We Had always seen the nurse practitioner at this office. I got lucky and got to see the real…read moredoctor,he's amazing! Took the time to really talk to me and really check me out and find out what was going on with me very kind and funny. Thanks Dr. P!

I went in for a routine check-up yesterday. It was my first visit to their office as I recently…read morerelocated to the Saint Louis area. It was easy to set up an appointment and their location is convenient. I had only a 5-10 minute wait after I arrived. My doctor was professional, friendly, authoritative. She asked another doctor to come in for a second opinion and he was great too. Both put me at ease and made me feel good. I look forward to having them as doctors for a long time.

Very sweet and quiet but very knowledgable and takes very good care of his patients. I am…read morefortunate to work for him.

been at this facility for over 35 plus years. the best care ever if your looking for the best care…read moreI suggest you visit this facility Doctor P is the best he really takes good care of me and he is patient , compassionate and a great listener, not a doctor of giving out medication without a great need for it , once you walk into the building you will feel the love and the on site pharmacy so professional and knowledgeable and friendly, it means a lot to me when I walk into the building and everyone knows my name. I would be totally lost without my care team this office and staff like family to me.

I was accused of being non compliant with my stimulant medication by my provider (Nicole Carr). She…read moreprescribed me a stimulant medication and was drug testing me for amphetamine monthly. The only problem is I was not prescribed an amphetamine. She suddenly discontinued my medication and put it in my medical records I was non-compliant. I was then treated like a drug addict and criminal by a member of the front desk staff when I called to follow up. All Nicole had to do was google if Ritalin is an amphetamine. She had multiple opportunities to speak with me about my negative drug tests but chose to try and catch me in a "lie". At best this is human error, at worst this is plain negligence. If Nicole wasn't comfortable or familiar with prescribing ADHD medication, she shouldn't have taken me on a patient as I told her getting my ADHD treated was my main concern. I wasted a year of my life trying to get adequate treatment from Nicole Carr and she failed me. I now see Katie Padberg at Sunny Day Psychiatry who has been compassionate and never once made me feel like I was a druggie or "medication seeking" Stay away from Nicole Carr if you go here.

Dr. Summers is an honest and good doctor who will get you on a path to better health. He listens,…read morehe's very knowledgeable, and he's compassionate. His staff are wonderful and there's never a long wait. I can recommend him enough, he's a wonderful doctor.

I had a horrible experience as a new patient for primary care with Dr. Summers last summer (2025)…read more As others have said he was completely dismissive of my actual concerns and instead pushed some sort of agenda around his pre-conceived ideas around my mental and sexual health. His bedside manner was combative and stressful. He definitely has that physician God complex thing going and did not allow me to be an actual participant in an interactive discussion on my health. His chart notes were, well, odd. 90% of it was a drawn out depression survey and a discussion on the small talk I made about my work. He also never called me to discuss the results of my bloodwork like his staff said he would. One and done with Dr. Summers, I have since transferred.

This is the 3rd time (in 3 years) I had to pick a different Primary Care doctor because the…read moreprevious ones left this facility. Now, there is no one can prescribe my daily Thyroid medications. Last time I saw my doctor was in May 2023. Then he left the facility and I immediately made an appointment with a new doctor. The closest option was March 2024, so I picked that date. Now, I ran out my daily meds already, and they refuse to prescribe them before seeing a new doctor. I have to take my Thyroid meds every day and they supposed to prescribe it until my annual check up. They do no care about patient care. I do not recommend this place.

The Lab technician I saw today was not friendly, and announced my name incorrectly so I didn't…read morerealize she was calling me. I asked for confirmation and she only repeated my first name, which still did not sound correct. Upon being taken back to get my labs done she asked which arm I preferred. I wasn't sure and took about 5 seconds or less to think and she told me to "hurry up and pick one - there are people waiting to get their labs done in the waiting room". I was taken aback and so surprised by the rudeness I could only stare back and was barely able to get out "the right arm". She was wearing a mask and it was hard to understand her without seeing her face, but I could tell she never smiled with her eyes. The taking of the labs which is usually no big deal was replaced by a very painful experience. I've never hurt that badly before when taking labs. My arm is very sore and bruised. The first letter of my last name on the vial was covered up, so when trying to confirm it was correct I had to confirm but pointed out that part of my name was covered up and unreadable. I left feeling disappointed and saddened that someone would treat a patient this way. It may seem like a small thing, but for whatever reason it made me feel bad and makes me not want to return for fear of having the same person with the same experience.

My first appointment with Dr. Boutwell today could not have been a better experience. Let me first…read morestart by saying the office staff was actually friendly, courteous and on time! That is pretty rare to experience at a doctor appointment. I think they even started my appointment 5 minutes before it was scheduled, so there was zero waiting time. Dr. Boutwell genuinely wants to get to know her patients, and even asked about my hobbies and general life, because she said she "likes to tie things together." I can say without a doubt no doctor has ever inquired about my general life ever before. She was very thorough in her questions, and offered explanations for every question I asked. She was very knowledgable and even threw out a few jokes - I have 100 bug bites currently after a recent trip, and she said "Apply this cream twice a day, and when you get to the 100th bite the first time, you'll probably be ready for round two." I don't know, I really appreciated that she seemed like a real person instead of someone just trying to get me out the door. I should also say, she spent 45 minutes talking with me. My previous doctor took about 7-10 minutes after I had waited over 35 minutes on average to see him.

Dr. Boutwell is a fantastic Dr. I have suffered with nerve pain for over 2 years and Dr. Boutwell…read morealways works with me to find the best program that fits my needs. Not only through prescriptions but also through diet suggestions. Dr. Boutwell always stays up to date on all the latest research. The staff is friendly and Dr. Boutwell always listens to all my concerns. I highly recommend Dr. Boutwell.

Dr. Norfleet has been my internist for many years. She knows her medicine, she knows symptoms, she…read morehas sent me to the ER (when I had double pneumonia and sepsis), she has visited me in the hospital, and she encourages me with positive words. Dr. Norfleet's nurse, Christie, is delightful, and does the weight, bp, temp . . . all those things that must be monitored and regulated. Yet, Dr. Norfleet is a personable and non-judgmental physician who is very encouraging related to lifestyle management and upkeeping good health. And she's funny and approachable, too. I am diligent about keeping her abreast of news or changes with my specialists. Everybody's gotta be onboard. I know people who are very fragmented with their physicians. Every doctor has their own little slot, and there's no sharing. Because the sharing must come from the patient. And these folks have suffered medically and physically for non-full disclosure. Not a good approach. Dr. Norfleet practices at the Central Medical Group (14th floor) in the Barnes-Jewish Hospital Center for Advanced Medicine at Kingshighway Boulevard and Forest Park Parkway.

No I would not recommend this physician. The office staff provides very poor follow-up status…read moreconcerning referrals for specialists and any procedures requiring a referral. Everything is done by computer if you sign up for my chart.org and messages are not answered. If you need to see the doctor it will take a YEAR TO GET AN APPT. You are shuffled off to the P.A. who is also non-responsive. I gave up trying to get a referral....after 8 days of phone calls etc. SIMPLY HORRIBLE.

Booked an appointment back in January for June 26. Cannot reschedule appointment because she booked…read moreuntil Jan 2027. Haven't heard from staff at all

Finding a new primary care doc is always stressful, but I am glad I did my research and came across…read morethis one. Basically the only way to *choose* a doctor is based off their credentials and background. I wish there were a consistent review platform for healthcare providers. I found Dr. Leigh Ball's page and realized she was also a sleep specialist, which worked well for me since I was having some issues with insomnia. I am so happy with Dr. Ball. She takes time to listen, asks great questions and is understanding. She involves my partner when he comes to appointments with me but always sleeps the focus on me. She was also willing to do virtual apts. She is responsive via MyChart. Great experience with her. The office itself is in the CAM. Pretty basic, staff is nice, straight to the point. I've never had to wait more than like 30 mins tops to be seen. They can also do some blood work right there which is nice. Oh, and the views of the city from the CAM are a nice little perk.

I continue to see Dr. Norfleet twice a year. She monitors my situation well, is incredibly upbeat…read moreand helpful. I saw her yesterday, and she gave me some tips about my next colonoscopy, which will be next year (oh YIPPEE . . . let's put that on the calendar right-about now). We didn't take a blood draw (hello thankful). All systems are go! And I got a flu shot.

My pcp closed down her office when Covid-19 showed up, but luckily I was able to find a great pcp,…read morethat just happened to move into her old office. Dr. Myles is very thorough and actually listens to what you have to say to him. He has a very friendly staff that are very sweet.

From the owner: Internal Medicine and Infectious Diseases PrEP…read moreTravel Medicine Vaccines/Immunizations (limited)