Great service, friendly helpful staff and I love to shop locally when possible. Never had any problems with getting prescriptions refilled and we usually save money at Bitterroot Drug. Easy in and out. I highly recommend them. read more

Great Pharmacy. We switched from Walgreen Pharmacy in Hamilton. Friendly staff, efficient, and much cheaper prices with my same Medicare and Humana plan. Also I believe it is important for my family to support our local business community when all possible. read more

Nice friendly staff, knowledgeable pharmacists, compound services. They are also well informed on different programs that may help you if your insurance wont cover you. Offer walk in immunization. The store is nice and vintage, full of fun unique gift ideas and basic health supplements. Nice to shop at a pharmacy that isn't a cold super chain. Supporting local is easy here. read more

The staff member behind the pharmacy counter was rude. I have never been here before and after this will not return. First impressions are the most important. I wanted to shop local, guess I will be going back to the big name store, at least they act like they care. read more

This is a great business and they truly care deeply about their customers. For the last 25 years they checked and double checked everything. They provided amazing care and detail. In today's crazy world we are reminded that people not big box stores make the difference and improve people's health. Thank you for all that you do and all the attention you give! read more

Great, community-minded business! Great customer service! Friendly and knowledgeable staff!

We have been a customer at Bitterroot Drug for over 25 years. I really appreciate their customer service and helpful and wonderful pharmacists and staff. They go over and above taking care the people they serve. read more

Had painkiller prescription filled here for my boyfriend following orthopedic surgery (ACL) at nearby Marcus Daly Hospital. We had less than 4 hours to fill the prescription before boyfriend's last dose wore off. Meanwhile, I felt obligated to stay close to home and tend to his needs. Enter Bitterroot Drug. BD first failed when they couldn't locate workman's comp information attached to boyfriend's file, until he threatened to call the owner. At which point, the insurance information magically appeared. I was waited on by a teenage girl in the pharmacy. She asked for my ID and asked me to fill out some paperwork at the cluttered front desk. I also had to call my boyfriend for some personal information to complete the paperwork. I had to sign for script electronically on a device that was difficult to use, and teen girl began helping next person in line forcing me to vacate the front desk before I could put my things away-- at which point I might have noticed my ID was missing) It was not until I two days later that I realized my license was not in my wallet. I had not left the house on account of nursing boyfriend. Called BD. Told CSR that I did not have my license, that BD was last place it was used, and there was no possible other place it could be. Gave my phone number, and was never called back. Called again a few days later. Spoke with manager, Pete. I reasoned that the license could not be anywhere else- and it seemed ironic that my license should go missing into the same abyss as boyfriend's insurance information. Pete said it was a "stretch" that a lost ID and lost workman's comp paperwork could in anyway be connected, by reason that workman's comp is "extremely complicated." Security footage could have been utilized to determine responsibility either way, but instead, according to Pete, employees searched the store thoroughly. At no point did Pete apologize for our negative experience at the store, or thank us for feedback and promise to try to make improvements. He started yelling at and over me, at which point I hung up. read more

Bitterroot Drug has been in the small location for 110 years. Owners Pete and Jeni have a helpful, friendly staff. This place is the best of small town and modern business. The pharmacists are quick,efficient, and yet always have to time discuss your questions. This is one of my favorite gift stores - Jeni has nice handbags, jewelry, items for small kids, frames and kitchen items all nicely priced. And they will gift wrap them for you! And they will deliver your prescriptions! It just doesn't get much get better in the Bitterroot. read more

Absolutely wonderful service. Super friendly and accommodating.