I've been here a few times, and the staff is always welcome. And great suggestion when I'm asking questions; I've made a few purchases over the year, and every time, I'm happy with the quality of diamonds and jewelry. There's parking out front, and the jewelry selection is organized and neat. If you browse the website before coming in, you can show what items you were looking at, and they can show you in person. I also get the appraisal at the same time as the purchase. I've had my ring fixed, and the process is smooth. However, I did purchase it from this location in the past I ended up making two purchases and leaving my ring for repair. The picture is not the exact earring, but it is similar Service is consistently above par. If you are looking for jewelry this is the spot read more

Birmingham Jewelry - Jewelry Near Me - Sterling Heights, Michigan

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We went to Birmingham Jewelers first because of their location. After meeting with the owner, Gregory we decided to move forward with making a purchase. Since then we've brought in jewelry for repairs that were done quickly and flawlessly. Everyone there is very kind and helpful. Best of all my engagement ring is brilliant and beautiful never a week goes by when I don't receive at least one compliment. read more

Birmingham Jewelry - Engagement Ring from Birmingham Jeweler's. Designed and crafted by Gregory. - Jewelry Near Me - Sterling Heights, Michigan

We need to resize the wedding ring for my husband. The service is very fast, within the day. The person working here seems very knowledgeable about what he is doing. The cost is a bit higher than I expected on a resize down. We are happy about the result we got. read more

Lovely people ,very nice place and fine jewelry I would definitely prefer this place. I got my ring from there and I love it read more

Birmingham Jewelry - Jewelry Near Me - Sterling Heights, Michigan

My review is from 1999! I was shopping for a diamond ring. The owner and sales guy was an older middle eastern man. He genuinely offered engagement tips. I was considering one diamond, and he stated I should put 100 bucks down to hold it. I wasnt really interested in putting it on hold but he convinced me by saying it was 100 percent refundable if i changed my mind and didnt buy the ring. Within the next week or two, i kept looking and found a better deal. With that, i came back and asked for him to come down in price to match the value the other jeweler was offering or return my down payment. Needless to say, he refused to give me money back and i had the receipt. It took three occasions and i had to bring additional people with me to get my refund. Anyways, he was awesome on my first visit as a sales guy but when i asked for my 100 bucks back he was a jeckel and hyde and was absolutely terrible to deal with. For those wondering, I went to Kramers in Southfield and they were much better. read more

The staff at Birmingham jewelers made the process of selecting an engagement ring for my fiancé a simple and non-intimidating process. They were friendly, informative and felt more like an aid than a pressuring salesman. I appreciate their advice, professionalism and expertise and would highly recommend them. I shopped around at other jewelers before receiving the recommendation to explore their store and I couldn't be happier with the choice and the value. Their in-depth selection of engagement rings was the only way for my fiancée to finally find what she liked. We will be back for any of our jewelry needs! read more

Birmingham Jewelry - Jewelry Near Me - Sterling Heights, Michigan

Future Husband here thanks to Birmingham Jewelry! I was shopping around for a beautiful diamond for my now fiancée. I had already shopped around a diamond and band and had a really good deal thru a family and friends discount.... Or so I thought. I went to Birmingham Jewelry for my last stop and I should have started there. Reba and Greg treated me like family! The gave me an amazing deal for an exquisite diamond! My fiancée LOVES it. Its very highly graded and absolutely gorgeous! I will be returning to Birmingham Jewelry for all my future jewelry needs. Note from the future wife: I am beyond in love with my ring from Birmingham Jewelry and of course the guy who bought it Reba and Greg and my fiancé nailed it! I have had countless compliments on the cut and style of my ring! I Highly encourage everyone to stop in regardless of shopping for a ring or not, they have the most beautiful jewelry. read more

My friend had many good experiences with this jeweler in designing some pieces for her. So, when I had to get my Thumbie bracelet redesigned to be attached to a chain instead of a wire, I went to them. They did a fantastic job and I wear the bracelet everyday in memory of my son. I would go there again. read more

Honest, Trustworthy, Affordable and Eye Popping! Needless to say that Birmingham Jewelers is all of these things and more. They always go above and beyond and work tirelessly towards a perfect outcome. I had some jewerly cleaned, polished and had watch batteries replaced. What great work. I felt confidant about leaving my jewelry there to get appraised. Gregory and Reba both were honest about the quality and designs that would fit best. Purchased several items from them and what great prices and "A Grade" jewelry! Thank You for doing a Fantastic job and Thank You for doing what you do!!! read more

Decided to try this jewelry store based on all the many 5 star reviews. Needed my amazing engagement ring sized as it is top heavy and wouldn't stop twirling on my finger. Very happy with the workmanship and the customer service is incredible. Will definitely purchase from them in the future. read more

My favorite jewelry store. Always happy and satisfied. Best in class service! Highly recommend for all your jewelry needs. Gregory is the kindest and great Jeweler to work with. . . . read more

Birmingham Jewelry - Always happy and satisfied!! Beat in class service! - Jewelry Near Me - Sterling Heights, Michigan

!!!BEWARE!!! ILLEGAL, POORLY MADE JEWELRY WITH POOR COSTUMER SERVICE The owner designed my engagement ring and was less than accommodating and extremely rude when I wanted to make a few tweaks to the design. He was extremely difficult to communicate with as he was taking my tweaks as an insult. He was so difficult to communicate with, his daughter and wife had to step in assisting in explaining the small changes I wanted and "calm" him down. We made it known, we were willing to pay for the changes as well, and were not asking for anything for free. He was so difficult, we just dropped the topic of any modifications entirely. At the same time and giving him the benefit of the doubt, we had him make my wedding band. The end product was extremely poor quality. The prongs were never buffed and finished and were left in rough form. He cut corners and it looked awful. We had to have another jeweler fix it, even thought we paid for a finished product. On top of being extremely difficult to work with, Birmingham Jewelry completely ripped us off. After visiting a few reputable certified jewelers to have my rings fix, I found out that my rings are illegal because the owner did not to put a quality stamp and manufacturer stamp on the inside of either of my rings. The quality stamp is supposed to show the quality of the metal (14k, 12k, etc.) and the manufacturer stamp is which jeweler made it. Each jeweler is assigned their own stamp. There is a law in place that pieces of jewelry sold in the United States, must have both stamps. This law is in place to protect consumers and prevent jewelers from misrepresenting what they're selling by saying a piece of jewelry is one thing and it be another (smaller caret weight etc). A receipt holds no weight when it comes to jewelry. After receiving another appraisal from a certified appraiser, we learned the stones in my engagement ring were much, much smaller and worth much less than what was in Birmingham Jewelry's appraisal, receipt and what we were told we were purchasing. Birmingham Jewelry completely and intentionally misrepresented what we were paying good money for. To top it all off, my husband's tungsten carbine ring has completely tarnished, which is a sign of very cheap grade material and not jewelry quality. I strongly suggest, if you have previously purchased jewelry from here, you check and see if there is both quality stamp and manufacturer stamp on the inside of your jewelry. If not, you may have been sold something completely different than what you were told you were purchasing and have most likely been ripped off. All in all, if you have a special occasion in your life coming up, don't let these fakes ruin it by giving them your hard earned money and business. read more

I went to Birmingham Jewelry looking to find a rope chain and cross for my son and the owner Reba was soo helpful. She took the time to show me exactly what I was looking for and she was very patient and soo kind. They have such a beautiful selection of chains and crosses and just absolutely beautiful Jewelry. Everyone there is super helpful and just very friendly!!!. Ishan also helped me in picking the right length of chain for my son. I left there feeling very happy and satisfied with my purchase and the price I paid. Such great quality!!! They have gained a new customer for life. I will not go anywhere else but Birmingham Jewelry. I highly recommend them to anyone looking for any kind of jewelry. Such great service and professionalism!! You won't be sorry!! Elizabeth read more

I absolutely love the engagement ring my fiancé got me from here. I'm sure everyone feels this way about their own ring but it couldn't be anymore perfect. I was able to take it in to get resized twice and also went in for several cleanings. Each time I've gone in everything goes so smoothly and I couldn't ask for a better customer experience for such an important purchase. L read more

Birmingham Jewelry - Jewelry Near Me - Sterling Heights, Michigan

I had come to Birmingham Jewelry on at least six occasions, and brought others there too. I am sorry to say on my last two visits there, I was most disappointing. I had six bars of silver that I wanted to sell and was given a 1/3 offer of what I had gotten from 2 other jewelry stores on the same day. I sold them to the other place for more. The worst thing Birmingham Jewelry did was I purchased a ruby and gold necklace for my granddaughter's First Communion to have as an adult and the Owner offered to wrap the necklace and did a "switcheroo" to a necklace that was much cheaper that HE THOUGHT WAS MORE FOR A LITTLE GIRL !!!! Owner offered to "wrap it for me" as the First Communion was still months away.....only to find out when the child opened the gift, it was not what I had purchased; but what the Owner thought he knew better......Because it was months later, I did not go back, nor will I EVER go back there, as I heard from another individual that he changed out her diamonds in her ring for smaller ones. If you shop there, be very careful to know what you are buying and not let them "swap" your purchase for a cheaper one!!! read more

After nervously searching for a jeweler to make a sentimental wedding ring for me I landed on Birmingham jeweler. I had been gifted a band from my mother and a stone from my grandmother. I was nervous to trust anyone until stepping foot into this jeweler store. We were greeted promptly and kindly. This family really knows what they are doing and make you feel right at home. I was blown away when I got my ring back. We also got a custom band for my fiancé. Pricing was amazing and quality was top notch. Thank you Birmingham jeweler for your generosity and quality work. We will absolutely be return customers and I will be sending all my newly engaged friends in. They have one of the largest selections I have EVER seen. read more

Took me a long time to find a jeweler I felt comfortable and had trust in. Birmingham Jewelry is what I found. What a wonderful family to work with. Gregory's design for my diamond ring, that my husband bought for our 45 anniversary, is stunning. I love that Gregory and Reba listened to what I had in mind and worked to make me a one of a kind design. Integrity, pride in workmanship, and caring for your customer is what you find at Birmingham Jewelry. You leave feeling like family. read more

I wish I could recommend these people, but we were extremely disappointed with our experience with them. We went in originally looking at a ring, the owner (Greg) was very gracious and accommodating at first, then when we informed him that we were a member of the barter organization, Tradefirst, and that we had intended on paying through them, he completely turned on us. He became abrupt, impatient, and rude, and said there was no way he was going to work with us, In giving us a good deal on the ring. We would have to pay full price. When we told him we would think about it for a bit, he walked away and would not interact with us from that point forward. Naturally we did not make the purchase. This was our experience, hopefully he did not treat others as he did us. Nonetheless, you have been forewarned. You have been forewarned. read more

This was my first time visiting this jeweler. I was pleased with the service. The staff was professional, pleasant, and did a great job on my jewelry. read more

The staff here is amazing! Gregory went above and beyond to make sure we were satisfied. It's a family run business that makes its customers feel like family. Cannot recommend this place enough! read more

I have gone to my fair share of jewelers in the past and let me just say no one can top Birmingham Jewelry. From the impeccable service to beautiful pieces, they make you feel like family & make every experience enjoyable and worthwhile. I lost an earring that held special value and the owner graciously re-made and copied to perfection the missing/matching piece, and even used better quality pearls/diamonds than the original without me asking & at no additional charge. They are truly one of a kind & I will continue to shop & support them for all my jewelry needs! Thank YOU Birmingham Jewelry!!! read more

sold some 18k gold pieces. would not tell me the price per gram they were paying me. also weighed the gold in the back room and would not tell me the weight even when asked. don't be a victim, like I was. I know now that this is not fair practices. read more

Awesome staff. professional and elegant atmosphere. What i liked the most is all the jewelry is high quality and hand crafted. Not Zales nor Jared's style tin foil . So if you appreciate quality this place is a jackpot. Cons. Selection is over whelming till your directed to what you have in mind. read more

I went in to have a ring fitted that I had ordered online. Everyone was so friendly and helpful! They help me resize and even cleaned my ring free of charge. Can't wait to come back with my boyfriend to pick out an engagement ring and wedding rings in the future! read more

Awesome jewelry store, great selection. So many unique engagement rings, and the best part is the in-house custom design and repair services. It's a one stop Jewelry shop for any type of jewelry related needs. Thank you for being our trusted family jeweler for the past years and many years to come! read more

I have been to this place three times in the last week and each visit was wonderful. I was very picky in the sizing of my engagement ring that I had to come back so many to get it just the way I wanted but Gregory the jewelers did it right there for me while I waited because I mentioned how difficult it was for me to get there. Everyone who works here is so nice and friendly! My fiancé and I will definitely be coming back to get any other sort of jewelry we would want. read more

I'm very pleased with Birmingham Jewelry's service and ring collection. Their pieces are classier and more elegant than those I found at other jewelry stores. The service I recieved from Birmingham Jewelry made me feel very at ease with my engagement ring shopping experience. I know it can be stressful and oftentimes overwhelming, but I felt like I was very well informed and made my decision wisely based off of their great customer service. read more

They are simply the best in regards to the amazing jewelry selection and overall, showering their customers with true kindness. I have never met such nicer people who are willing to go out of their way just to please anyone who enters their doors. Ecstatic that we selected this astounding place! No disappointments when setting foot at this family owned business. I couldn't be any happier! read more

The selection is great. I have purchased some wonderful pieces from here and they do stand behind their work. I would definitely recommend Birmingham Jewelry!!! read more

This place is the best!!! My husband got my engagement ring here, it was beautiful, we got our wedding bands here as well, amazing quality, best customer service around. We have continued to use then as our jeweler for 4 years because of this great service and will never go anywhere else. If you want amazing, beautiful jewelry, and to be treated wonderfully, go here!!! Gregory does a phenomenal job!! :-) read more

This is the first and the last store I needed to go to to get an engagement ring. They have an amazing collection of rings as well as a fine variety of diamonds. Everyone who works there are great and provide excellent customer service. I am very pleased with their service and product! Also, their insurance plan is better, faster and cheaper than Jeweler's Mutual. :) read more

The collection at this Jeweler is amazing! The staff are very professional and very nice! They will work within your budget and help you out as much as they can! They have something for everyone! My husband and I were treated like family as soon as we entered the store. It was close to their closing time however not once did they rush us and stayed longer and works with us! I highly recommend this place and I will be returning for all my future purchases! read more

GREAT Job on Mr. and Mrs. Justin Near's wedding bands. The inscription is perfection!

Birmingham Jewelry has an exceptional selection of jewelry as well as fantastic customer service. In particular, I was most impressed with their extensive collection of engagement rings, and they have several designers to choose from. The staff is knowledgible, friendly and courteous. They went out of there way to make shopping there so easy and pleasant. I would highly recommend Birmingham Jewelry! read more

We have gone to this family owned business before, but todays visit was extra special. It is my 40th wedding anniversary. I wanted to do something with my wedding ring however I really didn't want to change it. He listened to me and came up with a stunning set of bands that are going to on it. We also took a very treasured ring that I literary wore the top off. It wasn't made the way I wanted in the first place, but I still enjoyed it everyday. They spent all the time I needed and after listening to me, all of a sudden I hear, "I know what is right" Oh was he right ! I am so excited, this ring is perfect. The one thing that really brought me to tears was a cross. Six years ago, I gave away a cross that was stunning to a very special person. I thought I could find something like it again. I was wrong until today. I really didn't want to spend anymore money, but he knew it was mine and he made it happen. Please even if you have to drive a bit farther, give your self a gift and go. Remember your ring you see everyday, your dress you only see for hours. read more