Great service. Fully recommend. Breath of fresh air compared to other companies. Thank youread more

After seeing evidence of a rat, and meeting the large guy in my basement, I tried to resolve the…read moreissue myself. I found a crack in a roof drain pipe near the main sewer outlet to the street. Sealed the likely entrance, built trap boxes ( YouTube... ) and used various baits. Rats are extremely smart and fast. He'd get the food but not caught. After a a few weeks I gave in and searched for an exterinator. The reviews about Joe prompted me to get in touch. The reviews describe him perfectly ! He came the next day. We spent almost 2 hours going around the house inspecting for evidence of entry points, nests, activity as well as getting to know each other. He is truly a nice guy who knows his craft ! Joe seemed impressed by my approach. Thought, based on what he saw, that there might only be the one and didn't see any obvious additional enrty points. He suggested a few new baits and traps and we decided to stay in touch before moving to poison. He refused payment for his time and advice. He promptly replied to my status texts over the next few days. Nobody caught, no success... until I got him ! Sent Joe pictures. Recieved a congratulations reply ! Now going to keep monitoring for a few weeks, traps set. Maybe my problem is solved. Fingers crossed my visitor didn't have friends and family. I'll keep Joe posted knowing that if nesessary I can confidently reach out for his help. Thank you so much Joseph ! PS - Don't know why Yelp thinks I'm in San Francisco. I'm in Brooklyn !

I cannot speak to this company's general pest control services, but my experience with their…read morewildlife removal was extremely disappointing. They explicitly promised to install a one-way exclusion door at a roof entry point to prevent raccoons from re-entering my attic. That work was never completed. Instead, they placed two traps on the roof, caught one raccoon, returned once to collect the second trap, and then stopped altogether. As a result, there are still at least two raccoons living in my ceiling, and the underlying issue remains unresolved. I was originally quoted over $2,000 due to the supposed complexity of installing the exclusion door, all of which had to paid in advance of any work being done. I was later given a "discount" of $962.96 but only after complaining about the job not getting done, bringing the total to $1,062.92. For that price, only one raccoon was removed, and the agreed-upon exclusion work was never performed. This does not reflect the service that was promised or paid for. I would strongly recommend getting clear, written confirmation of all work to be completed before hiring this company.

I called this company early in the morning to eliminate the wasp nest in my shed. I spoke with…read moreLakia, who provided excellent customer service. She was informative and very helpful and caring. Kornil arrived 4 hours later. He found the problem and sprayed and sprayed. He searched for more nests in the area but didn't find any. He stayed about 10 minutes making sure he got them all including the larvae. I definitely recommend this company.

Very poor company to business with. Left dead bees and nest…read morein walls . The smell comes into the house. Company does not follow up on work. Phone number says disconnected. Shameful! Yelp warned us. Thanks velpers. My daughter read better reviews on another site. We were wrong going with this company.

The worst service I had ever had in my entire life. They charge you a lot for the materials you can…read morefind anywhere, like Home Depot or Walmart, easily. They DO NOT use any professional materials, DO NOT WASTE your money and time with this unreliable Lemon company. P.S The customer service sucks. If there is a problem, you can not find a manager to talk to. BE AWARE.

Always thorough with excellent technicians. Timely and courteous. Easy to schedule as well.read more

I have been a contracted customer for over 25 years . The last few years have been unsatisfactory…read more They come without an appointment so you don't know if anything is being inspected ( termite) This week I received an inspection report stating it was done at a certain time . It was not . I was home in view of one of the areas to be inspected and no one was here . Secondly all my bait stations were untouched : some are totally or partially covered and I could see they were not inspected . I even removed one and saw that the bait was not replaced . I will be canceling my contract immediately and filing a report with BBB .

Great service from the owner Jon. His employees are professional, friendly and knowledgeable. He…read morealways makes certain his clients are 100% satisfied with his services. Looking for an exterminator? No need to look further.

Great service spread the word. People like this need to be shared and prosper. Great Guy John…read more(owner) know him for 15 years and he never screws anyone. Everyone i refer to him loves his service. His knowledge is unbelievable he knows what to do. Trust worth and honest.

We had such a bad ant problem and Exterminex Pest Control came out today to help us tackle it. They…read morewere a great value, communicated extremely well, and even sent a text beforehand letting us know exactly what time they would arrive, which I really appreciated. They were very informative during the whole process and explained what was going on around the property, including how many ant colonies we were dealing with. It was clear they really knew what they were talking about and took the time to answer all of our questions. The price was great and as long as we are ant free it will be very worth it ! Professional, knowledgeable, and easy to work with -- highly recommend if you're dealing with ants or any pest issues!

called them came right away. They come back every two weeks and check on my progress. Very reliable…read morecompany. Great service.

This is our second time using PhaseOne Pest Management, and once again they exceeded our…read moreexpectations! We have children, and some are absolutely terrified of bees. When I noticed bees flying in and out from underneath our porch deck, I knew it was more than just a few stray bees. I contacted PhaseOne, and they responded within minutes. Sean came out the very next day, thoroughly treated the area, and quickly resolved the problem. The bees are gone, and we have peace of mind again. If you're looking for a company that is responsive, professional, affordable, and reliable, I highly recommend PhaseOne. Thank you for another great experience!

Sean was very helpful and on time. Getting a paid receipt…read moreafter the job was the next day but okay.