Always prompt, and courteous. The work is excellent. I've used them for both problems and for…read moreservicing. The people are responsive and helpful.

The right hand doesn't seem to know what the left hand is doing. We signed a two year contract…read morewhich never entered the system. We had to call and spend time explaining what we had paid for. The first technician that came out was clueless he just made an appearance because he had to. Apparently he ordered a part for us which was never followed up. The year two technician (we had to call to remind them) was great, explained everything made some recommendations and said he would follow up. We called to schedule the service which included the item from the previous year. They had no clue but said for a fee they would send a technician and the window was from 9AM to 5PM to see what we needed. These people just can't deliver on any promises. Avoid them like a plague

I am so grateful for RWA insulation. They insulated my entire home with with such grace and ease…read more They answered every single phone call and question that I had immediately. The installers were polite, considerate, knowledgeable, and very, very professional. I have an older home and they ran into a small problem with the insulation. The problem was resolved immediately with no changes to the original estimate. The insulation was completed on the same day. My home feels like a new home. Of all the estimates I received, RWA came out on top. Their prices are extremely fair and their quality is extremely high. I highly recommend !!

I am new to the Asheville, NC area, and when I asked my neighbors to recommend a plumber and an…read moreelectrician I was told that Jadon Kabernick at Sound Mind does both. I reached out to Jadon via email ( soundmindwnc@gmail.com ) and explained the situation, advising that it was not an emergency, but needed to be dealt with sooner rather than later. The bolts that hold the commode to the floor had corroded through and the commode could now be rotated around the central wax seal. I also had some minor electrical work that needed to be done. Jadon was able to come out within three days. He is a very pleasant young man, and is polite and careful. He had to shim up the flange that the commode bolted to, as it was below floor level, and then install new bolts. He also replaced the flush valve, which had started to run intermittently. I also had him replace a standard light switch with a dimmer in the dining room, and replace two 4 foot fluorescent fixtures in the garage with new LED fixtures. Jadon was extremely easy to communicate with, showed a great understanding of what needed to be done, and completed the work rapidly and to my complete satisfaction. He also provided a quote to install a below grade sink and pump in my basement that we will tackle sometime in the next month or so. I am extremely happy with his work, and he has my whole-hearted endorsement. His website is at https://www.facebook.com/people/Sound-Mind-Plumbing-Electric/61580202280715/

Great guys. Very helpful and knew what they were doing. Very personable. They had a challenging job…read morein very tight quarters and never once complained, very professional.

We purchased an older home that needed a lot of electrical work: fans in 3 rooms, lights, outlets…read moreand new circuits in all the rooms. Famebright did an excellent job. They were on time, their prices were that best of the 3 companies I contacted, they were clean (no scraps from wires or plaster dust) and wonderfully pleasant to work with. They were here for 4 days and completed everything with no problems.

I was really blown away. Our power was off which made our problem immediate. We had a really bad…read morestorm that interfered with the electricity. The home we had purchase a year earlier had a 220 wire on the porch. The wire was not boxed nor live. We had a generator that we needed to work immediately. I called Famebright whose technician James told me he could arrive that day. Amazing!! He arrived early and diagnosed that we needed to have have a box installed to support the 220 wire. He installed a 220 box. Our generator worked really well to power the house. We lost none of our groceries and had hot water and lights. All in the same day. It turned out we couldn't have power for five days until the power lines were repaired. I am so thankful for Famebright and the care and concern they had for our family.

Went silent on me. Never responded with a quote as promised. No response to additional inquiries…read more Not a good way to do business.

Called these guys after a family member backed into my garage door while pulling the car out…read more Scheduled a time for them to come out the day after I talked to them. They sent 2 technicians who quickly repaired the damage, replacing a broken hinge and resetting my garage door on the track. Charged me a service fee ( around 125, i think?) and for 15$ for replacement hinge. They suggested i replace the plastic wheels on my garage door track to prolong the life of the motor, but weren't pushy when I said no. Can't blame them for seeing an upsell opportunity and asking, and appreciate that they didn't push on it. Overall took less than 30 minutes total from the time they got here. Had a good experience with them and would recommend them if you're in a similar situation and need garage door repair.

E.B. We purchased a shower door (with installation) from…read moreBritt & Tilson Nov. 2020. The rubber at the bottom of the door, wore out and I went today (Arden location) to get it replaced. They gave it to me, no charge! They were courteous & professional.

I went to the Britt & Tilson located on Buck Shoals Rd. in Arden. I needed a custom size mirror…read morecut. They were amazing. I wasn't remotely in a hurry to have this mirror cut. I told them no rush. We're in the middle of a full house renovation, the mirror was the least of what we had going on. They had it done the very next day. The lady at the front desk was really nice. If this is how they treat you for a small job, I'm using them the next time I have a big glass or mirror job probably when we renovate the master bathroom.

Wright's is family owned and treats you like family. (That is, if your family also has excellent…read moreskills in customer service and flooring services:) Ron installed a stair runner for us and he did a beautiful job. He was very fast, efficient, had obvious experience and was super friendly to boot. We would definitely recommend this business. Their prices are fair as well.

Not good at all. First of all, the workers showed up drinking at 11 AM. After doing a terrible job…read morein the days prior. Lazy, sloppy, they cut every corner. My floors look like trash. You know, like a drunk man did it. I paid $30,000 for brand new hardwoods; there are gaps dents and deficits all over riddled with filler. They did not install new quarter inch round, after I paid for it and was assured it would all be replaced. They didn't not, instead they left the existing 30 year old yellowed 1/4 round and it looks HORRIBLE. I had to call for someone to come out. Manager showed up and said it looked good other than the obvious old 1/4 round. When I asked about the site worker, they did not know who I was referring to. THE MANAGER DID NOT KNOW WHO THE INTOXICATED PERSON WAS- THAT WAS WORKING IN MY HOME. This is the same man with slurred broken English demanding my house key from day one. When they came to fix it, they were jerks about it and did even worse. WHILE DRINKING. I was not given any instructions on how to care for my new floors. I was not told when they were coming or going or when they were finished, after i asked multiple times and left my number on the counter. To make matters worse, when they finished, I went through the house and noticed they DID NOT seal the floor behind any structure. There is sawdust everywhere all over the walls and windows from refinishing the bottom floor. They DID NOT seal the floor anywhere that required effort, i.e. appliances behind doors, crevices, etc. i'm absolutely disgusted at the fact I just spent 30 grand on this. THERE IS RAW HARDWOOD SITTING UNDERNEATH EVERY APPLIANCE THAT I HAVE. Trust me when I say, do it yourself or live with what you have. My new home is a mess, a construction nightmare and now an expensive undertaking to make it right on my own. I also have pick up all of the debris they threw on my lawn and left. They set up all of the their electric saws in the same outlet and blew several fuses in my house. All while throwing trash/debris over the balcony onto my lawn; in addition to their empty prescription bottles, nails and staples in my driveway. Some is expected. THIS WAS RIDICULOUS. I now have exposed stairs and a balcony with no railing. They removed my banisters, took them from the property and said they did not know where they were when I asked. I told three people at Wright's Flooring over the span of a week that I wanted my old banisters and that I did not want them thrown out. I spoke to a female office manager, Jeffe the site manager, and every single one of the workers. But they took them anyway and made me fight to get them back. I QUOTE: "..ask the fat guy, he took them, they are gone." -Jeffe It took five days to get them back. I still do not have any banisters installed. They will rip everything out without the slightest care. The bannister removal was discussed prior, but I was not given a single word or guidance on who to call for the next steps. I still have no stair rails or balcony rails in my home. I was told I would need to "touchup" the stairs. they destroyed all of the drywall around the stairs. they mangled every vent hole and outlet housing and did not put the outlets back. This is far beyond "touchup" territory. Speaking of not putting anything back, they will remove all of your closets, disassemble shelves and doors and just leave them. Or they will put the doors back improperly so they gouge the floors when you close them. this is the case in the master closet. I now have a giant half moon gouge from their negligence. I just moved here and I didn't have so much as a chair, let alone a screwdriver to put closet doors back in. Disappointed is an understatement. The amount of cash spent on this still blows my mind.. when I think about the actual work that was done vs. the time it took me to save it. I thought long and hard before I wrote this. I called and called and called. I was ignored ignored and ignored. I officially don't care what this does to your company. Just like you have not cared about me, my wallet or my home in this process. I would rather spare the next oblivious client from going through the same situation.

Mike's came for our annual checkup // very though job. Opened up the equipment, tested and checked…read moreeverything. This system installed last year is now using 1/2 the propane the old system used. So we are very happy.

I bought my house almost two years ago, and I knew it had been empty for almost a year, so I…read moredecided it was past time to have the heating system inspected and serviced. I was very lucky to find a good sized, reputable firm in Candler, close to where I was. Contacting them and scheduling a service was very easy, they were able to send a tech out the next week. Greg was very knowledgeable and capable. I really didn't know much about the system I had, I had only changed filters in the basement quarterly. As it turns out, I had second furnace that I didn't know about up in the attic to heat the second floor. And THAT filter was nasty, guessing it almost never got changed. Greg was in and out in a couple of hours, everything is running great, and I've already noticed the improvement in the air quality upstairs. Great service at a fair price, highly recommended. I'll be having them come out every year going forward at the start of the heating season.