D&M are the very best Electrical Co around. I called them on a Tuesday morning, they came out about…read morean hour and half after I called them. I got a quote the same day. Ben was sent to my house on Thursday, took care of my electrical work in a timely manner, explained everything to me that he was doing, and cleaned up after he was done. I told him I could do it, but he wouldn't have any of that. I trust D&M Electrical and Ben. I won't hesitate to use them again. Ask for Ben, you won't be sorry.

Mr ben just left and we were incredibly happy with him and his service. He was so friendly, let…read moreus know what the problem was and how it was going to be fixed. he was even nice to our dogs when they they came to check him out. Very happy with the service, the speed of which they responded to our call. keeping their phone number for the first.

Frank might not be the most talkative guy on the phone, but he's the real deal. He showed up quick…read moreafter I called, diagnosed the issue, ordered the parts, and had the heat back on without any fuss. His rates are fair, his work is solid, and I'll be calling him again for anything HVAC-related in the future. What really sets this place apart is that it's a true mom-and-pop operation--no call centers, no confusing billing systems, just real people doing honest work. You call, you get a person. Frank shows up, fixes the problem, and leaves a handwritten invoice on the kitchen counter.

Frank came out on short notice to fix our broken AC unit, got us taken care of quickly, and charged…read moreus a beyond reasonable price! If you ever need any HVAC work, Frank is your guy! A man of few words, but great at his job!

Checked and repaired all needed work. Found an issue which was major and repaired it successfully.read more

Called on Friday to make a appointment on next available lady said Monday, I said ok that's fine…read moreMonday at 9:30 she call and says WELL WE DONT HAVE ANYBODY AVAILABLE the whole conversation was far from professional and laughed after she said we don't have anybody available to many people have called in and said they don't have heat KEEP IN MIND OUTSIDE TEMPERATURE IS 70 DEGREES I DONT RECOMMEND THIS COMPANY ​

had him come by and check my AC for a second opinion great service told me more than my last…read moretechnician did will be contacting them back if I need any further service

We started with a preventive maintenance call, because I want to have that scheduled twice yearly…read more I had some concerns that Cody checked on and gave me pricing to address. The price seemed reasonable so he was able to do all the work the same day. I'm happy with what he did and I hope the changes will improve the warmth and efficiency of my heating system.

Tyler was extremely friendly and helpful. he helped me understand what he was doing throughout the…read moreservice. He managed to fix the problem. I would definitely use their service again

Recently moved into a house and after a heavy rain the breaker kept tripping. I called the Home…read morewarranty company and within a couple hours TYLER of DIFY (Do It For You) Electrical contacted me. Set an appointment for a couple days later. People--hire professionals for electrical work!! I'm a DIY guy but DIFY when it comes to electrical. They were running a bit late but at least I got a courtesy call to let me know. I don't mind them begin busy and pushing out a appointment as long as they call -- Which he did!! late without a call with cost ya 2 stars!! LOL A call costs ya nothing!! They arrived and were very professional and they were even gearing up with the booties as to not track in the house. Nice added benefit when they care about the homeowners property!! Tyler and his co worker (Sorry missed or forgot his name--Great guy tho!) checked all the outlets on the circuit and diagnosed the problem. Showed me the issue and explained to me in detail what the issue was and what they were going to do to resolve it. He swapped out a couple older rusted outlets. Tyler did not have all the items he needed on his truck but has promised to stop back in a couple days to add the weather protective covers to the outdoor outlets!! As long as they stop back, the 5 star will hold. Would definitely use them again.

Called with our heat out, they were able to come same day and fixed the issue. Fast, reliable,…read moreand responsible priced.

I can't say enough good things about the owner of this company and his techs. They were right there…read morewhen I had a time crunch on closing a house and a last-minute issue in the ductwork caused by a crawl space mold-abatement project by a different contractor. They checked it out and took care of it, at some cost to their schedule, I"m sure. I was able to close on time, thanks to them! Throughout the process they kept me informed of both the cost and the progress, and the costs were very reasonable. Finally, their accounting and notification systems are amazing. I received an email about what the tech was going out to look at, based on my explanation of the problem before he got there. When the tech went to the truck after his work, I got an email with the analysis and the bill, which I could pay online right then, or later if I wished. The whole process worked not just like clockwork, but like a very expensive Swiss watch. Or a lunar landing. And, they were pleasant, forthcoming about what was likely wrong, and also frank about what they couldn't say until they saw the problem. They treated me as if I had a brain and was likely able to understand what they told me. They believed what I said. All in all, this was a great experience, with great people of great integrity, a great notification and billing system, and, of course, they fixed the problem. I had used TNT before for a general maintenance call, mainly because I love their logo. They were great then, too. Didn't overcharge me, and when I called to see if they needed to come back for the fall, they said no, I was done. No point in paying for that, they said. And they were right! I recommend TNT without reservation. Wish I had known about them years before! R Culbertson

After asking for recommendations on our neighborhood FB page and reading so many raving reviews, we…read morecalled them out for our 4yr old water heater. We noticed some water leaking into the pan and Jacob, who was great, determined that we had to have one 5gal Expansion Tank and two Temperature and Pressure Relief Valves replaced. Where the problem comes in, is the outrageous pricing. They charged us aprox. $700 labor for a 1 hour job. The total time of the whole job with the consult was about two hours. With half that time being used chasing parts. He said that he didn't have the parts on the truck and had to go to both Lowes and Home Depot to find a tank. Not really my problem and I really don't think it's fair to include that time in my overall job. But, nonetheless they don't break it down. He just gave me an overall estimate of the job which was $914 after a $50 coupon. I asked him if it was a pretty fair price for the area, he said yes and I told him to go ahead and do it. I do take some responsibility in the fact that I didn't look through the iPad estimate myself and I assumed it was a fairly timely project. To my surprise, it took about 45 minutes from the time he walked into the basement with parts and was leaving my house. I was kind of left dumfounded at why a 45 min job cost so much, so I looked up the price of the actual parts. On the high end they would have cost about $200. So basically, I was charged $700 in labor for 45 total minutes of work. I called to speak to them about it afterwards and they explain some sort of overall job price that they use. They charge everyone the same whether your job takes 45 minutes or 4 -5 hours. I wasn't explained this or I would have looked for a second opinion. I thought I would be charged a fair price for MY specific job. That's not how they work I guess. I'm not naive to the fact that they have to factor in other costs, but that's just egregious in my opinion. So my recommendation is to get a SECOND opinion. Don't trust that it's a fair price like I did. I won't be recommending them on any review or my neighborhood FB page and will only caution people who ask. If anyone has questions or would like to see the invoice, I'd be happy to discuss. Just PM me. *** Edited to add that the plumber who came out was very polite and answered all of the questions I asked about the water heater and sump pump. He actually did a terrific job. This review doesn't pertain to him personally or the job itself.

Our tech was on time and personable. He not only repaired a burst pipe, he pointed out an issue I…read morehad with my water heater. I thought the pricing was fair. I really liked that I received a picture of him prior to his arrival.

What a great company they are!! And it's not just their company name I like either!! They are…read moretotally professional, but they are personable and friendly, too. And their responsiveness and timeliness, especially after being on 'Northern Neck Time' for so many years, really blew my mind!! They return your inquiries promptly, and when they say they will arrive at a certain time, they do!! Whether it is for the estimate OR to do the actual work. They really went above and beyond to help me, even taking all of my old ceiling fans with them, since I was nervous that my garbage men might give me a hard time about taking them tomorrow. Seriously, I cannot emphasize enough how pleased you will be if you hire them. I know I could have probably hired a regular handyman for a lot less $$, but I don't like to take any chances with electrical things, or with any other things that might kill me if they're improperly installed, and Steve and his gang REALLY KNOW their stuff!! Kudos to a company that really knows what customer service is!!

Fantastic service from Big Dogs. They are very professional at what they do, respectful of their…read moreclients, and sensitive to the K-9 family members of the home. I highly recommend them for any of your electrical needs. And, they did a great job installing our Clipper Creek electrical car charger!