We have three rescued cats--one boy and two girls--and they are extremely shy, especially the…read moregirls. Their instinct is to run and hide whenever they hear someone at the door. We always worried about leaving them, not knowing if they would come out to eat. It made traveling very stressful. This was our second time with Selma (the first was a 5-day trial), and we left for 18 days. Honestly, we never imagined this would happen--our cats gradually came out to see her and even finished their food before she left. Our boy, Wally, even welcomed her at the door. Selma made the impossible possible. Thanks to her patience and deep understanding of cats, we now feel free to travel with peace of mind. We highly recommend Selma as a cat nanny. Your pets will be safe, happy, and well cared for. Jessie and Kevin

I've been dealing with Cat Nanny for several years. Marta and Anke always respond quickly to…read morerequests, and we can go away knowing our kitty is being cared for properly and lovingly, including meds and nail clipping when necessary. We trust them 100%. Anke always emails photos of our cat from each visit, which is really nice - my husband refers to these as "proof of life" photos :-) . If there is one thing I will miss when we move away, it's Cat Nanny.

My anxious 9mo rescue pup stayed here for a week. The staff were great communicators and…read moregraciously provided me with updates, honesty and feedback on how she was doing. They didn't give up on her when she struggled the first couple days and won her over in the end! I really appreciated their patience and efforts with my pup. Loved that they shuttled her to Squamish and the large area they have to play outside! So happy to have stumbled upon Ruff Stuff!

My dog Figs has been going to Ruff Stuff for a couple of years, and it's the only dog boarding he's…read moreexcited to be at! Figs is high energy and a bit rambunctious, and he has a great time running around in the big yard with other dogs like him. The staff are so kind and loving, and in a recent 8 night stay Figs was sick and they kept me up to date and made sure he was cared for as I couldn't get back from my trip in time to take him to the vet. Great facility, easy online booking, would recommend to any dog.

Saffron( my mini golden doodle ) and I feel truly blessed to have found the Rex Dog Hotel & Spa…read more The staff there are just wonderful. It's very clear how much they love our 4 legged friends. Saffron is always sooooo happy at Rex. She always trots right in with her tail wagging . Use both day care and boarding . I can enjoy my travels knowing my little girl is happy and well cared for. A truly exceptional experience for pup parents and their pups. Huge thanks to the entire team at Rex. With affection and wagging tails , Dawn and Saffron .

Wowie. Where to begin! We have been taking our dog here for years, and he loves the staff here just…read moreas much as day one. We have used both the daycare and boarding services with no issues at all, staff are very detail oriented, handle medication administration with such professionalism and our dog always comes back in great condition. Staff: The team here is responsive, responsible and always friendly. They have accommodated our many detailed requests in terms of medications, and feeding our dog. They are so patient as we are always experimenting with weird things like adding probiotics/different cooked food mixes, toppers etc. they label everything, and even return containers cleaned! Picture updates are provided (although I wish there were some videos because we are so curious what our doggo gets up to while we are away). Honestly we have never had a bad interaction with anyone on the team. Space: They do split dogs between larger sized breeds and smaller, and the space is absolutely gorgeous, clearly designed with dogs in mind. Take a tour and see for yourself! Dogs are not left alone overnight. There is staff at all times and this was a big draw for why we chose Rex for boarding. There is also outdoor space complete with water activities and things to play with- again another reason we chose Rex. it can be difficult to find a daycare that offers outdoor space in Vancouver! It is also worth mentioning my doggo has never been returned to us with any cleanliness issues. I will note if your dog doesnt like sleeping in an open group environment you might need to pay a bit more for a more private sleeping format. Pricing:Pricing has always been very transparent. You can look on the website and find it listed clearly. I think it's comparable to similar facilities. There are some surcharges for boarding at peak times (ie. $15/night for Christmas) but I think thats understandable. In addition there are fees for medication administration (5 bucks/day) and a deposit (that goes towards your booking) to reserve boarding over stat holidays, but these have always been clear upfront, and staff are responsive to emails/happy to provide quotes before booking so you know exactly what to expect. We don't find the pricing to be unreasonable or ever a surprise although we haven't jumped on the daycare club card discount they offer ($390 for 10 full days) just because it can be lot up of upfront cost for a total 10 dollar discount minimum. However, it's worth noting club cards have no expiry and are totally refundable and likely make sense for other people who maybe take their doggo more regularly than us. Honestly, we once bought a half day card and totally forgot we had it! We were reminded by diligent staff! Most importantly:When we bring our doggo he is always excited and just immediately runs to the staff who are there to greet him. We think he truly adores the staff and his furry friends at Rex. We honestly have no complaints! I'm sure each dog is different so we can only speak to our own experience, but Rex has been great for us so far. If you are considering this place I'd say you really have got nothing to lose checking them out!

Karen is a wonderful cat sitter! As first-timers who hadn't hired outside pet care before, we were…read morea little nervous about the whole process. Karen instantly put our minds at ease. She is professional and reliable, and she makes your little fur-baby feel like a superstar! We loved getting the daily photos, videos, and Instagrams on our kitty while we were away.

Karen is a fabulous dog walker! I totally trust my fur-baby Elvis with her. She is extremely…read morededicated and totally dependable. I can relax at work when she takes him for walks, she will send photos / text when they're done. I love the photos she sends me of my little man! And he is much better socialized and less anxious meeting other dogs as a result of his 'pack walks'. I am very happy to have Karen in our lives! Thank you Karen!

Not the best place to bring your furry friends. I worked…read morehere and there is way too many dogs taken in at one time, at times 20 dogs per staff member. Lots of dog fights and have since spoken 2 customers that said their dogs picked up very aggressive behaviour traits that they did not have before going.

I worked behind this facility for a couple of days and would never leave my dogs there…read more I have seen a sweet Husky with a black harness sit in a cage alone for most of the day. Another Husky (possibly same dog, couldn't see through the gate) was crying and howling constantly, obviously extremely stressed and was left outside alone in a kennel space for hours. They walk around with spray bottles and spray dogs for barking or to separate them when too excited in play. They are constantly yelling at the dogs to be quite. There are other facilities in the area that people could use that will be a better more balanced environment for your beloved pets. I used to train so am well aware of what is acceptable and the dogs here sound as stressed as dogs in a local shelter. It makes me very sad that their humans have no idea the stress their dogs endure in this facility. The people may be nice but not a good environment for your pets. I had to give a rating to post but I would give them 0 !! Interesting......minutes after I posted this the crying dog was removed from the yard....that means they know it was wrong to leave the poor dog like that just ignoring his cries. The dogs' well being not the priority here! What you don't know can't hurt you.....only your dog :(

Really pleased with Raise the Woof doggy daycare. Their online sign up, assessment and booking…read moresystem are user-friendly and keep everything organized. My dogs love it here! Nora is especially great, super caring and hands-on. There is an area for quiet dogs, active dogs and an adjacent outdoor space for their to get a bit of sunshine and to do their business. Overall it seems like a happy place for dogs and they are well looked after and cared for. I also like that my dogs come home smelling like themselves. When visiting other dog care facilities, the smell of urine and or bleach was overpowering. Glad to have found RTW.

Andrea and her staff have been so great working with my boy Archie. Archie came to Andrea's a month…read moreago needing some work on his interactions with other dogs. I can see a big change in him, he seems less reactive at the dog park and more chill when meeting other dogs now. Super happy I decided to send Archie to Raise the Woof, we are happy customers :)

I have boarded my Cavalier King Charles and my 2 cats on many occasions with Carey's Pet Care…read more My pets have always been well-cared for and have had lots of attention and companionship at Carey's. I have been very satisfied with their services and their reasonable rates. Stewart is a very kind and gentle care-giver who is very empathic with all his charges.

Sincere thanks to Stewart for taking such good care of Roxy. We were so happy to have found Carey…read morePet Care! The facility and the staff are top notch. And, the other animals who attend are friendly and playful. Burnaby's best kept secret, for dog care.

Love the videos and photos on Insta and Facebook to reassure us of our dog's well-being. Grateful…read morefor the staff's responsiveness to emails and our request for baths on the day of leaving the facility!

Our dog @VanCityChewy loves this daycare. You can see it when you watch him playing on the web…read morecams, or when you're walking him to the front door, and he starts getting really excited. The staff are all really friendly! He has stayed the night here before and came home happy. We've never had him come home smelling like urine or faeces like you read in reviews of other daycares. It seems like the staff here are always attentive to your furry friends needs, and are never just throwing them in a room full of other dogs.