This is the second I come here because is easy from podiatrist office I try to replace my handicapp decal but I send my cuz she's elderly seems some lady took over my papers super ride they should have people working like that. If they don't like to work with customer service she was so rude. She has no patience for the elderly. read more

The service at Bird Road Auto Tag was incredibly efficient and friendly. They handled my vehicle registration quickly and answered all my questions with a smile. I was in and out in no time, which made a potentially tedious task very pleasant. read more

This is a tag agency, there are many like it but I've been coming to this one for the longest time (20yrs.) I was helped by Ketty who was supremely fast, friendly and informative. There's a lot I don't know about tags and titles and after having purchased a new vehicle and transferring the tag it seems I was missing additional guidance. Well that's where Ketty comes in and guides the process effortlessly. I was given clear and concise instructions in what to do and what's involved. Thanks to her I was able to secure a personalized tag of my choice. Note: if you're on the fence, fear not they have plenty on display read more

This place is a complete joke was there waiting over an hour .while some customers brought the employees coffee and pastries and would totally skip the line. tremenda basiura then again what can you expect from a place run by non English speaking employees never again read more

Don't go to this tag agency location the lady that help us out was rude and unprofessional. She could have fixed our issue right on the spot but she didn't wanted to we ended up going to another tag agency office and our issue was fixed in less than 5 minutes. I didn't got her name but it was a skinny blonde girl. If you're thinking on going here is worth the extra 5 minutes to go to other location. read more

This place deserves the old "if I could give it negative stars, I would" You knows those jokes about the dmv and sloths and all those wasted hours nightmares This place makes those places look like Disney. Would it hurt them to expand a little? Would it kill them to put the AC below Hell degrees so the packed to the gills waiting area isn't a sweat box? Eff this place read more

Great place. Always have people available to serve their customers. Very pleasant experiences.

They close at 5:30 pm. I arrived at 5:00 pm and staff had locked the doors already. I looked through the window and i saw the staff hiding. Extremely unproffesional. read more

Cajera estaba hablando por teléfono mientras tomaba mis datos y me interrumpía para continu su conversación.

For some reason whenever I get my annual tag renewal forms it asks me to mail proof of insurance and because of this verification requirement I cannot do the renewal online, which is sad because it'd be very convenient if I could just process it on the web. So, this year I headed to this tag renewal business. I arrived at noon and the place was packed, I grabbed a numbered ticket and waited 45 minutes for my turn. There are chairs in the waiting area and two TVs playing the news. They only accept cash and debit, they don't take checks. It was difficult to find parking and the service was just ok. When I asked why every year I have to show proof of insurance and cannot renew online the attendant answered "I don't know, I'm here to just process your stuff" which I though was not helpful or courteous at all. Overall it's ok. read more

Bird Road Auto Tag - Inside - Departments of Motor Vehicles Near Me - Miami, Florida

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Maira is the best!!!!!! Everyone is very professional and lovely. Great customer service!

It's sad when you go someplace that only takes cash; but that's not the reason for the bad review. This place has people with very negative attitudes....I was all smiles when I walked up to the window and said "Hi! How is your day?!" The response was a sour look with complete distain that someone happy is talking to someone that is miserable. Yeah. I think next time I will begoi g to the main government office even though their hours are inconvenient. At least there they have this concept called "Customer Service". read more

Incredibly rude clerk.. they call out numbers in Spanish. My husband doesn't speak Spanish so he missed his number when they called it out.

I've done three transactions at this location in the past few months. I have to say it is such a pleasure to finally find ONE tag agency that is friendly, helpful, and efficient. Better than the other Tag agencies I've been to in Miami. I took the time to write this because I see people only like to complain. But I believe we need to also give credit where credit is due. read more

3rd world auto tag agency. No credit cards accepted, no order with the line. People come and go and get expedited service while you wait

I would give 0 stars if i could, this place is just the WORST! The staff are so freaking rude, they seemed so bothered everytime you try to explain or say something to them! read more

Went to ask questions about a car I'm purchasing and the teller at window 2 had the worst attitude when I wasn't understanding what she was telling me. (" as if I getting a tag is what I do every day for money") . She kept rolling her eyes at me and at the end I left extremely frustrated I've lived in the neighborhood for 43 years and I've used this agency for many years but after this experience I think I'll take my business somewhere else. read more

This tag agency is a disgrace. They never answer the phone and if they do they blatantly hang up without a word. Check the Google reviews we can't all be making it up. These people are completely incompetent for anything other than a standard tag renewal. These people have the worst attitude and worst customer service. I had to drive 30 minutes to the next agency because the bird road office is so incompetent. I cannot express how disgusted I am that these people are PAID to provide such deplorable service. read more

I owned a car dealer for the better part of two year. I registered my dealer with this agency only because of the fact that there is not normally too many people here. The employees can be friendly and helpful depending on what side of the bed they woke up on! Overall considering that getting anything done in any other tag agency is like trying to get a small child to learn calculous, this tag agency is great! read more

Bird Road Auto Tag - Departments of Motor Vehicles Near Me - Miami, Florida

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Went in and was helped right away! Got everything resolved and was out in 20 minutes. Great experience and great helpful staff. Arianna did a great job at helping us. read more

Went for a second time today and even though it was not closed according to the website, they turned me away. Unprofessional is an understatement! read more

As I wait for my number to be called, the employee in front of me finishes with a customer and picked up her cell phone and texts for about 3 to 4 minutes. I waited long enough and she picked up her phone at least 5 times while the crowd waiting for service grew. Terrible service. read more

Bird Road Auto Tag - Departments of Motor Vehicles Near Me - Miami, Florida

Possibly the most uneducated, rudest and hostile place to to conduct any kind of business. Do yourself a favor, conduct all business on line. The personnel working, shrugs their shoulders, when they pass your number, as if they didn't have a care in the world. Only women working, with very little English. Too busy ordering meals and coffee, to actually look at the customer as business is being conducted. Disgusting behavior, at best. Dresses like they're selling something other tags. read more

Unfortunately I was robbed yesterday and made the mistake of going to Bird road tag agency to get my registration replaced and the employees cursed at me because I was not seaking to her in spanish refused to let me speak to a manager and would not assist me st all in replacing my registration for my car and handicap tag. This is the worse plsce in all of Miami to get anything if you are not Cuban I had to go to another agency to be helped. I would give them a zero rating if I could I went to coral Gables where I usually go and was finished in less than 5 mins they are the greatest agency so stay away from Bird road tag agency they are HORRIBLE AND RACIST read more

To properly commemorate my 700th review, off I went with a tag to renew. Auto dealings are never a pleasure, especially not for this lady of leisure. Alas, do it I must, but who to entrust, a Yelp app points to this agency. Fearing the worst, this damsel accursed, were long lines in my imminent future? No queues in the distance, my fortune worth sixpence, I danced up to the lady in view. "Madam, lend your hand, I've a request to demand, can you provide me a plate and a transfer? I've just moved from West, and all that's addressed is to a maiden who lives in San Francisco." "First thing's first, 'welcome to Miami,'" she burst, and with that she took down my information. Without delay, I was well on my way to becoming a mobile fixture! read more

Located in Westchester on Bird Road where the La Carreta is. Once you walk in Remember to take a Number to be helped or you will be waiting all day! They have seating inside so you won't stand will you wait. The day I was there the line went rather quickly. The staff was friendly and bilingual. They have several types of tags to chose from if you want to have one different from the norm. Plenty of parking where they are located. They are open daily from 830-530 and Saturday from 830-230 read more

I went h without an appointment and was seen in less than 30 minutes! They're pretty fast although having an appointment does speed up the process. This place is cash or debit card ONLY. I had a good experience so I will be returning here next year to renew my tag. read more

Customer service 0 Education 0 Common sense 0 Humanity 0 Bad reviews 100 .................. .................. read more

My nineteen year old daughter suffers from celiac disease and rheumatoid arthritis. Her specialist requested a handicapped for those days that are difficult. She went to get it at this tag agency and was helped by a lady named Barbara. The lady had the audacity to lecture my daughter and belittle her because she was getting a handicap at her age. I advise the supervisor of this agency to train her employees better and teach them some humanity, which they are obviously lacking. read more

Fast and Clean! I say fast cause although it was a Saturday at noon, they went through 25 people in less than 20min. Quick! I say clean cause it wasn't nasty inside like some tag agencies I visited earlier today. And the ladies here are nice and saved me $200 when I came in for a new tag as I apparently had an old tag I never assigned to a vehicle. So it got reassigned and off it went with extra cash in my pocket. read more

This place is unreal!!! If u r a friends of one of the ladies they call them ahead and no regards to the number they have. Then to top it off they start chatting about old times and friends in Cuba. I have been waiting one hour and hear them charting with customers they dont care!! Never come here again read more

The line moves fast, they go in order of who walks in, they are friendly, and they are thorough. What more can you expect from an auto tag place. read more

I'm not there for dinner I went in today @2 had my sticker by 2:15 like Christmas !!! Thanks Bird Auto Tag

Not the cheapest place to get your tag. But then again aren't all of these prices more or less the same? Their hours are pretty good. 5:30pm is a little later than what other places close, so if you are the mood to get everything done all in one day, this place give you the wiggle room to cut it close. Nice enough staff, too. read more

I showed up at 3:30, got my number and in 20 minutes, I was taken care of. All I needed was a 2017 sticker for my registration since it didn't come in the mail. $5 to get it but I was just pleased to be in and out of there quickly. read more

I give Bird Road Auto Tag 5 stars because of Arianna. I went to get my personalized tag transferred to my new vehicle and she helped me throughout. There was a snag in the system and she's patient enough to check the details as to why the transfer could not be done. She asked for the manager's help to sort things out and few minutes later, she was able to complete my request. She's very helpful, thorough, and gave me clear instructions and expectations. It was been a pleasure doing business with Arianna. read more

the service at this location is quite possibly the worst of any tag agency in miami. all the employees seem so miserable and are just zero help. after waiting an hour i was told to pay a toll violation next door (shady, they should do it there)...paid on my phone and then came back w/ confirmation number and required paper work...then she laughed and said i had to wait another 48 hours. if any industry needs to go automated it's def this one so we don't have to deal w/ horrible service. read more

Horrible parking, horribly packed and (although the ladys are very nice) they are not overall efficient. I had 2 situations in a year where I went to this tag agency and they either could not help me or made me go through a mission to get the problem fixed. Both times I went to another tag agency and they fixed my problem with no issues. Never going to this place again. read more

I had excellent service today! Went in for a title transfer and to register a car I had bought. I was missing one item, and they let me stand at the counter to make a phone call in order to get what I needed without losing my place in line. Yes, there was a line, but there's also lines at places like Starbucks or Target. Highly recommended. read more

So i called and the lady was of no help and after waiting about 30 minutes on the phone the manager picks up and hangs up but before hanging up she says in Spanish "yo no voy a contestarle" (Im not going to help pick up the phone) what service I wish I can do more but from someone that works in the customer service field that was the worst thing you can hear. I would wish you stay away I don't think that type of agency shouldn't be that way what can you expect. this happened at approximately 9:48am on the 27 of February 2015. read more