Wish I had read these reviews before I took my Apple Watch Series 4 there(Colwood Store). I needed a new battery and took it in. The guy told me that there could be screen damage. I still needed the battery so I accepted the condition. He called me later that day and said it was ready, so I went and got it. I was relieved that the screen was fine. He said there was a 30 day guarantee. When I got home I realized that the pairing was not working. So I Unpaired, shut down my phone then powered back up and tried to Re-Pair it. It seemed to work, but the next day I noticed that the functionality I was used to was not there. I could not ping my phone, my incoming phone calls did not go to my watch ... and many others. I admit I was not able to take it back right away and then when I did have time I procrastinated ... it was partially working and I knew when the 30 days were up. I did eventually take it back. He kept it for 3 days and then phoned to tell me that there was water damage and there was nothing he could do. He wanted to take the new battery out and refund my money for the battery only, but still charge me for his time. So he was not out a nickel and I was out a $400 watch, which would cost me $700 to replace new. He kept implying that the water damage happened after it left the store, but the watch didn't work properly from the moment I got home and tried it out. After a 3 lengthy phone calls, (I hung up on him twice - I was so angry) it was left with no resolution. To his credit he did call me back twice and said he wanted his customers to be happy. Overnight I decided that I would ask him if he could at least find me a replacement and I was determined not to get angry but to be firm. When I got there, he had come to the same conclusion and offered me an older replacement (series 3 - ugly black case, mine was the nice rose-gold colour). So he gets the second star for effort, but ultimately I paid him $125 plus tax for a downgrade. How do I know he didn't lie about the water damage? It is supposed to be water resistant, my daughter swims with hers on and it's fine. So he trades me an old watch for my newer one and I pay him for it? I did get the impression that he was trying to make good, but still - I can't know for sure if he's just a huckster. read more

Brought in a phone too be unlocked, took the guy 2 months, was never contacted once about it again, I went back in for a refund and was given 30% of what I paid. horrible business, horrible management read more

5+ months after paying $90 for a new? battery in my BlackBerry Key One the battery is now worse than the original I had replaced. A complete waste of time and money. read more

This is your ONLY stop for all cell phone, tablet, iPhone, and Blackberry needs. The best mobile phone repair store in Victoria, BC! They can repair a cracked screen, water damage, batteries, power buttons or anything else on your iPhone Blackberry Samsung or any other android phone iPad Tablet And much more. If you are traveling outside the country and need your phone unlocked, they can do that too. Or you can purchase one of their unlocked phones. They have a wide variety of reasonably priced screen protectors, cases, and chargers. They even have waterproof cases for your iPhone, so you can take it to the swim-up bar next time you are in Mexico. I have only had the best service from the guys here and will continue to return. My charging port on my brand new iPhone 5 stopped working and they were able to fix it at a lower cost than Apple would. They are VERY knowledgeable and timely with their repairs at the Langford location. I wouldn't go anywhere else. Gaurav is great and very helpful! There is also a location downtown Victoria, which offers the same repair quality and customer service. read more

BlackApple Cellular - Mobile Phone Repair Near Me - Langford, British Columbia

Bought an IPhone charger, didn't occur to me after I bought it that it was used. Tried it at home completely didn't work. They ripped me off with a high price for a broken charger. Went out of my way to write this review because this place will rip you off, don't go there. read more

Excellent & fast service, honest very helpful, and good advice. Adam retrieved information which helped resolve an insurance claim with Max Assurant through Costco. read more

I have been using BlackApple in Langford for several years and have always been impressed with their level of knowledge and ability. Adam in particular always goes out of his way to make things work and at the best price possible. I would never go anywhere else. read more

Brought in my phone to have some work done, but even though it didnt go as planned, he went above and beyond to make sure i was happy with the result. One of the best customer service from a company i have seen. I would recommend anyone that has an issue with their phones to come here. read more

Excellent customer service. Stood behind the iPad repair they did for me even past the thirty day warranty. Nice to see this level of customer care, too often missing these days. read more