They have zero time management and and appointment means nothing. It doesn't matter if it's a weekday or weekend, morning or evening. You will wait for 1-3 hours before you're seen and that's with an "appointment" read more

Came in as a new donor for physical and donation. I wasn't seen for the physical portion with a nurse for almost three hours. I arrived just before 10am (appt at 10:10am) and left at close to 1:45pm, and ended up being unable to donate as the process took so long just to complete and I hadn't eaten since 9am. Seriously considering not going back due to this and just calling it a wash. Major waste of time. If there is normally just 1 nurse, that needs to be rectified. Either lower the amount of appointments available or get more people to help. read more

Awful. Made an appointment for 11am as a new donor and am waiting for registration. The registration person must help each walk in, so unless an act of God stops the influx of walk ins, I may reach my next birthday before getting to begin the process. They also took a walk in before me which delayed. They really need to take a page from places that help you based on appt and don't start with the next person until you finish with the current. I will be waiting 30 more minutes until I leave and never consider doing this again. read more

Asa I believe is her name. Lead tech. I asked for someone more experienced to stick me because my veins are harder to hit and I don't like when both arms are stuck. I've donated more than a thousand times in my life and it felt like someone when through my entire arm lol. Not only that she had to stick me with my arm off the pad which doesn't make sense. Again I've donated a thousand times and this has never happened. She proceeds to make comments about how I'm just sensitive and insinuating that I shouldn't be asking for lead techs to stick me. I've done that hundreds of times and that's not a rule lol. So definitely not professional with her comments and doesn't seem to be educated with her profession despite being a lead tech. You think being a lead tech we would be more of a better example for the younger and newer employees. Terrible experience 1/10 read more

I'll been calling this place for fucking weeks n nobody answers they all put the phone directly to voicemail it's very unprofessional n some people just have simple questions it's unnecessary that they workers can't do they job no managers or workers nobody has contacted me back DO NOT RECOMMEND THIS PLACE AT LEAST other places answer the dam phone read more

Came with my boyfriend so he could give plasma. He has been sitting in the building since 8:45 and still hasn't given anything. He has been the 3rd person in line for an hour and 32 mins.. Last time he came they didn't even get the needle in his veins. He said it was hurting him. This place is a job. Don't waste your time. read more

Very pleasant staff! Even if I have been deferred; they help to reschedule. Some issues with app but overall I definitely recommend! In fact, put my name for a referral! It's 50$ more for you... just saying;) -Amy Payne read more

September 04, 2024 this was the worse experience and waste of time that we have ever had. we had scheduled appointments and then there wasn't even a nurse to do the physical. They are in organized, unprofessional, rude, and appear to be completely lost in their own job. two hours of our time wasted. I wouldn't suggest this service to anyone read more

I literally sit in the chair for 20mins before I got stuck.. 3 people were hooked up before and the sit down way after me.. if you can't do your job right or if the manager doesn't know how to schedule the right. I will be more than happy to show them how to run a business... Do better read more

yes the staff is kind but OMG. my first appointment I was there for 5 1/2 hours. but whatever right. first time. my 3rd appointment I waited 2 hours just to be sent home after being pricked 2 times because the women checking my blood typed the number in wrong. read more

They were super nice but me and my bf went here on 9/10/24 it took him an hour and a half just to get registered as a new donor and took me an hour my appt was at 4:30 and I got there a 3:30. They were able to get my bfs blood and he got his money while he was recovering which they make you sit for at least 15 minutes but they stuck me twice and I asked them if I would still get the money if they wouldn't be able to get my blood and they said yes I do still get the full amount. It's not 8pm same day and I have been done since about 6 and I still have yet to receive my money. The guy who did our physical was super nice and made sure you were taken care of before he sent you back. read more

On 2/24/24 and I was kinda getting discriminated against me cause I had a stroller than not to mention they gave me 2 knots in both of my arms so when I came to donate on 2/25/24 The nurse was extremely rude I had a drink so demanded me to throw it away not letting me know what was going on after I felt like I was getting Electrocuting while having the needle inside cause that has never felt that way the swoll both of my arms up read more

Listen all the Reviews with one stars can really just get out here and don't come back. The people here are friendly and polite they don't waste time and you have to look for deals online for return donors and new donors. If you don't stick to the rules you will not be able to donate. STICK TO THE RULES. Every place in the US is SHORT STAFFED. GET OVER YOURSELF. If you don't have at least 2-4 hrs for this visit please don't come! Being short staff does cause a problem but not a major one! This generation of SNOWFLAKES GROW UP! And needle picking I have never had a problem drink water! Scar tissuing my ass! Drink your water. read more

I've never had a worse experience before. From the moment I walked in everyone was nothing but rude, especially the Russian girl that "greeted" me. This place is a bad day waiting to happen and a giant waist of time. read more

It took 3 hours for a regular donation. i had 5 folks jump in front of me, then got sent to a color section with 4 people who had not yet even started, which added another 49 minutes to even get started. The person who wrapped up my arm had obviously not changed het gloves numerous times. someone else's blood was on there. yuck. read more

Having an appointment means nothing , your still going to have at least 10 people ahead of you and it going take 2-3 hours every time! They don't have enough staff or their just slow asf . Oh and Don't try calling for any reason because no one answers the phone . I went to the Bio in Del City 2xs and they seem to have more employees and are a bit faster. read more

Extremely disappointed and frustrated. Scheduled a second appointment because 1st appointment my iron was low. That's understandable but before I left the associate stated that it would be easier since I would already be in the system and wouldn't have to go through all that paperwork again. I asked for clarification and she stated that I would just need to come back and I would just have to sign in and that would be it. After arriving and being called to the desk the attendant stated that that was not in fact correct information . And proceeded to turn her back to talk to co worker. That's all after being given incorrect information there was no remorse just dismissal. So irritated! The lack of empathy for my wasted time is infuriating. I understand they don't have to care that I had to carve out this time and they don't care I've made an effort to make sure my diet and water intake was adjusted but wow just dismissed seems unprofessional read more

BioLife Plasma Services - Dismissed like a meaningless servant - Blood & Plasma Donation Centers Near Me - Oklahoma City, Oklahoma

First and foremost, every staff member I've talked to has been extremely friendly. But friendly staff doesn't excuse how long it takes to donate. Actually, I'm sitting in a donation chair as I type. No needles in my arm yet. Total time so far? 2 1/2 hours since my appointment. There are currently 5 phlebotomist or technicians with 18 seats filled. No excuses for them other than they are just moving like snails. That comes out to be a little over 3 donors per technician with the average donation time of 45 min....which equals rediculous. This has been the standard here since I've been donating, thus 1 star. I would also add that the waiting line for open seating is strenuous on the body. I've felt light headed many times just because I was standing in one place for so long. read more

Appointments mean nothing here, plan on 2 hours for second donations and 4 for the first. I've had less of a wait at urgent care without an appointment. read more

Brandy did an amazing job sticking me. I felt no pain and it was the smoothest donation I have ever experienced

Look at all the one star reviews. They are accurate. They overbook way too much so there's a long long wait each time I go.

They don't have reviews yes but the BioLife in del City is Bull! I haven't donated in three years and was denied new donor fees (when csl plasma does new donor fees if you're gone for 6 months.) I then was told I would get $80 for this donation so I was like okay cool no worries. Then After I've spent my entire night there I'm told it's $35. What the donors get now!!! I will never come back to this place theyre liars and scams! Go to CSL for better employees and better rates read more

BioLife runs all sorts of deals for first time donors. I finally decided to sign up and donate. This is a very clean facility and all the staff I encountered were very nice and very helpful for this first time donor. Yes, your first appointment can be very long, they don't hide this fact when you sign up. While I was sitting and waiting to do my first time donor physical I saw many other donors walk in and seamlessly go through the process to donate as a regular. Each time you donate it will take at least an hour or more, especially if busy. I was looking forward to child care services that they have, however, they are not offering it at this time which will make it more difficult for me to get there and donate regularly. read more

I went in for my first time with a promo for $900 for 8 donations. after my first donation I was told I needed to have my proteins checked with a SPEA test. didn't get the results back for two weeks, then went in to donate and the pressure on the return was too high and the burst my vein so I missed out on that donation along with the two weeks. was 5 mins late to my next appointment and they wouldn't let me donate even though it was super slow. so I made $288 for my promo. be careful. they are not lenient on anything. the nurse that looks like the wicked witch of the west at the okc 63rd location is RUDE. and they won't give you a promo extension for they're mistakes. read more

Biolife is a scam and a waste of time and today was just the worst they blamed me for something I didn't do and they judged me and didn't even listen to what I had to say they love to be rude to people also they don't care about people at all they are rude and judgmental people also I wouldn't donate there at all it's a waste of time and they judge me for something I did not even do then they pushed me out the door so if you're wondering about donatMing don't do it at all just don't I would leave and go somewhere else to donate read more

Tried several times to get in to donate. First time they said I was too old (66), and that I needed my doctor to fill out some paperwork approving my health. Brought the paperwork in, they said I needed it faxed from my doctor. Dr. faxed it. Couple days later I get a call from a nurse: "please give us a call." Called, no answer. Left a message, no response. Made another appointment. This time was told the paperwork had not been approved because the doctor put the responses in the wrong column on the form. I'm going to CSL. read more

The lady upfront tried to put someone who's appointment was after mine in front of me then when I get sat down to donate no one came to take my blood but everyone who sat down after me got hooked up right when they sat down read more

You can make an appointment but expect to wait 40-60 minutes to even get started on your blood draw. Not impressed. Maybe they should review staffing.....get some and get them on the schedule. read more

I've been donating with BioLife for over 8 years. I recently moved states and was excited to find that they had BioLife in my new city. I've been here in OKC for 2 months and have had only 1 positive experience. At first I thought it was because of COVID but every time I go, there is a long line of people waiting to get a bed or to get screened. Even during COVID times in my old location, I never had to wait more than 10 minutes for anything, and they were much more busy. I think the OKC location is poorly managed, to say the least. Find another plasma place! read more

HORRIBLE HORRIBLE WAIT AND NO STAFF. You could show up on time for your spot but it won't do you any good! I showed up on time and they only had 1 person to check 10 ppl for finger sticks and vitals and then less than 20 beds open for the 10 ppl waiting in chairs to get plasma started and another 7 of us waiting in line just to get vitals before we can sit with the 10 others. Super slow and appointments mean nothing. Wasted my gas and time. They should really compensate ppl for gas and not getting to donate. We're not bums just gunning for money. We have lives to get back to. It's not my first donor visit. I'm a return donor. read more

Besides the friendly staff (not the one woman who only gives attitude like it's your fault she has to speak to people) everything else is bad for business starting with the extreme employee turnover rate, the donation appointments can only be booked a week later, the sending people home after hours of waiting because they are short staffed, the rescheduling appointment made by the staff just to be sent home again because they are too busy even though they scheduled you, the never answering the phone so you'll have to go up there in person and wait to speak to people that are standing right in front of you on a computer, donor referral payment you may or may not get, and so much more. And to think they are going to open another one in Del City in April-May. read more

I've been donating plasma since 2010 at CSL in Okc and decided to switch to BioLife when it opened in September this year and from the very beginning I've had nothing but issues with their Phlebotomist trying to stick me cause of my scar tissue They don't and won't try to ind your vein and stick you and just tell you sorry we have to disconnect you and then they only give you 20 bucks. Only one of their phlebotomist can stick me correctly each time but anytime she's not there same hing happens with the other phlebotomist that they can't stick me etc . Definitely done going there and I feel they aren't trained well enough to stick someone accurately with scar tissue when more than 5or so people at CSL can stick me just fine with no issues. It's kind of ronic since their suppose to be able to deal with veins and sticking someone . wouldn't waste my time going. Csl is better. read more

whats the point in this place being appointment only if you're still gonna be there 3 hours? had an appointment at 12:45... didnt get into a chair til 2:00. they are slow as hell read more

I love walking two hours just to find out either the store is closed or that I can't donate when they never answer or the phone or send updates like they continuously do for appts I've set. This is the worst plasma center I've ever used; only come here if you're desperate and can wait for 2 hours to donate. read more

Don't waste your time. I had been donating for a year and then they tell me I had to get a note from my doctor for an arm surgery I had years ago. they kept losing the note so after 3 times they tell me they had to check the veins in my other arm and they had to be 3 inches apart. Who has veins that far apart? Both my daughters went and they also were given bogus reasons why they couldn't donate. The whole thing is a scam read more

Making an appt is easy through their app. That's probably the only thing that is smooth. Website states the donation will only take about an hour or so, but this has never been the case. The lines are horrible! On my previous donation, I thought it may be just a fluke day because I waited in a line for an hour BEFORE they even stuck me. Today, I ended up just walking out. I got there for my "scheduled" appt time and there was at least 17 people ahead of me that hadn't even been stuck yet. And it is a "process" to check in and it is not done quickly. If you are in no hurry and really need the money- please still go because plasma is still needed. However, just be aware that if you have to arrange childcare, etc - expect to be there at least 2 to 3 hours every time (not just the first time). read more

been a headache since day one, wait time is awful, ive been waiting over a month for my "lab results", i can not donate again until i get them is what i was told, i have yet to get them and all i need is a yes or no answer on if i can donate again. i dont want to waste gas going up there just to be told to go home AGAIN read more

I wish I could give this place 0 stars. It has taken over 4 hours for a first time donation. They are not respectful of time or appointments. Pick a different donation center if you value your time. read more