I would give 0 stars if I could…read more This center is deplorable by every metric. They gave me the run around for 3 weeks regarding my referral bonus, and wasted hours of my time. Never, ever donate here if you value your time, because they certainly don't.

They go through help like crazy, they treat their donors badly and act like they are the customer…read morenot you. The guy that's been there two and a half years had a face shield so dirty he messed up my arm and had to use the other arm. Laughed it off.. it's your problem, your fault never theirs. Very rude and uncaring staff.

Amazing friendly staff and a comfortable environment for donating... coming here makes giving blood…read moreas enjoyable of an experience as it can possibly be. If you can spare the time, platelet donations help make the donation go even further - I just started into that and it gives me some extra time to catch up on the reading I try to do otherwise but inevitable run out of time. It usually takes me between 90-120 minutes. Even whole blood donations are importantly for the community - anything you can give makes a huge difference for those in need.

They will harass you and call you multiple times a week asking that you donate again. Then make…read moreyou feel bad when you say no. I will never donate with them again. They are too aggressive. Very poor business plan.

Came here with my sister to take the CPR/First Aid/AED Adult and Pediatric certification that is…read moreblended course. I booked the class via phone, the CSR was really helpful and efficient in booking the class and providing the information about the course. After paying and confirming my info she said I would get a receipt email and another with access info into the account since there is the online class portion that must be completed before going in person for the second half. I did get the receipt but not the account info, I reached out to their online CSR, they sent a reset password email to help access the account. The online class is pretty informative and can take anywhere from 3-4 hours to complete. There are seven modules in total. For the in person class, it is recommended that you show up 15 minutes before to check in and bring the email or print the proof of your online completed class. The instructor was very helpful and taught efficiently to help deepen one's knowledge and put into practice what one has learned from the online portion. The class was 2.15 hours and went by quickly. Highly would recommend whether it is for work purposes or in general for being prepared for emergencies. Also it's fun to do it with a family member or friend so you can be partners :)

Great!! Staff is fast and efficient. Friendly!! I'm in and out in no time. Always come for the…read moresnacks. Conveniently located!!

My regular center didn't have any appointments open for the dates I needed to get the bonus, so I…read moremade an appointment at the Walker center recently. I arrived right before my appointment time and answered the questions, then stood in line to get my vitals taken. I do agree it's weird that they require you to make an appointment when you may not even get started donating until up to an hour after you arrive. Just keep that in mind for scheduling. This center was super busy and when I left, there was a line wrapping around the room of people waiting for their vitals. I think there were only 2-3 employees working on intake during my visit. I didn't know that at this center, you have to take your own colored tag and then you can seat yourself at an open spot in that section. I thought someone would come and get me, but another donor told me to grab a seat in the red section. The phlebotomist came over and got me set up, but was having difficulty with the vein in my left arm. I didn't really want to have the tubes running across my body but they asked if we could use my right arm instead. That worked much better, but I didn't love having to get poked twice. The phlebotomist was super friendly, outgoing, and really funny, so that helped. I told him that I'd had some difficulties with my first two donations, so he calibrated my donate/return rate, and it went smoothly. I'll be sure to ask for those numbers at future appointments. Overall this was a good experience, and all the employees I encountered were very professional, polite, and kind.

absolutely the worst possible place to donate. spent 3 hours going through the physical process and…read moregot all cleared and then went back hoping to donate and you have to go through the entire process all over again. do not recommend unless you get it in one shot otherwise it's a massive waste of your time for the tiny amount they pay you

Medical was not professional at all.She wanted exact information. She had a problem with tattoos.read more

It's #ThankYouThursday! A time to share about businesses we're thankful for here on Yelp. I'm…read moreexcited to share about BioLife, a plasma donation center where your donation can help save lives. A friend of mine has been donating plasma for awhile and let me know BioLife was doing a bonus in October - $950 if you do 8 donations in 30 days. Unfortunately I wasn't able to sign up in time, but the same bonus is still happening in November. Payment comes on a prepaid Mastercard "debit" card. You can use this card like most debit cards, or you can withdraw cash at participating ATMs or deposit the money into your bank account. You can register for an account online and sign up for an appointment. Your first appointment is long because they register you, screen you for donation, have you answer a really long questionnaire, then review the questions and get a physical exam. I ended up being there for 2+ hours on my first visit. The screening process is pretty easy, you can't be visibly ill (or actually sick), they prick your finger to test your blood for protein and iron levels, they weigh you to see how much plasma you can donate, and they take your temperature and blood pressure. You have to have at least two "good" veins in order to donate. I'd never donated plasma before but it was a pretty easy process. The needle they use is pretty big, but as someone who doesn't really like needles, it wasn't too bad. I thought I might be able to get some work done while I was there, but you really can't do much because you have to keep your arm still and straight, and you have to squeeze your hand or a stress ball on and off throughout the whole procedure. They have wifi so you can scroll your phone or watch shows etc. All the employees I encountered at this facility were very professional and kind. It's cool to be able to help others in this way, as well as make some extra cash.

These people are so rude for no reason. Couldn't even find my vein, had to dig around in my arm…read moreforever. Ended up not being able to donate because these people are incompetent and incapable of simple medical procedures. This one man, I think his name was Andrew? Drop the attitude fruitcake, it's never that deep.

Had an interview set up and no one showed up!!!! Left 2 voicemails no one followed up!! Don't waste…read moreyour time working for these jokes!!

The facility itself is clean and the donation process is very quick, HOWEVER....some of the staff…read moreare extremely rude. A woman named Tev is one of the absolute worst!! She is so disrespectful that I stopped donating at this facility. She treats people like they dog crap and shouldn't be employed in a service industry.

It's no wonder there's a shortage with the terrible staffing and all the employees talking very…read moreloudly about all there family issues. And then I was declined because of my veins and I know they are fine and very visible this place should not even be in business very disappointed in this place!!!!!!

The phlebotomists here for the most part are excellent. The folks working the screening area are…read moreslow and this morning I was told there was an hour and a half wait just to get on the questions. WTF. There are two other plasma centers in Kalamazoo, neither one of them is nearly as slow. What a crap show. What's funny is that the owner replies call us so we can discuss this,but they've had the EXACT same problem for 15+ years.

I was just wondering how would you screen a drug user, most all the people that go down there are…read moredrug users. How is the drug there doing be extracted from the donners of is it posable to do that. Thank you Sherry

The staff at Octapharma are very professional, clean and capable. As with any medical facility,…read moresome phlebotomists are better than others. Some of the "sticks" hurt; some you barely feel. That being said, I encourage people to donate plasma. As someone who has Rh Negative blood, I am one who has benefited from donated plasma. I like knowing that my plasma allows others to live a better life. As an added bonus, you get paid every time you donate, taking only an hour (or less) out of your day.

This was the worst experience I've ever had. Staff was super…read moreunprofessional and ignored me a few times. They also stuck a needle in without giving me warning and proceeded to fish around for my vein while the needle was in my skin. They then took the needle out and my arm started to bleed severely. They tried again on my other arm and did the EXACT SAME THING. They then proceeded to accuse me of having a blood clot when I had recently been checked out by my doctor and was absolutely fine! No, maybe it wouldn't work because you're unprofessional and untrained! When I wanted to stop they tried to convince me to try again after telling them to take it out because it HURT and the lady walked away to do paperwork. I said get it out of my arm. Their policy states very clearly that you can stop at any time. Clearly that is not the case! I will never be back and unless you want a bruised arm, I wouldn't suggest trusting this establishment. If I could put no stars I definitely would!