1. Bird Mary C Lcsw

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    Jacksonville Beach, FL

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    Marsh Landing Behavioral Group

    Marsh Landing Behavioral Group

    2.9(9 reviews)
    1.6 miBeaches

    If you schedule and then ask to reschedule appointments outside the 24 hour window for…read morecancellation, i.e. you call them two days before--and explain that your agoraphobia is currently keeping you housebound, or your car breaks down, or the state of mental health care in NE Florida is a mess and you live two hours out and you are unable to get there for whatever reason? They will allow this three times and then the receptionist will tell you *never to call back*. They will never accept any reason or problem. People with mental health issues are quite capable of having some real difficulties, after all, but you know, apparently we're just wasting their time. So get lost. I think that it's unprofessional and frankly, grotesque. I'm not talking about cancellation, I'm not talking about rescheduling on the day of the appointment. Just a request to reschedule. I have never experienced anything like this in thirty years of accessing care, even in the initial stages of care. Oh yeah--it was during covid, too. Too freaked out to show up, germaphobe? Too bad, don't bug us again. Just unbelievable.

    I guess Dr. Peterson somehow missed managed his schedule and forgot he had an appointment this…read moremorning. My son was scheduled to have his first appointment today After waiting 30 minutes he never got to the office or returned the calls of the office. Hopefully he's OK but we will not be returning!

    Bird Mary C Lcsw - psychiatrists - Updated September 2026

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