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    Black Dog Animal Rescue

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Black Dog Animal Rescue

    Animal shelters

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    11 months ago

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    Broadmoor East Veterinary Clinic

    Broadmoor East Veterinary Clinic

    (26 reviews)

    I took a very sick dog to them on a Sunday. There were 3 of us saying she was sick but the vet…read moredidn't take it seriously. She didn't take a temp or blood and sent us home. I called later begging them to see her and was told to wait til they opened. I paid ER fees and was willing to pay them again to save my dog as she was in agony. As her Momma, I knew she was sick and that should have been a reasonable assumption of the vet too. My dog died because a vet didn't care enough. I'll never take another animal there.

    Beware! I recently worked as Broadmoor's assistant manager. As someone who is extremely passionate…read moreabout animals, I felt the need to leave a review, so that others can make a fair, accurate, and educated decision before boarding their pet at Broadmoor. First and foremost, there is no such thing as play time with your animal and staff. Dogs are locked in a kennel 24/7, often with nothing but a small thin blanket or towel to lay. This privilege is frequently taken away if your dog displays high anxiety. Providing your own blanket or dog bed won't change this, as animal belongings are NEVER given to them. Most dogs soil the contents of their kennel on a nightly basis and instead of cleaning dogs belongings multiple times, all belongings are marked and put in a cubby. They will not tell you this at time of drop off. Their operational schedule is posted below in a picture, but as you can see, Dogs remain in their indoor kennel from 4pm to 8am, a total of 16 hours... and there is no time or opportunity for staff to interact with dogs one on one. There is also no boarding staff on-site between 530pm and 630am. The messes that are made during their isolated 16-hour stint are cleaned up each morning at 8:30am. Nearly every kennel is riddled with urine and poop inside. Few dogs are able to hold it for this long. I brought up my concerns and offered alternative solutions or ideas, but was immediately dismissed. Even with daily cleaning, kennel cough has been going around the facility for the past few months. As a manager, I handled 2-3 weekly customer complaints about their dog coming down with the illness. As for grooming, their best groomer just left, and only one remains. The remaining groomer can barely handle 6 dogs a day and often, these dogs return to be fixed. 2/3's of the upcoming appointments will need to be canceled or rescheduled. I spent hours each week calling owners. Managements fix was to have kennel staff do groom dogs. Speaking of management, Bobby, their manager, hired me for my managerial expertise and extensive administrative background. He's ran boarding ops by for a long time and is the brother to one of the owners. Despite the many recommendations I suggested, Bobby denied all of them. Many were directed to improve comfort to the animals. Bobby rather focus on rediculous tasks that actively jepordized the health and safety of employees. He felt the constant need to micromanage but would complain about being bothered on his days off. Bobby commonly assigned deep cleaning tasks for the weekend. These tasks were difficult because kennels were full and we were understaffed. I found out this has been an ongoing issue. Many could be completed in the middle of the week, when the facility was nearly empty, and staffing was not an issue. It would certainly allow us time to focus on dog interaction. Despite tasks still getting done, Bobby always found reason to complain. It's degrading when you work your butt off all weekend and then wake up to texts, claiming nothing got done. Bobby wants his employees to be "yes men/women". During my last weekend, it was 10-15 degrees out and snowing. We were directed to empty the planters full of frozen soil. Bobby didn't care how and wanted employees outside hacking at frozen soil with shovels. Bobby, as a manager, is completely failing this company. As for the vet side, dogs cannot receive vaccinations in a timely manner. Dogs would be boarding for days without vaccinations. Also, my own pup injured herself. The vet side took a look and said she was fine. I took her to Cheyenne Pet Clinic and within 3 minutes they determined she had a torn cruciate ligament. Attached is proof to support my above statements. Step your game up Broadmoor. Treat the dogs and your employees better!

    Animal Friends Alliance

    Animal Friends Alliance

    (20 reviews)

    Today I attempted to attend an adoption event in Ft Collins put on by this group ... ANIMAL FRIENDS…read moreALLIANCE. I will not make that mistake again. First, you are not even allowed to just look (not talking about touch) at the animals without completing an application. So I did that. I was looking for a dog/puppy, not a cat and I told them that upfront. When I completed my application I devulged that my cat does not have front claws ... that is when the trouble started. They could not get past that! I currently have a dog and am looking to adopt another (I lost my other dog to illness last year). The lady reviewing the applications proceeded to lecture me on all the options other than declawing. I told her we exhausted those options, it was a decision not made lightly with input from my vet. So that means now I am a person that plans to alter every animal I get??? That is what she inferred. She told me they were going to mark my application that I must sign a contract when adopting a cat (oh by the way, did I not say I was not looking to adopt a cat?). I said fine, then went to look at the pups. She followed me down the isle and continued to rant about cats and wanted me to sign something she was going to add to my file! Enough already! I told her I respect that she has a different view about declawing, she needed to just let it be as I was not looking to adopt another cat. She wouldn't, so when it was obvious other attendees in the store were starting to listen to our conversation, I told her to just throw out my application because I had no intention of staying and listening to her rant any longer. With that I left the store. But that is not the entire story ... the dogs/pups that they did have (very few by the way for an adoption event) all appeared to be Pit bull mixes. So now there is another topic of heated opinion! Beings they have actually been banned in the state a couple of times! I could have ranted on that one given all the children that are attacked and killed by Pit bulls every year! but I didn't go there. I realize many people love the Pit Bull breed. It is not my place to inflict my opinion on them and expect them to accept it as their own. My point thru all of this is the interest of this group is primarily focused on cats, that was very clear. There were lots of kittens there. If this group truly cares about all animals getting good homes they should not be inflicting their beliefs on perspective adopters. Having the initial conversation and putting it on the table is fine, but drop it after that! She will never convince me that for my situation that my cat not having front claws was a bad choice. But she was not interested in the reasons, just harassing me! Obviously not all reputable veterinarians agree with their beliefs or they would not be performing the procedure. There are situations (as with mine) that this is the better choice verses either putting the cat in a homeless situation, or worse.

    I live in Denver but a neighbor recommended I make the drive to Ft…read more Collins to have AFA neuter my pup. So glad I did! Not only are they extremely affordable but they are extremely professional and friendly!!! Everything is curbside service, they have exceptional communication, and they even follow up to check on your fur baby. They are the best!!!!

    Black Dog Animal Rescue - animalshelters - Updated July 2026

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