I was introduced to Karime/Austin Premium Limousine through my executive in October of 2025. Since…read morethen, I have arranged transportation services for my executive 6-7 times a month and I was finally able to use their services for myself in January of 2026. From setting up transportation, confirmation of services, driver information, when my executive is in the car, arrives onsite - everything is professional, exceptional services. Messages are responded in a timely manner. All chauffeurs are friendly and all vehicles are impeccable. I will continue to use Austin Premium and highly recommend the for all transportation needs! Monica

I have used Premium limousine for years for both business and personal. They are professional,…read morereliable, and courteous. I have recommended them to many people over the years, and will continue to do so.

Missed my opportunity with Boulevard Chauffeur to have my aunt chauffeured to the Austin airport,…read morebut looking forward to when we can once she's able. Lawrence provided me with white glove service when I had to cancel. I will definitely contact Boulevard Chauffeur again in the future when I need airport service from Georgetown to AUS. Thanks Lawrence!

Our driver Stephen was outstanding!!! Great customer service , wonderful personality. I will…read morecertainly use this car service again and ask for Stephen .

The customer service at Austin choice limo was 100%. The receptionist (Karen) was nothing but…read morelovely each time I talked with her. They were accommodating, friendly and very easy to work with. Thank you Sean and Karen for your exceptional customer service.

Typically I always go with another limo service but since it was a last minute thing I decided to…read morebook through Austin choice. Was quoted time between 9-9:15pm and if the driver could get there earlier he would give us a call. Driver arrived at 8:30pm with no call/heads up. The driver did not greet us until after 5minutes of us waiting outside of limo and had to wave him down. As we get into the limo we realize it was not cleaned from the previous party. Cups with beverages everywhere with lipstick stains on cups and no ice. Normally I'd be more understanding but during covid that was not acceptable. As we pull out of the neighborhood the driver ended up going the wrong direction and claimed the GPS was not working so I guided him. Upon arrival we ended up getting stuck at the entrance of hula hut on lake Austin but the driver was able to get out after 5 minutes. We had dinner and the driver asked us to meet him up the hill since we got stuck entering. As he was exiting he ends up getting stuck. We draw attention from people walking by and the owners of the restaurant so people offered to help push to get the limo through. The driver was on the phone (what I assumed was he was calling the limo company). Find out from Karen that it was not the case and this issue was not reported from the driver. Waited about 45 minutes outside in the cold with my family while the limo was trying to get out. Typically other limo services will call a nearby driver or just let us know to uber instead and refund you the hours. Not this company. There were people on the street, on top and inside the limo that were not part of our party trying to help get the limo out which was extremely kind but becomes a liability. We finally got out and the driver drove extremely fast to get us home, sped at least 20 over and took toll roads. My family was terrified during the ride home which made this a terrible experience. I did my part and reported the issue to the main office and spoke to Karen. I have not received a refund for that last wasted hour standing in the cold outside with my family or even a simple apology for the terrible experience. So if you're going to any of those restaurants, I do not recommend taking a limo into the parking lot. I also wouldn't recommend this limo service to anyone. We were simply trying to have a good experience as a family and were put in danger several times in just 3 hours. Update: spoke to Karen over the phone and she was very disrespectful. She said "you should have told the driver about the dirty cups." First of all, those cups should not have been there. I did inform the driver about the cups and nothing was done about it, thought it was pretty common to know limos are suppose to be cleaned out after each party but I guess not for this company. I mentioned I left this review and she quickly asked when and where I wrote it. Just save your time and money, book anywhere else and I'm sure you will have much better service and an overall experience. :)

This bus was perfect for our group of 20 to take us to and from Lake Travis! We had such an amazing…read moretime and Daniel was awesome. Great communication and good vibes. Would ride with Daniel again!

There were a lot of party bus rental options, and ThunderDome had far and away the best price. The…read morebus was awesome, fit our party of 17 easily. Driver was great, tip was included in the rate, which I appreciated. Added bonus was that the bus looked cool from the outside - a lot of the other local options were very obviously school busses, but the matte black exterior added a little class.

If I could give this place 0 stars, I would. My Fiance and I…read morehave been planning our wedding that'll happen in November for about a year and have been working with a fantastic wedding planner. In February, we signed a formal contract & paid a deposit booking R&R's shuttle service to drive our guests from the hotel to venue and from the venue back to the hotel, at the end of our wedding. 3 Months away from our wedding, we receive a call from R&R cancelling their service because Formula 1 was happening the same weekend of our wedding. They would most likely generate more money from servicing other clients to Formula 1 than our wedding. Fortunately, we will get our deposit back however there was no penalty for R&R Canceling our contract. We're now scrambling to book a transportation service 3 months away from our wedding. Do not book R&R as they're unreliable and their service depends on how financially beneficial your needs are to them. Our planner also made efforts to reach out to R&R and they told them the same reason for the cancellation. Needless to say, or planner was just as shocked as we were, as they've worked with them multiple times in the past.

We rented a min-bus (23 seater) for my 40th birthday trip. Our driver, John was exactly on time and…read morevery friendly and professional. The bus was very clean with working speakers and perfect A/C. John got us safely to all of our destinations and then safely to our rent house....truly invaluable. The entire booking process was extremely easy and they called the day before and the day of to confirm details. They all sent a confirmation email with addresses of places we wanted to go. My friends and I were all very happy with the service. I searched tons of websites and got tons of quotes and R&R was the best price by far. I would rent again and I highly recommend.

We used Drippin' Drivin' for our get-away car after our wedding. Adam was responsive, friendly,…read moreprofessional, and punctual. The car was very nice and clean. He even provided water which was much needed after the reception. We would highly recommend him to others and would use him again for other big events in the future!

Perfect driving experience. I felt like a VIP because of this company's responsiveness,…read moreprofessionalism, and safety. I would gladly recommend Adam for all your transportation and tour needs.

Responsive, reliable, and great people. Thank you, Alan, for picking up my mother-in-law from the…read moreairport during SXSW madness here in Austin. She felt like a rockstar. I think I'll make it into the will after all! It is a real pleasure to do business you and I look forward to future trips myself.

Best limousine and sedan service in town, there cars always clean and in in great condition. There…read moredrivers always on time and very professional. I strongly recommend them for all your special or just fun night out with friends!

THEY RUINED MY WEDDING. They literally no showed to pick everyone up at the end of the night, it…read morewas an absolute nightmare. We did our send off and then everyone stood in the lot trying to find rides home. I was humiliated and honestly devastated. DO NOT USE THEM EVER THEY ARE HORRIBLE. I wish I could give 0 stars.

Simply put, we ordered 2 shuttles for my wedding and only one showed up. I cried as my mom had to…read moredrive me to my wedding and I was an hour late for photos. We were in contact with the company (during our honeymoon) about reimbursement for being late to our photos, but they have gone dark for months. Working with Nikko's was the biggest regret I have for my wedding day. The Fairmont Austin recommended them to me and as they witnessed the frenzy Nikko's put us in, they have assured me they will be removed from their vendor list. I will not give Nikko's the satisfaction of telling them they ruined my wedding, but as a bride who BAWLED on her special day, I want to do my best to warn others to NOT USE THEM. We have tried to work with them directly instead of resorting to the Internet, but they simply have not responded since November.