, thoughtful, diligent and complete. I enjoyed working with them to handle a medium to small problem in our home after some water damage. I particularly was impressed by their availability during the process and clear communication. read more

We had a roof leak from the heavy rains that resulted in some water coming in behind our guest bedroom wall. We removed the drywall and found signs of mold. Spencer and Alex came out the next day and did an inspection. They clearly articulated what they needed to do and provided a detailed quote. We got started the following Monday and were done by Friday. Most of the project time comes from drying the wood before they can remediate the mold. They were on time, and since the project ended up being shorter than they thought, the final pricing was less than their estimate -- the driver being shorter equipment rental for drying and air filtering. We chose to get Patriot Environment to check for mold spores after the remediation. Everything turned out negative. 24/7 provided a great experience, and I would recommend them again. read more

Can't say enough about these guys. Stop searching for other quotes. Very knowledgeable through the entire process. Eddy let me know 30 min before he arrived. He explained the remediation process for the mold that we found under our bathtub. Very thorough inspection and mitigation. When we run into these issues again - 24/7 will be the first we'll call. Seamless booking process - called day before to confirm. read more

Excellent work and very patient with the insurance company.

We thought we might have a big mold issue in our bathroom and my mind went to the worst case scenario. I called on Sunday of a holiday weekend and Alex was able to come out on Tuesday to do a free inspection. He was communicative, prompt, and professional. And even better, he gave me great news that the problem wasn't as big as I thought and that the fix was way easier and cheaper than I thought Overall I would definitely call them again if I ever needed any sort of restoration or assessment done! read more

Full stars for Diego & Eddy!! They responded promptly for my elderly parent's home. They were respectful, honest, professional, and very fair with pricing. We could not be happier with choosing them to help us and will not hesitate to use them again or refer them to friends and family! read more

24/7 did a great job remediating the mold in my garage. Diego was my main contact, he always promptly replied to my texts, was on time, very professional and diligent. Eddy was also involved in the initial remediation work- both he and Diego were knowledgeable, prompt and thorough. Their quote was very fair compared to other quotes that I got, and they honored the price even though remediation took an extra day. read more

We had a great experience with 24/7 Restoration. Good communication, great people, and quality work. The remediation and the rebuild were done by different crews and had separate quotes, but everything was easy and done in a timely matter. I highly recommend them. read more