They do not ever answer the phone and when they do they are condescending. The nurses for the dr…read morewill never call you back. Front office people gossip about others and patients in waiting room can hear them. Dr Coleman is great but he needs new staff that actually want to work

Never had a a follow-up with the doctor after treatments. Follow up visit was only with the NP…read more Office experience: always had to leave a message sometimes a couple times before I got a call back. Any questions went through a chain of office staff and information was lost along the way. Not at all a good experience for me.

Getting in here for a "sick visit" can be tough. They are booked so far in advance that it's hard…read moreto get in if you actually have something wrong. I also have the impression that the office staff are not fully competent. For example, scheduling a 12:15 ultrasound, but the entire office is closed between 12-12:30. Empty waiting room, not answering phones and a closed window. Why are you scheduling people at this time? (I waited over 30+ min in a totally empty/quiet room). When I tried to ask if I was at the wrong time once the glass window finally opened, the lady was quite rude. Over the years there's been several "misunderstandings" with the office people. But it's not like I'm going to go find a new Dr or anything, so we just deal with it.

At first, I thought Dr. Meyer was wonderful…read more She was out of town for my delivery. Which is fine, she's obviously entitled to a personal life. However, I did not know this until after I got to the hospital. When you're 37+ weeks along, it would have been nice to know in advance when your doctor isn't going to be around. But, there are bigger issues. Dr. Reining was the on call doc. Things were moving quickly. I got to the hospital around 4:45 am and delivered at 9 am. The baby's heart rate had a significant drop. My daughter was delivered by the hospitalist OB via forceps and an episiotomy. Dr. Reining came in after I delivered. Didn't say a word to me, and left. I was upset about this and wanted to discuss it with Dr. Meyer during my 6 week PP appointment. After all, when it's your first baby and: 1.) Your usual doctor isn't around 2.) The on call doc from her practice doesn't show up on time and there's an emergency. 3.) The hospitalist OB, although he was completely professional, delivers your baby using forceps. (Most younger docs would have used a vacuum.) It's a scary experience. I understand that OBs' can't be at the hospital all the time, nor do I expect them to be, but like I said, things were moving fast. I wanted to feel heard. Instead, she got defensive and snippy. I won't get into the details, but I felt patronized and dismissed when I brought it up. All I wanted was an apology and some understanding from her or Dr. Reining, but apparently that was unreasonable. I never expected to see Dr. Meyer in that light. Her personality went from hot to cold. But I lost all respect for her as a person and a doctor. For other reasons, like appointment providers being switched without my knowledge or consent, hour or more waits for the majority of appointments. I felt like a second rate patient at this practice. At one point during our conversation, Dr. Meyer told me, "If coming here troubles you, you can go to a different practice". That's exactly what I'll be doing. To anyone reading this...I would advise you to do the same. When it mattered, the doctors' and staff in this practice let me down in every way possible. I chose a practice of predominately younger women for a reason. Not the hospitalist OB who was older male doctor with antiquated techniques. I was looking forward to the wonderful experience everyone seems to have. Sadly, I got the opposite and was basically told to leave when I expressed my concerns.

I've been coming to this office a few years now and have never had any problems. I love how nice…read moreeveryone is the whole place is very clean and comfortable....not like your typical doctor's office. Originally I used to see Dr Monica but she is no longer there so now I've seen Dr Mary Orris a few times now and really like her as well. My husband and daughter come her as well. There is a Schnucks pharmacy in the lobby also for your convenience.

I went to Dr Scheperle 1 1/2 years. Actually I didnt see him. Even though you make appointments to…read moresee the doctor you will always see the nurse practitioner (but they don't tell you that when you make the appt). They never call you with test results or any follow ups. You have to call for them and they want you to make an appointment to get them - so they can get another co-pay. Then when you follow up they act like you are an inconvenience. Their only concern is getting a lot of people in and out of the office for more money. Point being you never see the doctor.

If you were looking for a foot and ankle specialist, look no further than Horizon Foot and Ankle on…read morethe side of Saint Mary's Hospital at 6400 Clayton Rd. The staff is efficient. The office made sure that everything was running on time, and it was apparent that the staff was super friendly, especially Camm. I was very pleased with the care I received from Dr. Button, who reviewed my x-rays and explained exactly what I needed to do to improve my pain issue. Looking forward to following up with this office in the future.

Dr Summers & Dr. Dunbar are both AMAZING physician's. There office staff has gone above and beyond…read moreevery time I have needed it. If you want a team that offers quality care, Sunners Healthcare

Dr. Summers is the worst of the worst. I was going to his office for low testosterone therapy but…read moreseeing another Dr. there. My original Dr. left the office so I decided to continue and meet with Summers for my next visit. When I met him, he called me a liar, said I was on steroids and said he wouldn't treat me with no further explanation. I had gotten multiple blood tests that had proved I was low and had been going to this office for an entire year. And here is the best part. His office had the audacity to charge me for the visit! I would avoid Dr. Summers at all costs. Guy has completely lost his mind and I am considering reporting him to the medical board. If I could leave zero stars I would.

The Rehabilitation Institute of St. Louis (TRISL) is the place to have your loved ones if they need…read morespecific kinds of rehabilitation.  The care and therapy my mom received here was nothing short of wonderful.  In no time she was up and around, getting back to a routine that was normal to her.  Showering, using the restroom, talking on her phone, etc., all independently.  Not only did mom receive awesome care and therapy, so did we as a family.  We were updated, and kept abreast of all progress.  Our questions were answered with care and compassion which gave us peace of mind.  This place was clean and the staff completely welcoming.  I highly recommend TRISL for anyone who is in need of rehabilitation for their loved one.  Thank you, TRISL for doing everything you did to get mom home and living independently again.

I was overwhelmed with the quality of care and dedication of staff in this organization…read more(Chesterfield location). The entire greatly exceeded any expectations that I might have had. Therapy equipment and staff were state of the art. The food was excellent. Responses were quick especially compared with the nursing home setting that I am in now. i would definitely recommend this facility.

Our NIGHTMARE started the first morning, my mom called me crying at 11:20am and said nobody got her…read moreout of bed yet, no meds, no breakfast. So of course i was so upset, ready to come up there and get her up myself. I called and talked to the front desk. Eventually, she did get out of bed maybe an hour later. When we inquired about the reason she was still in bed at 11:20am, we were told, We didn't know her preference."!We heard this statement many times during her stay. She was left in bed many times throughout her stay there and they always had the same excuse. Seemed aggravated we would even be concerned about it. There was not one week there wasn't an issue. From, CNA's being verbally abusive to CMT'and nurse's not giving her medication, nebulizer treatments and insulin, her not being checked on regularly during the night. Not receiving her dinner, to which we were told she received it and it came back untouched. No accountability at all, and i mean NONE. Every-time we would ask, Beth the director of nursing would say, "We have to educate staff." EVERY TIME. She was not given her textured altered (pureed) diet. I was so worried she would choke. They did not care AT ALL. Mauri, the day nurse supervisor never had a moment to address anything and always called my mom by a wrong name. She was mean to our mom, even other CNA's told me she (Mauri) "couldn't care less about your mom." So many incidents. She had scratch marks on her one time, and again we got"we will educate the staff." One time she hit her head on the headboard of the bed because a CNA threw her legs into the bed and no one let us know nor seemed to care. They seemed more aggravated that we were upset about it. We eventually installed cameras in her room, and that did help. We still had incidents though, and not minor ones. She had a CNA yell and pointed in her face, and yelled at her and told her to "eat your food and drink your drink" then walked out with my mom crying help me help me, again, we heard, "we will educate the staff." And also, the director of nursing, Beth went in further to tell us "she was not working with your mom that day, just helping out passing out trays and didn't know her". What!?'! So that makes it ok? The executive director, Michael, tried, i will have to say. I am sure i was a thorn in his side because I was in his office at least once or twice a week. He tried to rectify the problem.He would listen and generally seemed concerned. The problem was his directors didn't help him solve anything. The social worker had an attitude most of the time and was terrible at follow through. By the time my mom received her communication cards, she could no longer use them. I felt like i was always needing to fight just for adequate care for our mom. My mom had some fantastic staff, particularly, Dana, a nurse who worked in the rehab section but subbed on the nursing floor, was exceptionally great, and Lucy one of the overnight CNA's was good and my mom liked her. She had others that were good also, Victoria was another great CNA. It was my mom's home. She passed on June 13th, 2025. I did a lot of the CNA work (not just during her last days but the whole time she lived there)., when hospice came in, it did help, although when they were not there, I did the CNA's job most of the time. I needed to, otherwise she wouldn't have had the care. I rotated her, wiped her bottom, changed her, fed her, all things the CNA's are paid to do, but i needed her last days to be good. There were times i would go try to find someone to help me change her or rotate her, but to no avail, so i did it myself. The whole experience was horrendous. They were always saying to us they needed to educate staff, so hospice said they would be happy to inservice staff about ALS. They never took hospice up on that offer nor would they listen to the family when we tried to explain her needs. We appreciated the executive director coming to her room on what would be her last day, and ask how things were going and made sure we had snacks and drinks. But no one and i mean no one from administration ever offered their condolences, through any means, email, card, text, etc. No one. My mom paid $350 a day (private pay) to live there. Not one person from administration ever has contacted our family and said sorry for your loss. What does that say? Their were CNA's that offered their condolences and one nurse actually came to the wake. She became like family to us and we were so appreciative of her care for my mom and that she took the time to come to her wake. We didn't expect administration to come to anything, but we did expect at least a quick email"sorry for your loss." Please please don't make the same mistake our family did. Really reconsider if you want to place your loved one in this facility. You will have some good days but mostly horrible days that you will worry constantly if your loved one is safe or not. -The Kuhlengel Family

A very warm and caring staff who provides excellent care for your loved one. They understand your…read moreconcerns and the communication is open both when you are there and by phone. You are always greeted with a smile and hello from the staff. Our family is very happy to have found such wonderful care with Mount Carmel - Mary D's family

Kristina Freund, DO Family Medicine…read more I was looking for a family medicine doctor for my family and found her in my already frequented obgyn office. Since I'm familiar with the care , I decided to reach out. Scheduling was real quick for a new patient appointment, I'm not sure if it was a cancellation but I took it quickly and happily. Upon meeting her she was very friendly, approachable and professional. Introduced herself and gave me a genuine smile . I knew from first impression I liked her. She gave me her credentials and preceded to ask me questions as well. We interacted comfortably . She gave great feedback, listened intently and studied my history. I did not feel rushed at all, she took the time to converse . Labwork is done in house so that is definitely a plus. One stop shop. Staff was friendly and professional, building was clean, and parking was ample. Kudos to this office as a whole. Great teamwork!

Dr Freud is a new doctor for me. I was very pleased with her services. Excellent bedside manner…read more Very caring and a great listener. So glad I chose to go to her.