Noah was super kind and helped me out with a problem I had with my lenses . I was in and out in…read moreless than 15 minutes. Happy to find a place nearby will come again!

Buyer beware. I wish I had looked at some of these reviews before I bought my two prescription…read moredesigner glasses that are useless. I've been trying to work with the store to replace them. The lens quality of one of them is so bad that it is blurry, and you can't see through the lens. The other glasses were uncomfortable to wear as well. When I went to my ophthalmologist, finally, it was determined that BOTH pair of glasses had the wrong prescription! I had been trying to work with the store from the beginning and they kept just cleaning the lens and adjusting the fit and then the 30 day return period expired and they said that there was nothing they could do! The only reason it expired is because I kept trying to work with them. Absolutely no one would ever return my calls, I would call customercare make a complaint and they would assure me that managers would call me back to no avail. No one ever called me or addressed this situation. Even when I went in in person and showed them a note from my ophthalmologist saying that the prescription in both classes was wrong. No one has contacted me! I have had to write corporate the CEO and General counsel to see if I can get any resolution. This was close to $600 worth of glasses with me having a $300 out-of-pocket. At first, I was simply asking for them to remake the glasses; now I am just asking for my share of my money back so I could go somewhere reputable and get glasses that actually have my correct prescription and that I can see out of! I have not been able to use these glasses. They are totally useless. One you cannot see through because of the blurry haze due to the inferior lens quality (and wrong prescription) from the in-house lenses that were from Lenscrafters and the other is simply giving me a headache because it is not the right prescription. I seem to have to squint even with those glasses on. Dollar store glasses are definitely better! Do not shop here! (Noah is very nice but the quality of their product is horrible and Lenscrafters does not standby their products and has no customer service) Maria the manager at the store kept promising me that the regional manager Amanda would call and neither of them ever called me -EVER- despite numerous efforts! Horrible, horrible quality products; horrible, horrible customer service. Find another place! Only gave one star because Noah is so nice... unfortunately he has no control over his bosses or his company. I'd give zero stars if I could.

I love this LensCrafters I've even referred friends. The Drs I have seen are amazing, they take my…read moreinsurance and have a good selection. When I come for an appointment it's pretty much on time no extra waiting around for the Dr. The part that seems to take too long is checking out with the new glasses. I'm not sure if it's the system but that's the only reason for the -1 star. If there are people in front of you plan 15 minutes each. They either need more employees or a better system. I would think they know how many people are booked with appointments and allow for the walk ins and people picking up their glasses. How about a separate line for people just picking up? I had to wait 10 minutes behind some guy who either didn't have insurance or didn't know his insurance simply to pick up glasses that were already paid for. And everyone is nice, very friendly staff. I'm not a mall person so I almost did not go here because it does take extra time getting in and out of the mall. And of course the extra shopping along the way lol

When I went in, Sandy was extremely pushy -- very high-pressure sales vibe that made the experience…read moreuncomfortable. They even had the optician out on the floor trying to sell glasses, even though there were sales associates available. I wanted the optician to check my lenses because I wasn't seeing clearly, but instead she was tied up selling frames. Kind of felt like the priorities were backwards. When I finally came back to have my prescription checked, they made it seem like the change was so minor that it couldn't possibly be the issue -- basically brushed me off. I wasn't looking to argue, I just wanted someone to actually take the concern seriously. After spending that much money, the lack of follow-up care was really disappointing.

I needed a pair of glasses for distance and was happy with the nice range of frames to choose from…read more Alana was extremely helpful--she assisted me in narrowing down styles, suggested frames that suited me, and let me know about the 20% discount when purchasing two pairs. I decided to order a pair of prescription sunglasses. I hadn't thought I needed them before, but I recently started having trouble seeing signs from far away, so this felt like the perfect solution. I brought in my prescription, and Alana took care of everything seamlessly. My glasses should arrive in the mail within two weeks, and I can't wait to see clearly again!

I recently purchased a new pair of glasses since my prescription changed. I thought I could replace…read morethe lens in my old pair that I got from here but was told that they don't do that. I thought it was strange until someone told us that they don't want you to be without your glasses while you're waiting for the new ones. Now that makes perfect sense. They do offer a discount on your new frames. I had to keep coming back to get my new frames adjusted (three times). Initially they felt fine, but a couple of hours later, they were either poking into my head behind my ear or sliding down my nose. I guess the third time was the charm because they seem to be fine now. Knock on wood, lol. They're really good about making sure that you're happy with your glasses and that they fit fine. The only negative I would say (which has nothing to do with their service) is finding a parking spot since the parking lot behind them is under construction. We try to get here when they first open so that we can just park out front.

I couldn't be happier with my experience. Not only did they have a great selection and prices but…read moreCarlos was amazing. He helped me pick the right frames and then very professionally went through every option (eg coatings, tinting, etc). I didn't have any regrets about should I've asked about this or that, he covered everything and I got exactly what I needed. Kudos

Great doctor! Friendly staff. We arrived earlier 25 minutes because for the first time and…read moreimmediately accepted. The doctor explained everything clearly, wrote out a prescription for glasses for our daughter. everything is very fast. then the guy helped us pick up the lenses for glasses. it took less than an hour. We were very pleased with the service and professionalism of the doctor.

I am a first time patient. Everyone was so welcoming and helpful. They are a friendly bunch and…read moregave me some samples of contacts to use while I wait for mine, would recommend!

I had a wonderful experience with Dr. Fleischer and the entire team at Pearle Vision. I needed a…read morefield vision test for medical reasons and they fit me in immediately. Dr. Fleischer did an extensive eye exam where he thoroughly explained every step of the exam and the results. He caught an issue I didn't even know I had, one I will need to get treated for. I'm so thankful he found it! They were incredibly helpful with getting me the prescription glasses I need. Each and every person in the office was so kind, helpful and patient. I highly recommend them! Thank you Dr. Fleischer!

Employees kind, friendly, patient, and incredibly knowledgeable! Thank you Meesha, , Boris, Dr…read more Miller Patricia, , and all other techs and personnel. Great selection of frames and reasonably priced.

I have been coming to this Visionworks location since 2022 for all my eye exams. Dr. Butchey and…read moreher team are excellent. They go above and beyond in providing the best quality care to their patients. A week ago I had LASIK done on both of my eyes; going to see Dr. Butchey for the pre-op and post-op visits really put me at ease with the entire process. After my post-op visit, I only realized that I made a mistake with my scheduled appointment day until I saw the texts that my appointment day/time was updated. I showed up a day too early yet Dr. Butchey and her assistant were still kind enough to see me anyway. They really are the best!

They say you don't appreciate breathing until you have congestion and a runny nose. 20/20 vision is…read moreoften taken for granted until your glasses break and you have to dig for your back up pairs. I saw myself in such a situation and luckily the fine folks at Walmart Vision Center were available for repair when other places had already closed for the day. I was helped by Bonnie and Jennifer who gave me wonderful customer service. They were patient, welcoming, knowledgeable and friendly. While I was there I saw some frames I liked that were practically identical to the pair I own but at a fraction of the price. Needless to say I'll be back sooner than later with my prescription and look forward to leaving a review on that service as well. Tip: they close at 6pm so always call ahead of time and plan on 15-30mins as a rule of thumb.

I came looking for the vintage frame of the Ray-Ban Wayferer lenses but found that they replaced…read morethe model last year with a smoother finishing. Apparently, I was told I could still get the ones I wanted on their website so I totally appreciated the tip. I ended up trying on a few different lenses to see which ones suited my face. I appreciate the lighting and ample mirrors available to really scope out all sides of your profile. Getting a new pair of lentes is always a tedious task but with this convenient location, I was able to calmly try on all the contenders I love their variety of the Miu Miu section with all those bright and studded frames. There seems to be an influx of rounded lenses as demonstrated but you'll still find sturdy square shaped glasses throughout their display. Pro Tip: come with your hair done and makeup applied. If not, the glasses end up looking ehhh.

Maria and Alex were both very helpful and kind. They greeted me with warm smiles while giving me…read moretheir professional opinion as I tried on different pairs of Maui Jim's sunglasses. Great service with a smile!