Procurement told me to come on the day that offered 2 free movie tickets. After donating i asked…read moreabout the tickets and was told that it was not on this particular day. I told them that their Procurer told me that it was this day. They didn't stand behind their Procurement staff. So I will not donate my blood anymore!

They need blood very badly right now! Please chose to save lives and donate your time and blood!…read moreMost of the phlebotomists are great and they always have fun shirts and giveaways along with their snacks and drinks!

The only thing I have a problem with at bio life is that they move with no urgency as if…read moreeverybodies day revolves around them. I got here at 705 tdy took me an hr to get screen get in line to wait on chair 30mins there... I understand this place is short staffed but it's the way they move that will still kinda grind your gears a little I take a bus home I've missed countless busses because it's taken 15-20mins to take me off machine if you have things to do don't come until after but some of us have to get things done at a certain time so you have to do appointments my girl has work at 9 I'm here still it's 9:11 just starting my donation when in reality if I come 2hrs before I should get my donation done this isn't the first time this happened they should open more lanes if it's alott of ppl instead of running 2 out of 6 lanes AND REALLY CONSIDER PPLS TIME staff are nice they really are it just feels like things are getting done lazily around there like there's no sense of urgency in the building when it's alott of ppl for some reason it's worse when there's nun

Came in as a new donor for physical and donation. I wasn't seen for the physical portion with a…read morenurse for almost three hours. I arrived just before 10am (appt at 10:10am) and left at close to 1:45pm, and ended up being unable to donate as the process took so long just to complete and I hadn't eaten since 9am. Seriously considering not going back due to this and just calling it a wash. Major waste of time. If there is normally just 1 nurse, that needs to be rectified. Either lower the amount of appointments available or get more people to help.

omg yall ive always been afarid to donate plasma because i got poked wrong the first time i donated…read morebut today i went and was a little skeptical about it. i went in today and got helped by an amazing, glowing, sweet lady named lashley and told her the rundown about what happened and she was awesome!!! when she poke i felt nothing!! the staff are great with amazing hospitality and clean environment love everyone who works here!!

I was informed today that the payment rate is being cut starting Dec 8th. For me, that means $27…read moreless each week. I thought they should increase the rate, but apparently donors are helping to pay for the equipment. I'm losing almost $100 a month. Time to check out other centers.

I always go in the morning and I'm usually done within a hour. The only thing that sucks about the…read moreplace is after first time donor fees it's only 40 dollars but other than that the stuff is great

Grifols cheats its patrons out of the fees they deserve by changing policies mid month. i have used…read moreGrifols in Midwest City several times this year (2022). Almost every time I have been there, I've had trouble getting paid, and every time I've been there that it wasn't a $30 payout visit (or first weekly visit), I've had to fight for the proper amount. Last time was just - so, so bad. I received a coupon on a Sunday to return after a two month break for an extra $50. i went that afternoon and donated. Two days later, on a Tuesday, i went to donate for the second time that week. They flatly refused to give me the second weekly donating fee! I was told that weeks were Monday through Sunday now, not Sunday through Saturday, when just a few weeks before it had been Sunday through Saturday. I had been in with a friend of mine and seen huge banners on the wall stating this. Grifols literally changed their policy on when a week started, and then sent out bonuses, so people would come donate thinking they'd make a little extra, and instead, we wound up making less than usual! I drove a TWO HOUR ROUND TRIP both times. I absolutely will not refer ANYONE to Grifols.

I went five times it worked out for me They gave me $100…read moreeach time and then after that I think I got like 50 it's kind of time-consuming FYI

Terrible training slow as molasses on a winter day my buddy worked there all the good folk gone…read moreand.....owned in Germany remember what they did also do y'all know how much they make off your plasma it's a shit ton some of the medicine you see before you go to the floor are 30000 to 75000 a dose not a real nurse to be found LPN aka little play nurse

I had a question and a lady said "can I help you" but when I asked, she got an attitude. A few…read moreminutes later a man told her not to get attitude because she was rude to him also. I left, they're not sticking me work any needle

my husband and I went together my second time was great for me but this was my husbands third time…read morethere but his second time they could not get him cannulate and he received $5 for this and this time he only got $75 for his donation just doesnt make sense to me I beleive he should have gotten the $125 for this time since it was successful this time

Old man who works there was extremely rude the entire time, and over a misunderstanding he deferred…read moreme permanently. It felt very aggressive, rude, and frankly homophobic.

Went to donate for the first time and it was horrible! I went into and got started. The gentleman…read morewas rude while I filled out the questionnaire. When I went back the First Lady stuck me and missed after I told her she wouldn't find a good vain in that arm. I had to get a different lady to stick me in the CORRECT arm that said. After that I donated 800 ml of plasma when I started to feel bad and told me I was done. Comes to find out I didn't get a cent! This is beyond ridiculous! I would not recommend donating there. I did not feel comfortable when there. The nurses ignored me and was rude. Overall bad experience

I waited in line for over 30 minutes while staff refused to even acknowledge donors. When I asked…read morewhy, the manager told me, "Yes, that is how it is." Later she added that "the door was open," as if that somehow counted as communication. After I had already been prepped to donate, an employee loudly announced to the whole room that I couldn't donate until I saw a nurse, and I was left sitting there for about 10 minutes with everyone staring at me. No explanation. No courtesy. Then I was told I was "drunk." I do not drink alcohol at all. When I asked for any proof -- cameras or a breathalyzer -- I was told there was none. The manager later admitted she misunderstood something I said, but instead of apologizing or resolving the situation, I was still removed from the center. The way it was handled felt intentionally public and humiliating rather than professional. I have never been treated so disrespectfully in a medical setting. Corporate absolutely needs to investigate the conduct and training at this location.

It is 11:45. I am a new donor with an appointment at 11am. No one is at front desk. No one is…read morehelping anyone in the front.

My appointment was at 11:45 a.m. I just now got done at 3:29 PM. Literally took me almost 4 hours…read more That's absolutely ridiculous. Why even have appointments they're useless. They blamed it on some of their workers calling in well if that's the case then have some of your other workers come into work and pay them a little extra.

Checked in. Made me wait well over an hour as people who came in after were seen first. I had to…read moreask someone only then did they finally get to me. Was told I had to reschedule because sure it had been 12 hours since I'd last eaten. It hadn't. I had eaten a full meal at 3:30 am.l and was seen at 12:15 pm. How does this constitute 12 hours? And she was rude. The guy who checked me in, however, was very pleasant. Update: someone called me from there and I missed the call, so I called back. They left me on hold and never got to me. Not a good impression.