Yesterday I self-scanned probably $700 worth of merchandise. I had exactly 4 items left in my cart…read morewhen the scanner went down. The woman came over and said I needed to use a different register. I asked her if I needed to re-scan everything I had already scanned. She said yes. I walked out. Today I drove almost 2 hours (4 hours round trip) to go to Costco to get the same items I was planning on buying yesterday. About a month ago I got there at exactly 8 AM to shop (not $700 that time). As I was leaving the guy ahead of me at the check-out probably did have $700 worth of merchandise. The woman at the door seemed to be checking EVERY item in his cart against his register slip. I went around and headed for the door. She yelled at me that I needed to stop and have my cart checked. A second employee also yelled the same thing. I turned and told them both that I wasn't an employee of theirs and that if they didn't trust me then they needed to hire more people on the registers. Absolutely the worst shopping experiences of my 77 years. I can only hope Costco opens a store closer to home.

Tires service is slow and torturous. Seems like there are technicians here but, wow! At least I…read morecan shop...

I've shopped at Aldi for years, both in Florida and Tennessee, so I know what to expect from this…read morechain. My wife and I recently moved to the Roanoke area, and we were disappointed by the state of this particular location. In our experience, Aldi stores are clean, well-organized, well stocked, and staffed by helpful, friendly people. This location falls short on every count. The floors were dirty, with coolers leaking onto them. We saw rotting produce and grimy shelves. Restocking also seems to be a persistent problem; the items we've come to rely on from Aldi are consistently missing like our sourdough loafs, Keifer, and Coconut Water. We know this isn't typical of Aldi as a company; we've visited dozens of locations across two states and never had this experience elsewhere. This store clearly needs new management, and we hope corporate takes notice, because we don't believe they'd want this representing their brand. We're loyal Aldi shoppers, but until this location improves, we'll be buying our groceries elsewhere in Roanoke.

This is the second cardboard container of Nature's Nectar Orange Peach Mango Juice that I have…read morepurchased at the Aldi in Roanoke Va. Within days, the juice begins to ferment. It's interesting that the container expands as the juice ferments to the point where it is very tight and bulging until the cap is removed. I won't be buying anymore orange peach mango juice. Otherwise I like shopping at Aldi.

I stopped in here really quick to grab something and I had the nicest cashier. I didn't catch his…read morename but he was bald with a long beard. Tattoos. Just a kind man that lifted my spirits

I'm a senior living in Roanoke. My grandson and I were in this Williamson Rd store today shopping…read moretoday. There was a young female cashier near the front, and then I noticed that by the time we were at the register, a thin white male was there eyeing my grandson who'd just paid for his purchase before me. So I asked him if he needed to speak to the cashier before she assisted me. The guy slid his eyes towards my grandson again then shook his head. The devil couldn't even pretend that he hadn't shown up to racially profile my grandson. And I made it known that I knew exactly what he was doing. My grandson was aware of it as well. I've noticed that every time I'm in that store, all of a sudden there's a white male employee passing by. They must have cameras in the back, and as soon as a Black person walks in they're on high alert. If this happens again, I'm writing the corporate office. So Roses employees, you better be sneakier the next time or I will definitely be calling your racist tail out! And Black people, just be aware that they're assuming the worst about you even though your salary may be twice as high as theirs. They may be renters while you own your home . Your credit score may be much higher than theirs. That's if they even have credit! But that's racist America. Always has been. Always will be.

Every step from booking the appointment through finalizing our business together was met with…read morekindness, professionalism and comfort. This is absolutely the best person to reach out to for your precious metal and/or coin transactions. I'll be back.

Excellent experience at Precious Metals-Highly Recommend! If…read moreyou're looking for honest service, knowledgeable, staff, and quality pieces. I highly recommend visiting precious metals. You can reach out to them at 540-9 04-7158. It's definitely worth the trip!

They made an adorable birthday banner for my daughters birthday, exactly what I wanted. Thanks!read more

I used this place to order a professional stamp and embosser. I gave them a call and did the…read moreentire order over the phone. Just from talking to the people it appears to be a mom and pop type shop (not sure if it is though) because they were very friendly and helped me out. I had to have a special stamp made for NY State. They were very helpful, in terms of making up templates and sending over a test stamp for me to review. We did this all over the fax machine. Due to going back and forth with how the stamp looked the process took about two days to iron out, but no problems. After I made my selections, they mailed the stamps and embosser straight to my house. No need to ever step in the store. All in all a good place to get your professional items from. I bet if I went to the store, this would be a four star review.

I needed to get my frames adjusted during COVID quarantine, so I called ahead to make sure that…read morethey were open and were able to adjust frames. Kylie, the manager, said they do adjustments from 9-5 Monday through Saturdays, but we would have to wear masks which was fine. They do not charge for adjustments. We arrived at around 4PM and had to call the phone number on the door because the door was locked. Kylie answered and she was able to help us. She put on gloves, took our temperatures, and let us inside. Then she asked me what was the issue with my glasses and did a quick check of how my glasses were sitting on my ears. She adjusted them and gave them back to me to wear and reassured me to take my take because she understood that typically you'd have to wear your glasses for 5 minutes to actually see if it fit. We went back and forth a bit before my glasses were comfortable. Kylie is so attentive and caring! She is so sweet and her customer service is wonderful. I highly recommend getting glasses or any adjustments here if you can.

This shop is inside the Walmart store in the Valley View Mall area. There seems to be an…read moreoptometrist office listed at the same address as this shop, but it seems like the Vision Center is a separate business somehow. The selection on glass, sunglasses, and accessories is decent, and they carry brands that I haven't seen at many other shops, such as Shaq's. There are sunglasses and accessories on clearance or discount, and staff are available to assist you. I wouldn't mind coming here for my next frame!

I just bought some stuff online for the holiday sale season and thought I'd stop in to pick up an…read moreitem in person. Maybe look around to see if there was any other deal to be had. How bad could it be? The answer is pretty dire. The parking lot was a nightmare, as this store is at the end of a row of stores with pedestrians aimlessly milling at their own pace through the single road to get there. Walking into the store, it was cavernous but really rather empty. Some of the carpet was messy, particularly remarkable when you consider the horde of Roombas and other similar devices that are in stock here; apparently they don't have one of their own. I had a few theoretical tech needs but couldn't find anything to meet them in stock. But whatever, I went to pick up the one thing I'd already bought. I opened my pickup email, and clicked a link. It told me to go to the checkout line. The checkout line was painfully slow, with a few people talking endlessly, in part about the store's rewards program and in part about other needlessly complex minutiae of their transaction. When the line in front of me didn't move for ten minutes and the other one did, I hopped over, but a *store employee* cut in front of me in order to use his employee discount to buy a bag of chips. Slowly. While chatting it up. Only after that did I actually get any service, at which point I was told that the line for pickup was a customer service desk elsewhere that wasn't immediately obvious. And only after another wait did I finally receive the singular item I came for and get the hell out of there. If this experience was supposed to compete with online shopping, this industry won't be around much longer.

It is impossible to contact the Best Buy in Roanoke, Va. I have been trying several times each day…read morefor the past 5 days to check on a work order. I can only contact a call center in a foreign country who provide no help or information at all. The only way to contact the store is to travel to the store during working hours to speak with a person. Preventing any contact is a terrible way of operating a business.