BEST LAB EVER!!!! The entire staff go above and beyond to…read moremake your donation experience safe, easy and enjoyable. Their attention to detail is remarkable. I highly recommend them for anyone thinking of donating. You will definitely be pleased with the friendliness, cleanliness and professionalism of the entire Everett team.

Excellent experience. Start to finish they make everything so smooth. Friendly and caring staff,…read moredon't even feel the needle sticks! They care about your comfort the entire time. Highly recommend this facility.

Terrible experience on the bus. They missed the vein on 1st try and then punctured the other side…read moreon 2nd and 3rd try. Only filled the bag 1/3 before they stopped and said the tube was clogged and had to toss the bag. They blamed my blood clogging to fast rather than competency of employee. Won't likely return.

They do not have qualified staff,cannot even take a pulse correctly!!Im very disappointed with the…read morelack of professionalism!

Prompt in getting me in. Did work right away. Friendly staff and doc. Very gentle.read more

Dr Lea and staff were very kind and informative. Never had a bad experience there. The previous…read moreEndodontist, Dr Baker and staff, were equally as kind. Very little pain after first surgery three years ago(Dr Baker). The only very small negative is the vacancy of the building. 90% of the offices are no longer there. Feels like you are walking into an empty building.

I have had 12 sessions with the PTs here. They were all great and friendly, helping me build my…read morecore strength. I enjoyed using the variety of exercise equipment and doing the exercises they had me do. Overall, it was a great experience, and I appreciated their care. Parking was easy, as there was a parking lot.

Everyone is very nice here, this just wasn't a good fit for my elderly mother. They rotate through…read moreall providers and we needed more personalized care. I would use this place if I was here for a short term rehab, but not ongoing care needing personal attention.

I'll admit, I wasn't overly excited when Mill Creek Family Practice sold to Optum. Years ago, when…read moreI first started as a patient here, a big part of the draw was that it was owned by the physicians who worked there. As an RN myself, I've worked for plenty of these big corporations and I just prefer a smaller, more personal environment. Having said that, although a few things have changed, the important thing is that I have continued to get excellent care and I would never want to go anywhere else. My primary doctor has been Dr. Price for years. I can say with absolute conviction that he is the best family doctor I have ever had. It will be a dark day when he ever decides to retire, but he will certainly deserve it. He is personable, knowledgeable, caring, collaborative and kind. He doesn't rush you. He doesn't just hear you, but he listens to you. You don't feel judged. You don't feel like you're just a number. I dread the day that I have to start over with someone else. He has helped me with both simple and complex issues and I have always felt supported, safe, and that I'm in excellent hands. For appointments that I've needed quickly, and when Dr. Price doesn't have availability, I have also seen his colleagues, Dr. Bobba and Ashlea ARNP. Dr. Bobba is gentle and kind, and also is a great listener. I felt respected and cared for by her. And, Ashlea....I can't find enough positive words in the world to describe how wonderful she is. I've gone to her for "female stuff" as well as for an injury, and she made me feel at ease. She is so incredibly thorough. Her chart notes are some of the most detailed I've ever read in my 23 years of nursing. I feel that as a nurse myself, I can be a tough critic of healthcare providers, and I can honestly say that Ashlea is at the top of her game. She exudes excellence. Finally, Saihou J, DNP has recently joined the group. While I have not had him as my provider personally, we were colleagues in a high acuity hospital setting for several years and he is absolutely amazing. Intelligent, compassionate, professional, and in my top 3 of best coworkers ever. I did have a close friend see him as a provider recently, and before she knew that I knew him on a personal level, she recommended him to me based on how impressed she was herself. Outside of the care I've received, I find the ancillary staff to also be efficient and kind. The facilities are clean. You get called back on time or close to it. I've never had issues with billing. I do dislike that lab and x-ray is no longer there, though. That is my one complaint. Now that this Optum no longer does x-ray in-house like MCFP did (and either does the Town Center location), you have to drive to Silverlake or another location. It was much better when you could get an x-ray and just pop back into your exam room and see the doctor and get answers before you left. The last thing you want to do when you are not feeling well is drive all over the place and wait even longer. I have heard that this js a common sentiment within our community. Also, appointments can sometimes be far out, but I always ask to be put on a waitlist and so far, I've always managed to get an earlier appointment. Suffice it to say that I do not hesitate to recommend this practice to anyone. These providers are simply the best, hands down.

I was running late for an appointment and called ahead . I was told over the phone that they have a…read more10 min wait period and if they could not see me they would reschedule. I came in to the office within the 10 min and was told my the receptionist I could not be seen and they were not able to reschedule .

I've been going to North Sound for 3 years now. The staff is great and my doctor, Dr. Jeyamohan…read moreRavi, can just LOOK at something and know what it is. (The older you get, the more weird things seem to pop up on your skin...but everything seems to have a name. LOL) She is very patient, friendly, skilled and everything one would want in a doctor. I have also been to Dr. Valentine who is equally adept and knowledgeable in the practice of dermatology. I can personally recommend them both.

I rarely leave negative reviews, but our experience with Dr. James Song at Frontier Dermatology was…read moreserious enough that I feel obligated to share it so other patients can make informed decisions. My husband underwent an outpatient cyst removal procedure with Dr. Song on May 19, 2026. We were told the procedure went as planned and were given standard aftercare instructions, including avoiding showers and exercise for 24 hours and applying Vaseline afterward. The following day, less than 24 hours after the procedure, my husband began bleeding heavily through layers of gauze, bandages, and eventually his clothing. We contacted Frontier Dermatology and were instructed to have him lie down and apply pressure. We followed those instructions exactly, but the bleeding continued and worsened. When we called the after-hours physician, we repeatedly sought guidance about whether we should go to the ER. Despite explaining the situation in detail, we were unable to get a clear answer. We were told we would "probably end up at the ER" but were also told that no one could definitively recommend that course of action without seeing him. We first went to urgent care, where the physician was uncomfortable treating the wounds because of their depth and complexity. After attempts to stop the bleeding failed, we were sent directly to the emergency room. At the ER, the physician treated the wounds with silver nitrate to stop the bleeding after hours of unsuccessful attempts elsewhere. We did not return home until approximately 1:00 a.m. The next day, I filed a formal complaint with Frontier Dermatology regarding both the procedure and the lack of adequate after-hours support. During that conversation, I learned my husband had no follow-up appointment scheduled for two months. Shortly afterward, Dr. Song personally called my husband and defended the treatment decisions that had been made. Because we were concerned by everything that had happened, my husband sought a second opinion from another dermatologist. That dermatologist informed him that the wounds were infected and required antibiotics and additional treatment. We were also told that corrective care would now be necessary to reduce the likelihood of significant scarring. During follow-up communication, we learned that no pathology report had been performed on the tissue removed during the procedure. What should have been a routine outpatient procedure resulted in severe bleeding, an urgent care visit, an ER visit, an infection, additional medical treatment, missed time, stress, and ongoing concerns about long-term scarring. We understand that complications can happen in medicine. What troubled us most was the combination of the outcome itself, the difficulty obtaining clear guidance when things went wrong, and the need to seek care elsewhere to address the resulting complications. I hope sharing our experience helps other patients ask questions, seek second opinions when necessary, and make informed decisions about their care.

We had a really great experience here yesterday. Brought my 7.5 month old son here to be checked…read morefor a couple allergies. We saw Dr. Nguyen. He was professional and knowledgeable. The technician who did my son's test was kind and caring. One thing (cows milk) his body just can't digest yet so we were coached on when to try again. The other - peanut - he is allergic to and we were also informed of their OIT program which we will move forward with and will be going to their Redmond location for. I highly recommend NW Allergy and Asthma Everett.

I called to reschedule an appointment for 4/21 at 2 p.m. I could not believe how rude the…read morereceptionist was. What happened to basic human decency? I asked to be transferred to someone else as I did not see that conversation going anywhere. The gentleman was friendly and helped answer a couple of questions. It is so sad that receptionists treat people like that.

Dr. Schmidt is very thorough, engaging, a good listener, and friendly. He quickly accessed the…read moreproblem, gave a concise but detailed description, and outlined the several options. Highly recommended.

I rarely leave negative reviews, but our experience with Dr. James Song at Frontier Dermatology was…read moreserious enough that I feel obligated to share it so other patients can make informed decisions. My husband underwent an outpatient cyst removal procedure with Dr. Song on May 19, 2026. We were told the procedure went as planned and were given standard aftercare instructions, including avoiding showers and exercise for 24 hours and applying Vaseline afterward. The following day, less than 24 hours after the procedure, my husband began bleeding heavily through layers of gauze, bandages, and eventually his clothing. We contacted Frontier Dermatology and were instructed to have him lie down and apply pressure. We followed those instructions exactly, but the bleeding continued and worsened. When we called the after-hours physician, we repeatedly sought guidance about whether we should go to the ER. Despite explaining the situation in detail, we were unable to get a clear answer. We were told we would "probably end up at the ER" but were also told that no one could definitively recommend that course of action without seeing him. We first went to urgent care, where the physician was uncomfortable treating the wounds because of their depth and complexity. After attempts to stop the bleeding failed, we were sent directly to the emergency room. At the ER, the physician treated the wounds with silver nitrate to stop the bleeding after hours of unsuccessful attempts elsewhere. We did not return home until approximately 1:00 a.m. The next day, I filed a formal complaint with Frontier Dermatology regarding both the procedure and the lack of adequate after-hours support. During that conversation, I learned my husband had no follow-up appointment scheduled for two months. Shortly afterward, Dr. Song personally called my husband and defended the treatment decisions that had been made. Because we were concerned by everything that had happened, my husband sought a second opinion from another dermatologist. That dermatologist informed him that the wounds were infected and required antibiotics and additional treatment. We were also told that corrective care would now be necessary to reduce the likelihood of significant scarring. During follow-up communication, we learned that no pathology report had been performed on the tissue removed during the procedure. What should have been a routine outpatient procedure resulted in severe bleeding, an urgent care visit, an ER visit, an infection, additional medical treatment, missed time, stress, and ongoing concerns about long-term scarring. We understand that complications can happen in medicine. What troubled us most was the combination of the outcome itself, the difficulty obtaining clear guidance when things went wrong, and the need to seek care elsewhere to address the resulting complications. I hope sharing our experience helps other patients ask questions, seek second opinions when necessary, and make informed decisions about their care.