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    Birds Eye Flooring

    5.0 (2 reviews)
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    5 years ago

    Dana and his team with Birds Eye Flooring Co. Inc. did a great job refinishing my wood floors this past week 5-10-21 through 5-14-21.

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    7 years ago

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    Floor Coverings International West County

    Floor Coverings International West County

    (6 reviews)

    This company has been outstanding from start to finish! We were looking to put a runner on our…read morestairs and hoping we could get it done prior to Thanksgiving. This was about 2 1/2 weeks ago. The second I looked them up on Angi. Someone called me and the ball was rolling instantly. I communicated with Allison and she kept me up-to-date on everything and let me know when one of the guys was coming out. A fantastic, friendly and easy person to work with. Jeremy was the first one to come, and he was very personable and seemed genuine from the second he came in. He offered us different options, gave us some opinions, but ultimately left it up to us. When we asked about the chances of it being put in before Thanksgiving, he said he felt very good about it, could not promise anything, but would do his very best. The carpet was just installed today and it looks amazing. Chris is the one who came out to make sure everything was measured the way we wanted how much carpet vs floor would show. He did the installation. Promptly here at 10:00 am. He was beyond incredible. Not only did he once more walk us through everything before he started, but he fixed a small issue we have been having with our top step where there is a decent gap between the stair and the wood, We have not been able to fix it. He said he could take a look at it for us and he fixed it. Then on his own without any asking he went and re-glued some of our spindles that were just loose. When you would walk down the stairs, they would make a little rattling sound, but he fixed that for us on his own time. I would recommend them 100%. They were spot on, great communicators, very personable and did a fantastic job.

    Professional and efficient service. Carpet replacement in three rooms and steps. Looks good!read more

    Local Handyman - Old bathroom with basic builder finish

    Local Handyman

    (2 reviews)

    We contacted Local Handyman for a bid on a kitchen oven replacement to build the cabinet that the…read moreoven, microwave and warming drawer would fit in. The representative came out and reveiwed the project, everything was going well. She told us how the bid would be laid out in detail with the detail of the various options listed. When we got the bid it was a one line totla bid, no detail at all and the bid was 5 to 6 times more that what we were told that the job should cost. The representative called me several times afterwards to review the bid, but her phone wasn't working correctly and I couldn't make out what she was saying. I told her this and asked her to call me back on a different phone. Each time she continued to call on the same phone that was broken and I was not able to understand what she was saying. We found someone else to do the job and it was actually less than what we were told the cost should be. No where close to the bid that we received from STL Handman that was 7 times more than what we actually paid to have the job completed.

    Premium price charged ($2,200) for basic trim-capping instead of full replacement; door is…read moredifficult to lock. I hired Local Handyman-St. Louis (167 Lamp and Lantern Village, #129, Chesterfield, MO 63017) to replace the wood area surrounding my front door and sidelights, paying $2,200. My request was for a full removal and replacement of the wood surrounding the door with PVC. Instead, the company performed a surface-level "capping" service, nailing thin PVC pieces directly over the existing wood. The merchant later confirmed in writing that structural framing and jambs were entirely excluded from their work, despite charging a price point that represents a full system replacement in the St. Louis market. Furthermore, the workmanship left the front door weather-stripping misaligned and initially highly difficult to lock. While a technician returned once to adjust the weather-stripping, the door remains at times physically resistant and difficult to lock and unlock. Proceed with caution if you expect comprehensive structural replacement for premium pricing from this company.

    Empire Today

    Empire Today

    (76 reviews)

    I initially left a positive review for Empire Flooring before any work was done because the…read moresalesman, Tim, was friendly and professional. He asked for a review and I assumed that based on his level of service in sales, that would carry through the entire project. Unfortunately, that assumption was dead wrong. Tim mismeasured our flooring, and the installers did not have enough material to complete the job. They had to leave the project incomplete with our home in disarray while more flooring was ordered. They kept trying to make us wait until the end of the week. We did not want to wait while the house was in disarray. I guess to get us to stop talking, they said that the installers would be back on Wednesday. I took time off so I could be present during the install, only for them to call me 30 minutes before arrival to say they couldn't come until Saturday. The contractor also asked us to sign completion paperwork, but we refused to sign anything until the job was actually finished. While I felt bad knowing they couldn't get paid until paperwork was signed, that's between the contractor and Empire. It's not the customer's responsibility. The contractor should know not to ask people to sign papers for work that isn't finished. The contractor should also ask permission before they get too comfortable in a client's bathroom. None of them asked to sit on our toilets and handle their business. That is very unprofessional of them. We repeatedly tried to reach Tim the salesman to resolve the issue. When he finally returned our call, there was no sense of urgency, despite the inconvenience we were dealing with. What's most frustrating is the lack of accountability. Instead of owning the mistake and trying to make things right, Tim attempted to shift blame. This situation exists solely because of improper measuring and poor follow-up. I now understand why Empire has so many low ratings. I would not recommend them to anyone.

    After we decided on this company to put a new floor in our laundry room and kitchen; we realized…read morehow much of a scam this company really is! The young man came to do the floor in our laundry room. He worked by himself and started at 9:30 AM and worked until 8:30 PM. He was a nice young man, but he needed help. It was too much for him. He moved our utility wash basin to do the floor. When he put it back, it wasn't done right because when we turned the faucet on water poured all over the floor. We called empire the next day. They kept saying someone will get back to you. This went on for four days and now the fifth day, we still haven't heard from them. So it seems like we're going to have to pay a plumber to come in and repair what this young man did wrong. Because of this situation, we wanted to cancel the kitchen project. We had put down a deposit for both jobs. This company told us that the $1907 deposit will not be refunded in its entirety. They said that we will be refunded approx $527 of our money. My husband threatened to get a lawyer and and I threaten to write bad reviews on them if they did this. Later on that day, they made an exception. I want everyone to know what kind of company they are dealing with and what they think they are entitled to if you agree to have something done and then change your mind! You also should know that if something goes wrong they will not back you up! And then if you agree to have some work done and put a deposit down you will only get 1/4 of your money back. Beware of this company!!!!

    Birds Eye Flooring - flooring - Updated September 2026

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