This location sucks and to the lazy lady that works there I understand as to why this location is shutting down. Your energy your communication and your attitude on top of your laziness is sad! I hope they shut down and do not let you work at another location. So unprofessional & rude. And on top of that. She put a "lunch break" sign up and didn't come back until well after the time she displayed.... I feel bad for her future employers! And for this location it is so damn empty they do not have anything but the bad quality items This location was good years ago but now it sucks completely !!! read more

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Its closed . Its not opened at all. The rent hasn't been paid . I've been there once and the lady was so nice, but when I went back. Shut down read more

They don't have many item on the shelves. They have the basics so if you are looking for something specific I would call first and save yourself the unnecessary trip. read more

I have visited here before with my daughter however I went today to look for a wig. Ariel was so nice and patience with me trying on the wigs and giving me good info. I will return for more. It is good to see our people in our stores to be able to provide and know what we like. read more

Black Fox Beauty Supply - Wig I bought - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

If you need braiding hair, wigs, lashes, or hair accessories they have a pretty good selection, but when it comes to oils, shampoos, other hair care products, their supply is very and I mean very limited. They used to keep the shelves stocked but lately every time I've gone some shelves only have a couple products on them. Other than that, the customer service here is great and I've never had an issue in that end. Just wish they had more supply stock. read more

I would like to use this first sentence to thank the lady who was working the register when I came in this morning. She was so nice and patiently answered all my questions. I wish I had gotten her name, but she was petite with a short bob and super pretty. Thank you SO MUCH. She helped me buy a real hair bang clip-in and she matched it to my natural hair color so well you literally can't even tell it's not my own hair. I was going to buy something off of Amazon, but hated the idea of buying something I couldn't see for myself. The bangs I bought were an identical match to my own hair and priced similarly! Supporting a small business and getting exactly what I was looking for? Amazing. The shop itself was very clean and well organized. I read the other reviews and thought that faulting them for having a relatively smaller selection is very capitalistic of people. Sometimes, customer service and quality of products is more important than quantity. Other beauty supply shops have also been impacted by the current pandemic, so while it may not be as big as other places in San Antonio, the quality of the hair I bought was worth the drive. They also offer a discount for military and licensed individuals, which I think is a great principle to abide by. In a world of next day delivery and cheaper products over customer satisfaction, this beauty supply store stands out among the rest. Thank you Black Fox for delivering quality products. read more

Wish there were a "0" option. I have been to this location several times. They're often low on stock or just completely out. Don't wasted your time coming here. I don't do reviews often.... but I visited the store today for the LAST TIME. And the cashier was was super RUDE! Rolling her eyes, didn't want to give me her name, refused to get the manager, and most importantly.... NOT WEARING HER MASK CORRECTLY. Under her nose, spreading her COVID. Good luck everyone.... my money will be used with a different store. I'm considering not even going to any Black Fox location. The manager said he would check the cameras and speak to her. Like girl, stay your rude ass home! read more

Black Fox Beauty Supply - Cosmetics & Beauty Supply Near Me - San Antonio, Texas

Very large store with a even larger selections of items. I went to this beauty supply store to purchase items to make hair extension clip in's. The two young ladies working were extremely helpful and came great suggestions on items to buy. When you walk into the store, it can feel overwhelming due to the amount of items that are in there, but this place is a one stop shop. You will find everything that you are looking for. I don't live anywhere close to this store but I will be making the trip to get my hair supplies from this location! read more

Missing a lot of products I'm used to seeing. Very small selection of Black Castor Oil.

I just moved here from Los Angeles California and was wondering if I'd find beauty supply stores like the ones we have back in Cali. Yup! This store was awesome! I'm so happy I found this place! The girl who assisted me was so helpful and nice! I definitely found my go to stop. read more

It's a very nice Beauty Shop.I found everything I was looking for and more. The lady's there was very helpful and friendly. The shop it self looks nicer and feels more welcoming then the usual supply store. They also offered me a military discount.I definitely found my store. read more

Don't waste your time coming to this store. They never have anything in stock and if you get there when they open, you'll be there before whoever is scheduled to be there. I keep coming back in hopes to catch them on a good day, but it hasn't happened. Go somewhere else. read more

This was my first time visiting this store. The staff was friendly and the store was clean. However, the selection was minimal and they were out of a lot of products. read more

Their bundle selection is kind of small and not really what I'm looking for. The bundles are cheap though so I'm curious as to their quality. They have a huge selection of products though and I was able to find more than what I was looking for. It's easy to spend a quick $500 in this place. They have a nice wig section too on the side. The employees I met when I was there was really knowledgeable on products and was really nice too. It's lose to home so I'll frequent this location because it has everything I need. read more

No one greeted any of the customers walking in, all employees sat on their phones behind the counter. No one was on the floor to ask customers if they needed help. Several customers had to go to the register to get advice. read more

I visited Black Fox Beauty Supply Store for the first time and was pleasantly surprised at the variety of hair care products available! Ariel patiently and professionally answered all of my questions--which were numerous, BTW--and was kind enough to offer suggestions that were extremely valued added! I am extending a shout out to Zelina who was also extremely cordial and welcoming! Based on my initial shopping experience, I will definitely be returning again in the near future! read more

I came here and just loved the feel bought hair oil and some bonding remover the cashier was nice i love it here

They have a huge selection of wigs, but cheap cheap quality :( I bought one and the hair was just falling out. And the service was horrible, the guy was rude and acted like he had an attitude because I asked for help. read more

This is definitely my favorite place to shop for my beauty supplies. They have a nice variety of quality hair extensions and usually have the brand I need in stock. The prices can get up there, but for excellent quality it's expected. It just depends on what you're looking for. If you're not sure, the staff is there to help and do their best to help you choose what's best for you. One thing I would like to change would be to be able to see the extensions out of the package before purchase. Even if the store associate handles the packaging. I'd asked since I was trying a different item than I usually purchase and was priced well above my usual budget. I was denied but took a chance and bought it anyway. The hair was fantastic quality. I was very happy with my purchase. I'd gone back for a second pack of the exact item and the quality was absolutely horrible. Very stringy and thin. It was unusable and hair cannot be returned for safety reasons. For $189 a pack you should be able to see the product before you buy it. Other than that I love this little shop. I was a frequent flier at Black Fox until that happened. I've not been back in since. I feel a bit apprehensive about making such a large purchase and that happening again. If store policy changes and we are allowed to see the actual product before purchase I will be cruising their isles every week like I used to. read more

The business is having a Grand Opening very clean and nice atmosphere. They are still setting up the store and it is not quite finish but the amout of supplies in the store is sufficient. Nice to have close to home. Please stop by and support the local business. read more

They have so many products and brands that I have been searching for. I love this store I could spend hours in there. One thing I dont like is that the little asian guy at the cash register is pacing back and forth watching me like a hawk. Its not very relaxing and I feel judged. But other than that it's a good beauty supply! read more

Had great selections if beauty supplies, nicely greeted by employees, will be my go to beauty store.

It's ok. Doesn't have the selection I am use to in other states but ok. His prices are higher than paying online. Not sure how I feel about this place yet read more

I am actually very disappointed about this place. I loved the products but very bad customer service. I had asked one of the workers for more variety of eyelashes and literally ignored me and kept walking away. She then rudle pointed at the eyelashes that were in front of me (but has seen already) read more

Stopped in for something little and as soon as I walked in, I was impressed with the set up. Nice clean store with two beautiful ladies working hard. If they don't have it they will be happy to look for it and find it for you. Make sure you all check it out and tell a friend to tell a friend. read more

Black Fox Beauty Supply on Potranco Road is awesome. The staff is very friendly and professional. They are stocked with supplies and able to meet my needs each time I go there. I am so glad they are open on this side of town. It's a very nice, clean and fully stocked hair and beauty supply store. Ellen is the best and always have a smile on her face. She knows what customer service is all about. read more