Terrible Service and No Accountability…read more I placed an order with Tropical Smoothie Cafe only to find out they were CLOSED when I arrived to pick it up. No notice, no heads-up -- just locked doors and no staff in sight. I've gone back FOUR times trying to get this resolved, and still no refund, no food, no apology. This is unacceptable and shows a complete lack of customer care or business responsibility. If you're going to take people's money, at least be open when you say you are -- or issue a refund when you're not. Won't be returning, and I'll be telling others to avoid this location too.

I had an açaí bowl that was excellent. I also had a mocha smoothie. Also very good…read more The staff was helpful.

Out of business. No longer here. No one answers. It's gone. Bye. Buy bye. See ya.read more

The hours are inconsistent. I've caught them open once out of many visits. They advertised new…read morehours and they were still closed when I went in during those hours. The juices are pre-made. There aren't many options for smoothies and the menu doesn't give list of ingredients.

Good coffee, pleasant staff, nice selection. Stopped in on vacation based on reviews and it lived…read moreup to the hype.

Food is wonderful and place is designed to be able to come in and relax. Love my hot tea in the…read moremorning!! Owner is one of the best and always greets customers with a smile.

My husband and I grabbed a quick iced tea from here after visiting Mount Rushmore and it was pretty…read moresolid! They offer unsweetened black and green iced tea, which is more than most cafes will do. The service was fast and friendly and the ambiance was classic cafe (sit down area, clean, area for pickup). Overall, a good pit stop!

Very good coffee and espresso drinks try them hot or cold…read more I generally like to have an extra shot of espresso added to everything so give it a try and let me know what you think.

Mmmhmmm....Super good drinks to cool you off while in Rapid City. The greeters/servers are super…read morenice and swift with your drinks. They are located by the "At Home" store entrance of the mall. Nothing else to say except go, go get your boba on.

From the owner: We are specialty in boba milk teas , boba smoothies, boba green teas !! Bang mi sandwiches,…read moreBulgolgi beef sandwiches !! Kimchi

I'm on the fence about this place. I'll break it down…read more Quality/quantity for the price 5/5. They have only one size LARGE. But honestly worth the price. Efficiency: 3/5 They are always busy and I've seen people standing around while one person makes smoothies alone. Many hands make light work. Deaf friendly staff 3/5 the noise level is LOUD and CONSTANT between machines whirring and people talking, it renders hearing aids useless and leaves a general cacophony of noise. So trying to talk to the person taking the order becomes futile and renders hearing anything useless. But when I try to write my order to them I get rolled eyes. Building appearance/flow 1/5. Seriously. The worst ever. It's squishville in there. The counter seats are always full as well as the tables so you have people standing in line to order and people standing around waiting for their order, ontop of people coming in and out of the door. If you have panic attacks, are clausterphobic or are generally an anti people person, I strongly suggest you send a willing minon in there because it will drive you over the edge. Wait time 3/5 I'm not a smoothie maker so I may be ignorant but it seems a very long time to wait for a smoothie. Granted the bursting at the seams business has much to do with it ;so maybe I should just shut up on this. They also make food but ive never eaten any of it. Taste. 5/5 this is what makes me deal with the aforementioned nervy factors. Seriously worth the 10 to 20 minute wait and rise in blood pressure. (from the squishiness not from the drinks.) You get a giant smoothie that brings your blood pressure down after that first sip. One drink and the birds are singing again and all is right in the world. (Though this could also be, because I've left the building) So all in all...still worth it. You could make your own at home but if you don't want to, go here. However I strongly suggest taking a chill pill or do a meditation before you do. The smoothies are worth it.

Such an incredibly dirty place. I saw a smoothie sitting on the DoorDash table and it had hair…read morestuck to it. Anything you eat in here you'll burn the calories off swatting flies away from you

The coffee was good! I ordered an iced honey latte. The line was fairly long but moved through at a…read moredecent pace. It's just a drive thru. The people were super nice!

When I first moved here almost two years ago, the coffee was so flavorful and so were the 7fizz…read moredrinks I got. Now, unfortunately, they barely taste like anything. I tried getting different flavor combinations to see if there was a difference and they all taste exactly the same. If anything there's only a hint of flavor aside from the sweetness of the coffee. The 7fizz I get is supposed to taste like blue raspberry, coconut, and vanilla and all it tastes like is watered down carbonated soda and a hint of coconut. Aside from that any time I've gone recently it's like you gotta be lucky and choose one side and hope for the best or 8+ other cars will get there after you and only one side gets served and then I get to the front without having my order taken at all. The people are lovely don't get me wrong it's just unfortunate that my experience has gone downhill.

I stopped by here earlier this morning with my wife and her parents for our morning coffee. While…read moreStraight shot Espresso wasn't our original target, we ended up passing it on Jackson Blvd and so decided to stop. This coffee shop is the type that has a window on each side where you can order from. On this morning there was a nice lady working the window and we ordered 2 - 12 oz Americanos as well as a 24 oz Americano for myself. After waiting a bit for the coffee to cool, I was finally able to try it. The coffee here didn't impress me much. While it wasn't bad, it also wasn't a flavor that suited me. I will say that it was a bit on the lighter side and smooth without any bitterness. The bottom line for me is that I probably would not head back here again in the future. While there was nothing wrong with the coffee per se, it just wasn't for me.

My girlfriend and I love this spot for our morning coffee. You'll come for a morning caffeine…read morepick-me-up, but you really leave with so much more. Deb asks us about our day, and I can tell that she really is listening, and not just waiting for us to hand her a credit card. Don't decline to get your angel word of the day, it's a really special touch and you'll find that you're thinking about it all day, long after you've finished your drink. It also doesn't hurt that the tea and coffee are super tasty too!

I love how different this place is, not your same old restaurant with the same old food. I found…read morethe food to be a bit pricey but it was so good and another extra bonus the staff are super friendly. If your considering giving this place a try.... do it.... its worth it!!

Delicious, healthy eating, and clean! Great customer service with a smile. I highly recommend…read morestopping by and letting your tastebuds experience the menu.