This is a must place prior decide to invest paying full retail price…read more The staff here is very helpful, & they treat you like a family, they also very aware with the products they sell, & they are very informative. The representative Nick is very helpful and gave us a very polite & great overall exp. Will definently recommend this place. thank you!

I found this place on mine when I was looking to redo our offices at work. Chris was an amazing…read moresales rep. they have a large selection from you and used furniture, including desk, hutches, filing cabinet, artwork, couches, and nice chairs. I got such an excellent deal as I bought to Office furniture, including desk in hutches, which was such a great deal that I went back in about another one. I recommend anybody to go here.

I had a really good experience here! Diego was the employee who assisted us and he was super…read morefriendly and not pushy. I didn't get the "sales-pitch" from him, which is the reason why we decided to buy most of our office furniture through them. Service was prompt, delivery was scheduled a few days out and we had no issues with quality. Highly recommend as they have a lot of items and variety.

Ordered a custom cubicle office door and waited almost 2 months for it to come in. Once it was…read morefinally delivered and installed the door was the wrong size with a 4 1/2 inch gap. I've emailed the two sales representatives twice with no response. Door was not cheap and now it doesn't even serve the purpose for which it was installed. 2 star review due to cost of door was high, long lead time, poor communication, and improper door fit. Door quality is nice if it actually fit the space it was intended for.

Amazing Customerservice from Kat. One bother me on all my expectations. A bunch of Amazon returns…read more She helped me out with every single return delivered was very professional very patient with me. She tolerated my crazy year and a half old daughter and she's meeting a professionalism and was extremely kind. Staples phenomenal customer service.

This is for corporate and not the store. This is the 3rd time I come to this store and there is one…read moreassociate working Amazon returns, ups pickups, checkout and balloons checkout. Rush hours they need extra assistance and corporate needs to dish out a few more $$$

I made an appointment to buy an office chair on a Saturday. They didn't have the Embody chair I…read morewanted so I opted for a Steelcase Gesture Chair. I got a pretty good deal on a slightly used Steelcase Gesture Chair for $700 that retails for around $1.5K The cool worker named Jay recommended chairs and encouraged me to test them out. He told me the chairs came from showrooms so that's why they're slightly used. I was happy with the chair and service.

Just furnished my entire office using this company. They had a helpful employee I worked with who…read morewas patient and we found what I needed for my office needs. I did not do a whole lot of research on office furnishings prior and needed to get this done fast. Overall my experience was good, however getting the furnishings delivered was a bit disorganized . I had to call in a couple times to get the date figured out and it came down VERY close to the wire for me since I was vacating the old office and moving into the new one and needed furniture to avoid disruption in my business . Their moving truck was also broken for about a week or so (understandable) and deliveries were slowed as a result. That was a red flag to me since many customers were at the mercy of just one delivery truck .. I questioned as to why there was not a rental truck or Penske or Uhaul loaner they could have had to avoid being back logged. Being that delivering furniture appeared to be a significant part of their business. I know trucks at uhaul are fairly easy to get as I have rented several on moments notice many times In the end the truck was fixed and we were able to finally get the furnishings delivered. The delivery crew was professional and courteous. I leave very candid feedback so perhaps this last small criticism leaves me open to rebuttal, but I was a little surprised that delivery charges were added when you spend thousands of dollars on furnishings? I understand costs need to be covered but I thought that the amount extra was a bit steep to pay on top of everything else I just purchased.

The Staples in PB is super reliable and easy to get in and out of…read more It's clean, well-stocked, and they usually have exactly what I need without having to hunt around. I've used them for printing a few times too and it's always quick and straightforward. Also love that they added Party City balloons, it's such a useful addition when you need something last minute. Nothing flashy, but it's one of those places you're glad is there when you need it.

I love the convenience of this store's location. I utilize their printing options weekly and it has…read moresaved me so much on time. My only real complaint is that they are under staffed. The Amazon/Happy return is always, ALWAYS, slow and typically long due to that fact. They really need another staff member to assist, especially during high traffic times.

I came in to do an Amazon return. The last time I waited in line for quite a while. So I was…read moreprepared for that to happen again. But noooooo Jannelle was super efficient while still being friendly. I love getting great customer service and want to make sure that I acknowledge it.

I am writing to formally express my dissatisfaction with a recent experience at Staples…read more I initially purchased a phone charger that proved to be defective upon first use. I returned to the store and, based on a recommendation from a store associate, exchanged it for a different charger. Unfortunately, the replacement charger was also defective. When I returned to the store to request a refund, I was informed that I was beyond the 14-day return window and could only receive a store gift card. Given that this was already the second defective product, I found this policy unreasonable but agreed to proceed reluctantly. However, I was then told that I would only receive approximately half of the original purchase amount. I paid nearly $20 and was refunded only $9. This outcome is unacceptable. Retaining half the value of a product, especially when both the original and replacement items were defective, raises serious concerns about fairness and consumer protection. I have never encountered a return policy that penalizes customers in this manner when proof of purchase is clearly provided. Additionally, I was disappointed by the level of customer service I received from the manager on duty. Her demeanor was dismissive and lacked the professionalism and care expected in a customer-facing role, particularly on a day such as Mother's Day when many customers are already managing busy schedules. I strongly urge corporate leadership to review and revise this policy, as it undermines customer trust and reflects poorly on the company's commitment to quality and service. I also recommend additional training for management staff to ensure that customer concerns are handled with the appropriate level of respect and professionalism. I expect this matter to be taken seriously and addressed accordingly.

Not sure if this is even a legit business…read more I placed an order with them, received an email confirming the order, then I got a call 4 days later demanding another $400 above the price I already paid at checkout. When I told them I'd call them back, I received a second email, immediately after, indicating my order was cancelled.

From the owner: Creative Store Solutions' goal is to provide new and existing business owners the best possible…read moredesign, fixture and store supply solutions available. As a relatively small retail design and fixture firm, Creative Store Solutions prides itself on not only providing quality products, but also providing the customer service required to create long term relationships with it's clients.

After 8 years of doing business with the Temecula Branch, I still am taken aback by how good they…read moreare. They are an absolute joy to work with. No automated answering systems, no press 1 for this, 8 for that, and those automated menus usually don't have the option you're looking for. I get a live person every time. They have been there for me taking care of all my needs. I couldn't recommend them enough. If you need printers, copiers, or just a no-obligation assessment of your own situation, these are the people to talk to. Take the next step, I did, and I couldn't be happier!

We've been using South Coast Copy Systems for years, and they've always taken great care of us…read more There was a short time when my boss decided to try another vendor (don't ask )... but it didn't take long to realize that was a huge mistake. We came running back to South Coast, and honestly, it felt like coming home. Their customer service is just awesome. They're friendly, fast, and always on top of things. Anytime we've needed help--big or small--they've been right there to make it easy. It's hard to find companies that are this reliable and this easy to work with. So glad we're back with them, and we're not going anywhere again!!