I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

Good communication about confirming arrival. On time, friendly and did a great and thorough job in…read morethe timeframe we had discussed. Competitive pricing. Very pleased

Excellent attention to making sure carpeting was perfectly clean wall to wall! My carpet tech was…read morecareful to pre-treat all spots that were quite stubborn. So glad to have chosen Dream Steam!

I just want to thank Mark for a job Well done!…read more Forget Zerorez! Mark is the real deal! He is committed to his craft and made sure all my carpets came out fantastic. We were considering having our carpets replaced and then decided to try Zerorez, due to all the ads I had head on the radio. But then I went looked at the reviews for Zerorez, I changed my mind. So many complaints and unhappy customers! That led me to Mark and Cleanstarr. I am so happy with results. My 15 yr old carpets look new again! Here's another 5 Star review to add to your growing list! Thanks again Mark!

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Great service. Very communicative. Gave us an estimated amount of time and they were done within…read morethat time. I like the fact that they minus the furniture area when they're taking their measurements in terms of giving you a quote for the job. I have a pet that sometimes makes an accident. He warned me that once the carpet cleans and gets wet, we might smell the Pet order initially, but we did not perhaps because of the pet deodorizing solution that they use. Overall very satisfied and will use them again. I was not satisfied with the company I hired last time and decided to try a new company and I'm glad I did!

I had Green Clean come to help us find the source of odors in our building. I highly recommend this…read morecompany if you have any cleaning or restoration needs.

My carpets had heavy pet wear from the previous owner. Jeff came out on time, was very professional…read moreand did an amazing job. The carpets were so clean that it felt like a whole new home. I opted for the additional pet cleaning but he made sure to walk me through why it was necessary. The black light flashlight was a really nice touch. It's been over a week now and I could not be happier. You get what you pay for. Most of the time when you opt for the cheaper option, you pay more in the end. That's why you should get Jeff to come out and do it right the first and only time.

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

Well worth waiting for a place on Michael's schedule! He knows what he's doing, is incredibly…read morethorough and diligent, and your carpeting will reflect his care. I have two dogs, kids, and beige carpeting on several Floors - I know of what I write! This is the kind of person and business we should all support.

From the owner: We have provided exceptional carpet and rug cleaning services to our customers in the Twin Cities…read moremetro area since 1978. Our services include: Carpet cleaning Furniture cleaning Area rug cleaning Commercial carpet cleaning

Eco Dry has cleaned couches & rugs for us quite a few times over the years. They are always prompt…read more& professional. Everything is fresh & clean when they leave, with no chemicals used. Prices are reasonable. I highly recommend Bridget & Jeremy.

This is a husband and wife team that I had hired before, and it took me a long time to find their…read morecontact information again. I'm so glad that I did! They are friendly, quick, and efficient. They use a process that doesn't soak my floors or furniture. I've used them before and I will use them again!