The folks here saved my cat's life!…read more My mom recommended Cheyenne Pet Clicic after taking her cats for shots, teeth removals, etc. Even though I live in Fort Collins, where I'm sure there are a lot of great clinics too, I come here because I have been very impressed with how the clinic runs like a well oiled machine. They see a lot of clients, yet you don't usually have to wait very long to make an appointment or to be seen. All the receptionists, vet techs, and vets I've dealt with here have been super. I took my cat, Tar, for routine shots, then later teeth removal and cleaning. Everyone was very nice and Dr. Calhoon and Ashley took the time to answer any questions I had about the procedures. They even gave me before and after photos of his rotten teeth, X-rays, and let me have the tiny teeth they removed. Recently I noticed Tar was hiding, extremely lethargic, eating less, etc. He was in good spirits but I was concerned because he is FIV (Feline Immune deficiency Virus) positive, which means he can get really sick fast. When I called to make an appointment, the receptionist asked very specific questions to assess how sick he was, the nature of his illness, and she made the soonest available appointment. Within 5 minutes she called me back to let me know there was just a cancellation the day before and they could get him in sooner. I wish I could remember this receptionist's name so I could tell her that she saved his life. When I brought Tar in, Dr. Calhoon didn't immediately run a bunch of random tests, he again asked me very specific questions about his behavior, appetite, bowel movements, etc. He quickly ruled out unnecessary stuff like X-rays and did a saline test and blood smear. Within 10 minutes into the appointment and with a relatively benign, inexpensive test he had figured out he had immune mediated thrombocytopenia and anemia (his immune system was attacking his platelets and red blood cells), probably idiopathic but perhaps from FIV. Because the receptionist had thought to call me back immediately and fit me in for this appointment, and Dr. Calhoon was able to figure out what was going on with a simple saline blood solution, we we able to start treatment immediately with immune suppressants. I brought him back a few times after that to get blood tests and I cannot stress enough how close he was to going over the rainbow bridge. Every day mattered. I had to have some hard conversations about when would be the time to consider either blood transfusion or euthanasia. Dr. Calhoon and all the folks here were incredibly kind and patient in answering everything. It was touch and go for a minute there but Tar seems to be improving and living his best, most spoiled life. Tar goes with me everywhere. I moved across country and started my life over with this critter. He sleeps in my lap for car rides, sits in a chair at the dinner table to watch us eat, curls up next to me wherever I am, and won't even so much as let me go the bathroom without him. Even if the folks at Cheyenne Pet Clinic have only bought me a few more high quality of life months, I am immensely grateful I don't have to say goodbye to my little shadow yet and get to spoil him rotten.

Price gouging on medication, won't take GoodRX to help and you have to go online to access…read moredifferent prescription rates. But here's the kicker, if you don't check before the charges EACH MONTH, they will NOT notify you. My cats medication has gone from $70 to $130 in the span of a year and a half. Everytime I go In they can't even tell me what tests I'm supposed to have done, but they will hold my pets medication hostage until I do. So I go in, get close to ZERO information on my animals condition or care, they ask ME what tests I'm in for (they never even told me before I came in, so it's guess work) and then I get hit with extra charges and sub par care. The reviews don't lie, these folks are here to take your money ever since Church left and I am actively looking for more passionate and reliable care elsewhere. I can't afford to spend $130 on monthly medication on top of surprise office visits that can range anywhere between $50-$200. I love my animal more than anything in this world, I really do. Diabetes is a lifelong thing once they are on medication. At the absolute bare minimum, educate, show passion and communicate (not when it's just convenient for you financially). Thankfully, her medication is working and her diabetes has been managed. But the issue with this clinic is that they seriously could not care less until it comes to collect the payment.

I'm hesitant to write a review, because they are so great, and I worry about them becoming more…read morepopular, and in turn, not being able to get reservations as easily, for my dogs, in the future. That being said, they are amazing and deserved to be given a 5 star review. We refuse to kennel our dogs anywhere else. A+ all around!

I didn't have a problem at first ( I thought) however when I called to book the reservation the 2nd…read moretime, a staff member told the owner I guess that I went off on her when I picked up my animals (the 1st short stay). So I guess they blocked me. However, when I called them they told me the above story, I tried to tell the head lady that all the info stated against me was not true whatsoever, but she was very rude and would not believe me at all. How can someone do that to someone, I thought? maybe they mixed me up with someone else, I thought? so I attempted to call them again to resolve this false statement against me. Nope, the same lady still believed this and was still so so rude and would not even check into clearing me from the things stated above about me. So at that point, I decided if the owner treats customers like this, I will not take my animals to her, in fear of mistreatment.! Also if a staff member states Absolute lies about you, Then how do I know how my dogs will be treated...? Honesty is important to me and I found out it is 100% not important to them or regarding their business. They know the demand is great here. But if you love your pets, take caution about what could happen behind their doors... I have now for years gone to Broadmoore boarding and won't ever change, They however have great care and also good customer service. thought I would tell pet owners in need of quality care. Please for the sake of your loved pet take caution at K-9 kennels. Have a Blessed Day!

I took a very sick dog to them on a Sunday. There were 3 of us saying she was sick but the vet…read moredidn't take it seriously. She didn't take a temp or blood and sent us home. I called later begging them to see her and was told to wait til they opened. I paid ER fees and was willing to pay them again to save my dog as she was in agony. As her Momma, I knew she was sick and that should have been a reasonable assumption of the vet too. My dog died because a vet didn't care enough. I'll never take another animal there.

Beware! I recently worked as Broadmoor's assistant manager. As someone who is extremely passionate…read moreabout animals, I felt the need to leave a review, so that others can make a fair, accurate, and educated decision before boarding their pet at Broadmoor. First and foremost, there is no such thing as play time with your animal and staff. Dogs are locked in a kennel 24/7, often with nothing but a small thin blanket or towel to lay. This privilege is frequently taken away if your dog displays high anxiety. Providing your own blanket or dog bed won't change this, as animal belongings are NEVER given to them. Most dogs soil the contents of their kennel on a nightly basis and instead of cleaning dogs belongings multiple times, all belongings are marked and put in a cubby. They will not tell you this at time of drop off. Their operational schedule is posted below in a picture, but as you can see, Dogs remain in their indoor kennel from 4pm to 8am, a total of 16 hours... and there is no time or opportunity for staff to interact with dogs one on one. There is also no boarding staff on-site between 530pm and 630am. The messes that are made during their isolated 16-hour stint are cleaned up each morning at 8:30am. Nearly every kennel is riddled with urine and poop inside. Few dogs are able to hold it for this long. I brought up my concerns and offered alternative solutions or ideas, but was immediately dismissed. Even with daily cleaning, kennel cough has been going around the facility for the past few months. As a manager, I handled 2-3 weekly customer complaints about their dog coming down with the illness. As for grooming, their best groomer just left, and only one remains. The remaining groomer can barely handle 6 dogs a day and often, these dogs return to be fixed. 2/3's of the upcoming appointments will need to be canceled or rescheduled. I spent hours each week calling owners. Managements fix was to have kennel staff do groom dogs. Speaking of management, Bobby, their manager, hired me for my managerial expertise and extensive administrative background. He's ran boarding ops by for a long time and is the brother to one of the owners. Despite the many recommendations I suggested, Bobby denied all of them. Many were directed to improve comfort to the animals. Bobby rather focus on rediculous tasks that actively jepordized the health and safety of employees. He felt the constant need to micromanage but would complain about being bothered on his days off. Bobby commonly assigned deep cleaning tasks for the weekend. These tasks were difficult because kennels were full and we were understaffed. I found out this has been an ongoing issue. Many could be completed in the middle of the week, when the facility was nearly empty, and staffing was not an issue. It would certainly allow us time to focus on dog interaction. Despite tasks still getting done, Bobby always found reason to complain. It's degrading when you work your butt off all weekend and then wake up to texts, claiming nothing got done. Bobby wants his employees to be "yes men/women". During my last weekend, it was 10-15 degrees out and snowing. We were directed to empty the planters full of frozen soil. Bobby didn't care how and wanted employees outside hacking at frozen soil with shovels. Bobby, as a manager, is completely failing this company. As for the vet side, dogs cannot receive vaccinations in a timely manner. Dogs would be boarding for days without vaccinations. Also, my own pup injured herself. The vet side took a look and said she was fine. I took her to Cheyenne Pet Clinic and within 3 minutes they determined she had a torn cruciate ligament. Attached is proof to support my above statements. Step your game up Broadmoor. Treat the dogs and your employees better!

My boy had 3 sz, in a day, it was time Dr T has been his vet since 2022 and he was given the honor…read moreof jabbing him to take him over the bridge. He wheeled himself in because he's had knee replacements and is still recovering from his left knee replacement. Yesterday I came home to a flower and condolence card if you want a vet who's going to shoot straight DR. T. Is your man

Appreciative of this clinic and dr…read more The parking lot is small and on a weird corner. only a few spots in the lot. Unfortunately i can't afford to get care for my dogs for things like dentals in my hometown. I dont have a high paying job and with 3 senior dogs - one with cancer and one with severe allergies and one with arthritis that only seems to be getting worse, they are expensive and take a good chunk of my earnings. Its tough when the choice is getting care and being in debt for a long time or not getting it at all or searching out of state to find other options. I am thankful that he is there and is reasonable. One of my dogs was in yesterday for a dental and they did a great job. Her teeth came out very clean. She was sleepy all of yesterday afternoon but is back to her normal spunky self today. Glad she was able to get the care that she needed. My girl with cancer will be going in next month for her turn.

I did not do the board and train packages however the private training is great for home manners,…read moredefinitely good for puppy problems, obedience. The board and train packages are where they board at the owners home and work with three trainers

if your pet has something simple going on or you just want a check-up, La Zoetry can probably help…read more Don't expect an easy-going or easy to talk to doctor, though. She likes to mock her clients and their questions. If you have another option, take it instead. If your pet has a mystery ailment you're trying to figure out or anything skin-related, don't even try La Zoetry. She'll throw a general ointment at it then shrug her shoulders while saying "I'm not a dermatologist." She can't even help her own dog's skin condition, and my pup's ears lost all their fur and have now started bleeding and turning black because I kept going back to La Zoetry instead of finding a different vet. She's not even honest enough to recommend another vet. Cheyenne Pet Clinic on Lincolnway is much better.

We love the people at this clinic. they take such good care of our fur babies! You can tell they…read morereally care.

I wish I could go back and choose differently…read more We enrolled our rescue dog in the board and train program in 2024. He came from the shelter with clear signs of separation anxiety, hypervigilance, and what looked like the emotional scars of past abuse. We truly wanted to help him adjust and feel safe, so we trusted this program to set him on the right path. But looking back, I regret it. My first red flag came during a visit when I noticed a bite wound on his foreleg. I was told he'd been placed in a pen with one of the trainer's personal dogs--who attacked him. My dog had always been social and dog-friendly, so this felt like an avoidable situation. She was treating the wound, but I left feeling uneasy. Then came the Fourth of July. I got a message saying we could pick him up early--a full week early--because she was heading out of town. She said someone would be there to feed him, but he wouldn't be training anymore. That alone was disappointing, but we figured if he was "ready," we'd make the most of it. When we picked him up, he was only responding to commands about 75% of the time. I assumed he was just overstimulated from seeing us again. But over the next few days, things got worse. Despite carefully following the training notes we were given, our dog regressed significantly. He became more anxious, more reactive, and less responsive than before the program. Now, over a year later, he still reliably responds only to "sit"--which I taught him. "Lay down" works about half the time. Every other command? Gone. Later, when I shared my experience with others in the community, I learned I wasn't alone. Two separate people knew exactly which dog had bitten mine before I even said the name. One had a similar experience with that same dog; the other knew someone who had. That told me everything I needed to know. We paid $2,500, and in the end, my dog came home more anxious and less trusting of other dogs. I wish I could say otherwise, but I wouldn't recommend this program. On paper, it looks great. In practice, the local community seems to know better. I only wish I'd asked around before enrolling. Please do your research, and trust your gut.

i can't rave about this place enough. i did the 4 week board & train with my girl to prepare her…read moreto become a service dog. Not only did she learn all her basics but she had a fantastic time & came back confident & happy. I'm actually sending my 2nd dog who has severe anxiety for board & train as well. you can trust them with your babies. Wonderful, caring people who are fantastic with dogs.

This is the only veterinarian we have gone to since moving to Cheyenne six years ago. Dr. Le Beau…read morehas always been kind with our cats and helped us see two of our elderly gentlemen over the rainbow bridge. Now we have to say goodbye to our last boy and she has made it easier to understand what his quality of life is versus our love for him.

I travel a lot and have to take my animals to vets across the country. I know a good vet compared…read moreto a bad vet immediately. I really loved this vet. I took my 14 year old Shitzu in because she was having seizures. The place has been there for years so its not the newest place on the block, but the staff and the vet were courteous, and seemed to really care about my dog. Also I did not hear animals crying in the background as I did in the vet I tried before this one. You just know when you walk into a vet and they care about animals rather than making a ton of money. I would highly recommend this vet if you are in Cheyenne.