I was nervous to come here and had been postponing my first visit due to all the reviews, but thankfully I didn't have a poor experience. I came for my new donor physical and was there for about 3 hours. The staff were very transparent and informed new donors it could be up to a 4-hour visit to get through all of the stages of checking in/completing questionnaire/physical exam/donating. I had an 8am appt and left at 11am, but I also had to end my donation early due to an unexpectedly bad vasovagal reaction :( Overall, the staff were very friendly and helpful. At the start when I checked in, they first had me go to do a vein check to ensure I'd have suitable veins; she stated she didn't want me to go through all the steps just to be turned away at the chair, stating she wanted to respect my time which I really appreciated. The nurse who completed my physical was thorough and personable, offering me an ensure drink and beef jerky as well. My phlebotomist was quick with the puncture and didn't have to do any "digging", as I do have deeper veins. She did a great job. I was just over halfway done with my donation when my BP dropped. I immediately notified staff I was dizzy and they were very quick to respond and get me ice packs & saline, and they tried to talk to me to help distract me. It truly felt like they cared and were concerned. After I was disconnected, I stayed 15 mins for observation with their nurse and she was so reassuring (as I was a bit embarrassed). She encouraged me to return and to not let this deter me from donating in the future. She provided recommendations & tips for a successful donation. During this time, they provided me with goldfish and an electrolyte drink packet to mix in water, rather than their Gatorade. It does get incredibly busy here with long lines, so it's understandable that wait times can vary. Not their fault - they were doing the best they can to be time efficient. They didn't appear to be understaffed as they had a full team on the floor, it just seems like there's more demand for donors than there are seats. From what I could tell, they disinfect very thoroughly between patients. I just wish they had stress balls to squeeze, as they just have you pump your hand into a fist. I'm hoping to try again and have a successful full donation next time. read more

Avoid these incompetent jokers at all costs if you value either your sanity or your blood vessels. They are unprofessional and as inept as they come. See some of the pics above, posted by others, for some prime examples of their work - aside from their complete lack of bedside manner. Bonus - if they call you on the phone, there's a good chance they'll call your emergency contact instead and leave a message as if they are speaking to the client. Completely clueless and pedestrian in their knowledge and ability. On par with the staff at Taco Bell. Do yourself a solid and go to CSL Plasma instead. They're down the street and a world of difference (cslplasma.com). Thank me later. read more

Not sure I would recommend. They only accept you by appointment now. No walk-ins. They require you to have an available vein on both arms and tried to turn me away because I don't have a good vein in my right arm. They said it was just about the same size as the needle and that could pose a problem if there's a complication and they have to give me my blood back. But I also would not ever let them use my right arm because the last time I was there, they did it wrong and gave me a huge hematoma. Because of this, they would not let me donate until the entire bruise was completely gone. read more

Biolife Plasma Services - Giant hematoma from their carelessness with sticking me! - Blood & Plasma Donation Centers Near Me - Sacramento, California

This place will make you jump thru 1 million hoops to donate and won't even be friendly doing it. The screener with those "invisible" braces was so cold my blood pressure shot up. I will say though they have a really kind staff member who is a screener with dyed green hair. She was very kind and welcoming. I guess the new braces girl was new so... maybe she will get better... but I'm not coming back here for sure read more

it was my first time. A lot of people were very nice to me and the process was overall smooth. I started by walking in giving them some information about myself then they did a finger prick to assess my labs. Also, while I was there, they got my weight and height and fingerprints. The physical was pretty much self-explanatory and the survey that I did was super easy and took me less than 10 minutes to do on the computer after my physical they took me to the donation area. They had an easy time, finding the veins in my right arm, but not my left. When I did end up sitting down about to get poked for them to draw my blood, I will say the only problem was that the woman who was about to stick the needle into me was very shaky and usually I wouldn't say anything because I understand, but it kind of scared me and I am really used to being poked and prodded. I was a little nervous, but a lot of people were checking up on me as they were coming through the area and the whole donation process took may be an hour. read more

I had an appointment scheduled for 12:55 PM, but the experience was frustrating from the moment I walked in. The finger scan system was dirty and barely working, and it took staff about five minutes just to get me into the system so I could start the questionnaire. After completing the questionnaire, I then had to wait another 15-20 minutes, and during that time a line started forming out the door. It was very clear that the location was short-staffed and poorly organized. There didn't seem to be any real structure--people were being moved around randomly, and no one appeared to be managing the flow. Honestly, what's the point of making an appointment if you're still going to wait 30 minutes to nearly an hour just to be seated? The lack of organization and staffing made the entire visit stressful and inconvenient. I wouldn't recommend coming to this location unless major improvements are made. read more

First time donor here, took 3 hours total first day to get physical and info. Came in at 9:15 and got out at around 12. Devon, Victoria and Ella were kind and helpful. Smooth experience, just a bit busy (Sunday). No bruising or anything afterwards! Just mild discomfort with the needle in you and when it was inserted but I got 100 bucks out of it. read more

Biolife Plasma Services - IV insertion about 8 hours after - Blood & Plasma Donation Centers Near Me - Sacramento, California

rejected me for plasma donation due to hospital care from an accident 34 years ago. I disclosed it did not involve blood and they rejected me. From that time 34 years ago I became a homeowner, graduated, and work full time. Bio Life will make you go through qualification and testing only to tell you that something that occurred 3 decades ago disqualifies you from donating. Ridiculous. read more

Refused to answer my question over the phone. I called and left a message on Tuesday after researching if a medication I'm taking would disqualify me. On Google it said it can be a reason to be declined. My appointment was Thursday and I hadn't received a call back so I cancelled my appointment. I didn't get a call back until Sunday. When I asked if this specific medication would disqualify me, I was advised they will let me know at my onboarding appointment. Onboarding appointments take 4hrs, I'm not going to waste 4 hrs of my time just to be declined when the information could have been provided upfront. If it disqualifies me simply say that so the time slot can be utilized by someone else. If the medication does not disqualify me, say that. It's really not that hard. My time is too valuable to sit somewhere for 4hrs without any kind assurance that I may be able to donate. read more

My experience started out smooth. Everyone was kind and nice However , this was my first time so I didn't know what to expect. Be careful who you have poke you in your arm. read more

Biolife Plasma Services - The needle that was inserted in me came loose and this was the result. - Blood & Plasma Donation Centers Near Me - Sacramento, California

People are friendly and the facility is modern and clean (with the exception that one of the two bathrooms is pretty much always out of service). I have lowered my rating due to the increase in understaffing and overbooking that has resulted in pretty much doubling the time required for a basic donation. I use to be able to complete the process from walking in the door to leaving in about an hour, now it generally takes two hours. At the same time payments are lower than they use to be. In the past they'd pay $120-$140 per week for two donations. Now it's $110-$115. Between the time spent and the reduced payments compensation has been reduced from approximately $60/hour to less than $30/hour. Between the time and gas money spent getting there and back, the doubling of the time you're stuck there, and the reduced payments, it's not nearly as rewarding for the donor. I like that my plasma is helping others, but plasma companies are for-profit businesses that make large profits off donations and they seem to be increasing those profits by reducing compensation to the donors who are literally the lifeblood of the business. read more

Don't come here I have been going here for months they don't put down tattoos or piercings in the system at all they want you to show proof from years and years ago don't waste your time here the workers don't care at all read more

My sister in law went 2 days ago at the florin location and received $120 for first visit. I was under the impression I would receive the same. I looked online at the website and it said receive $800 for the first month, but when I went in they said it would be $650 IF I did all 8 donations within the month...I waited 4 hours before I was finally able to donate just to find out I was getting $70! I would have stayed home at that point. Why would one center pay different than another? Some staff very friendly the other half ehhh.. they take appts ONLY, and you still have to wait in line for about an hour 1/2 or so,they a very picky with how to plasma looks on the sample if it looks off to them they will defer you for the day, On top of that goodluck finding an atm to withdrawal your funds. More than Half of the moneypass atms don't even accept the card they give you. Save yourself the trouble and just go with CSL PLASMA they take walk ins and they are very friendly, First 5 donations are all $100, also their card works with all credit unions and you are able to take out your funds completely with no charge. THIS WAS MY FIRST AND LAST TIME GOING HERE. Really bummed out about everything. read more

There were few people, it was Sunday. This time they did everything very quickly, I left satisfied. Thank you read more

Biolife Plasma Services - Blood - Blood & Plasma Donation Centers Near Me - Sacramento, California

I walk regularly, I donate plasma, I feel great.The main thing is to eat right, drink a lot of water, eat well before delivery. read more

Biolife Plasma Services - Blood & Plasma Donation Centers Near Me - Sacramento, California

They have people telling you to get off the phone but a dude playing music or watching a full blown movie with the volume at max hearing sex sounds and talking about sexual stuff in the movie or show he's watching this is today at Tuesday Jan 21st 3:25 the whole place is ghetto if you ask me if you can tell me to not talk but can play music or tv loud as hell is crazy read more

If I could give it 0 stars, I would. This place has been in decline for months and only getting worst. First staff (female staff) is over worked. They are super friendly and kind, but they are so busy. Many have left and they haven't been replaced. Who would want to work long hours for crappy pay? Second male staffers all they do is talk non stop instead of doing their work. The first time you go in they tell you process shouldn't take longer than an hour. Lies! You are there for 2-4 hours waiting. They overbook themselves all the time and they do not have a good rotation during lunchtime so many times the intake spots are empty and there is huge line. You know for sure the company is making bank from your donation and all they can offer is 90 dlls a week and bad service. What is even worst is that they know people going actually need the money so they do not care that they have to wait. Find a new place, cause this place is terrible. read more

After having an appointment at 1:35pm, I had waited multiple times to get some help with some water. I told the guy before poking my skin that I was thirsty. I was probably dehydrated. As no body offered water like they did before. They told me to wait until 5 minutes because they would temperature test again. The Guy said, " I couldn't get water". When I asked him before hand! So now they messed up my chances at the 750.00 on donations I have to do twice in a week. It's a total Scam! They don't pay you & they don't give a crap about how you feel or how you're as a person. The care was off & the office experience. The nurse with glasses & in blue said, " Why would you come in here to give blood without water?!" Scoffing & I said, " Why are you interjecting your opinions where they're not wanted?!" I said, "It's a scientific fact that my temp will be higher if dehydrated." This is like every other business that cares more for the quota than the welfare of people. I left because they refused for me to drink water or to give me water. At a BLOOD DRAW PLACE! I TOLD THEM BEFORE THE POKE THAT I NEEDED WATER! read more

Biolife Plasma Services - The poke. - Blood & Plasma Donation Centers Near Me - Sacramento, California

They lower the donation price right when the holidays hit when people need it the most, and they tend to not pay the best attention when they get busy read more

This a nice way to make a little more money for the holidays. Donating Plasma. Staff is professional ( almost like robots .... They have a routine to stick by ) . Always expect to spend 1 1/2 out of your day to donate . Thanks goodness for SMARTPHONES ‼‼ read more

They're usually understaffed they don't have enough seating while you're waiting in the long lines to get your vitals done and then wait for a bed sometimes they don't only have but two sections open and the lines are crazy read more

I'd never come here. What is supposed to an hour appointment turned into 3 1/2 hours. I rather go to the florin location. Better staff and they actually care. This place on Marconi just don't count on getting out. So highly disappointed read more

The staff here at Biolife are incredibly friendly. When they say to eat before you come in, they mean it! So be sure to have a good meal right before coming to donate. They also have water and a snack available for you. Should you have dietary restrictions or allergies, you are able to bring your own snacks too. read more

Anna is great! she didn't hurt me and made me feel comfortable. She is awesome!!! All the staff at the Florin location is awesome from my experience too! read more

I stopped immediately because I felt discomfort and pain about 5 minutes after the needle was inserted, but then it turned blue and swelled up like this. read more

Biolife Plasma Services - 5min from after the needle was inserted, but then it turned blue and swelled up like this. - Blood & Plasma Donation Centers Near Me - Sacramento, California

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i've been donating for a few months now, however, what I've noticed is when your process of donation has completed in the sound goes off to alert them that you need to be disconnected, they take forever! To complete this process, I sat there, and it rang seven times, no one even flinches, and then I find that I can't return because there's a blood clot when they pulled out the needle, doesn't sound safe. This is the second time this is happened, and it happens when they prolong the disconnect once the donation has completed. Yes, they are very friendly, for the most part, however, they take too long to tend to you once the donation has completed and that's concerning to me. read more

I've donated around five times so far, and have had courteous, professional service each time. The entire process has been as fast as 55 minutes and as long as four hours on my first visit. There are always lines, but they move along pretty well. On my first visit, staff took the time to explain each step, and I appreciated the information. My pro tips are to bring your own stress ball to squeeze during the donation and also a heavy sweater/jacket to throw over yourself--when they put saline back in at the end of the donation, you'll get cold! read more

I have donated plasma for a while now with BioLife- at least since the Roseville location had opened this summer. I took a hiatus a while back and decided it was time to begin donating again. Being in the ArdenMarconi area I found this location. I had an appointment on the books I was not actually seated for about an hour after vitals Process began 15 minutes or so after that. Either they were short staffed or still working through some of the kinks. Perhaps a fluke? I went back two days later (today) and again I had an appt at 9:35 I was finally making my donation around 1:35 and they did not appear to be that busy. Given that this location is closest to my soon to be new house I know I will be coming back, just hope that some of the workflows become more established over time. However, I will say that the staff is super friendly and willing to help one another which is always refreshing to see. read more

Great experience friendly very informative I love helping other people Helping saving lives a wonderful group of technicians read more

Biolife Plasma Services - Very clean and organized - Blood & Plasma Donation Centers Near Me - Sacramento, California

This is a great way to make extra money while helping others. My only issue is their process for taking donations. They allow donors to schedule appointments, but that does require seem to mean anything. What should be an hour and thirty minutes to an hour and forty-five minutes max took me 3 hours last night even with an appointment. They need to have a faster process for those with appointments versus walk-ins or they need to provide additional compensation when the process takes that long. With drive time, one donation should not take 4 hours! read more

I had excellent customer service with Opal she was very helpful in problem solving and made sure I was able to do my physical and make my donations . read more

Went in on 1/17 for physical and first donation, passed physical and initial vein check for both arms, went to sit down to donate but lady cant find any veins "large enough" so doesnt poke me and other guy Alex confirms and asks me to come another day and he himself schedules me for 1/19. went back on 1/19 and receptionist lady at front with nose ring (didnt catch her name) tells me, without even checking arms again, to come back in a week and work on vein health, which i do and finally came back today the 26. so they do the vein check for second time today, check left arm and doesnt look good, checks my right and it does look good but now they say they need both arms, so why check my right arm if you already failed my left? lol overall feels like they think im trying to scam them or something idk, my veins are not the greatest im sure but these guys dont even try lol. oh well they did give me 25$ for this first day on the 17th for my time but still read more

Biolife Plasma Services - Blood & Plasma Donation Centers Near Me - Sacramento, California

The personal is great and nice. Sometimes there is a long queue so it could be very time consuming for you. Be prepared with hot beverages and warm blankets because it is chilly while donating. read more

The worst plasma donation I've ever been to. I didn't even finish my intake when they proceeded to inspect my arms and veins (note: I've been a plasma donor for 8+ years and never had an issue). The tech said the vein on my left arm was great but she would need a second opinion for my right arm, the second assistant on crutches at that came limping around the corner and put so much pressure on my right arm to "find my vein" and said I would not ever be able to donate because they can't find my vein. I've never ever had an issue with donating in my many years of doing so at bloodsource. Needless to say I left and don't plan on ever returning, the vein in my left was perfect and therefore they could have used it no problem. Not my fault they hire incompetent staff. read more

This location is horrible. Staff is slow, the overweight heavy set women who work here are rude and that their time with everything. GO TO ROSEVILLE read more

I had a appointment today and was not impressed. I looked around and walked right back out. The people donating looked very questionable. Iam sorry but I didn't feel safe. read more

Very understaffed and the staff they do have is slow, no urgency to get your donations completed in a timely manner. The last 3 times I been I walk in and walk out because the lines are insane so not only do I waste my time driving to the location I also waste so much gas. They require you to make a appointment however it doesn't apply to them. You will wait over a hour after your appointment time before you even get into the chair and wait another 30 minutes before they hook you up to the machine and after your donation is complete you will wait another 30 minutes before someone acknowledges you and disconnects you. This location needs a better system, staff that actually cares about the donors time, and better management. I don't recommend this place if you have a life and can't spend 3+ hours waiting read more

May is the best one to poke you. I only request her. A great experience every time. without May that place would go down the drain!

It took me almost an hour to get disconnected after I was done donating the girl Marisela skipped over me and attended 4 other people I was done first and I stayed connected until she was ready to pay attention to me this is bullshit read more

biolife makes sue you can NOT achieve the full payout by constantly referring patients to the nurse so we can not donate that day, further preventing us from achieving the max payout within the allotted time frame Biolife gives. This seems like a scam to get plasma without paying donors. read more