The dreaded "maintenance required" prompt came up on my dash a few weeks ago. I didn't avoid it for…read moretoo long and called Molle to get in with the service department on a Friday morning. The kicker, I purchased a Toyota Care premium wrap coverage when I bought my car 3 years ago from another dealer, and the contract says to go to the dealer of purchase. Luckily, the folks I talked to on the phone were chill, looked up my car, and said it was totally fine for them to take a peep. Brandon got me checked in on the morning of service, and he estimated I'd be done in about an hour or less. I made my way to the waiting area and was actually surprised to see how well they'd set it up for folks. There's a good amount of chairs with a TV, and then a little nook with an L-shape table for those of us on the clock who need a spot to post up and work. They even had a convenience corner with a self-serve kiosk to buy snacks/drinks. I was, in fact, done in just under an hour since my car only needed a tire rotation and standard look over for the 35k mile mark (and at no cost). Admittedly, I was nervous to bring my car in after reading a few not-so-great reviews from other folks here, but I decided to give it a shot anyway. Glad it worked out!

If customer service was more of a focus. I came in for a standard service and with a concern that…read moreI might need an alignment, afterwards the tech barely adjusted anything. I asked Brandon why wouldn't they have just told me everything looked fine. His reply was "well we still have to charge you to pay the tech." I wasn't asking about cost but it does raise a concern that they are more interested in charging than providing customer service. If they were interested in real customer service, they would have came to me and said it does not look like we need to make adjustments so we are going to discount the charge.

This business is all about the customer, I was buying a rear end for my crown victoria and 2…read moreemployees came in on a holiday just to make sure that I was able to purchase it. They provide great service and are willing to go the extra mile for their customer. If I'm ever in the area again I will most definitely use their service.

first attempt to get a part from this place was a waste of time as I showed up at 315pm too and…read morethey refused to pull my part so I returned a couple days later in my tow truck after waiting an hour for the part the gate blew open and hit my emaculate truck! I documented the whole thing with pictures showing I was in a parking spot when it was struck. they were rude, tryed to act aggressive and denied any liability. still without my part had to wait another hour an a half! this place is a joke and it's employees are sketchy. if rather take my chances at pick n pull

I have been bringing my cars here for over 15 years. We moved here from San Francisco to Lees…read moreSummit and found this cool shop one day. Chris the owner has worked on over 10 of my cars, for custom Flowmaster exhaust systems to even a simple Missouri Vehicle inspection to register my car. I trust them with my car needs, pricing and service is more reasonable than the dealer. (Obviously, lol)

We are so glad these guys are there. They always fit us in and we never have to wait too longThey…read moreare very customer oriented. Reasonably priced.

I requested an oil change and tire rotation as it had been 5,000 miles since the last time I had…read morethose services performed. Automan/Autoplaza called AFTER they had performed the tire rotation and questioned my logic in performing this service multiple times. Then, he said that the tires were worn out and he just couldn't figure out why, but maybe it was out of alignment. The tires had 42,100 miles on them, and they are rated at 45,000 miles - original equipment on the 2016 vehicle. Rotation at 5,000 miles is standard and recommended by Nissan. So, a repair shop worthy of my continued business would have stopped the rotation when taking the first tire off the car, prepared a quick quote of 2-3 tire options and called me to say that they thought it needed tires and perhaps I would consider that rather than the rotation. Not this guy. Charged $45 for a tire rotation he couldn't rationalize. Was bewildered how my tires may be worn out. Suggested there was something wrong with the car, but offered no evidence to that end. Didn't bother to spec out replacement tires for me (even after I asked him to do so and gave 45 minutes before I came to pick up the car.) Services were pricey - my car takes synthetic oil, but they charged over $27 more for this service than my previous mechanic. The dealer where my wife gets her car serviced does a synthetic change including tire rotation, multipoint inspection, and fluid top-off for about the same price I was charged just for the LOF at Automan/Autoplaza. The scratches on my door will buff out, I'm pretty sure. And, I did contact through the "contact us" option on their website and have received no response.

I used them for an insurance claim. They painted my car a different shade of white and didn't match…read morethe rest of my car. After taking my car to a different shop this time, I realized they didn't do things that were supposed to be done when replacing an ignition. I don't think they set me up for success when I used this shop. I know someone else who has also used them multiple times for motor issues and continue to have problems after investing a lot off money into this shop. The people are friendly but seems like they aren't precise in the work they do, especially when this work is a lot of money out of pocket.

they are rude unprofessional they hook the brake light on my topper left the wires out and said…read morethat's the way we do it

Awesome customer service from Marco! Quick and communicative. Super helpful with my many questions.read more

I just want to say, Thank you so much to Paul! I was recommended to give you a call through a…read moreservice from Donnelly College about my Honda Civic. I talked to Paul the week before and he gave me a time that I could come in to have my vehicle assessed. I told Paul that the time conflicted with my class, and he told me that was okay, transportation could be provided.Samantha made sure that I got back and forth from school, just like Paul had assured me. My experience was professional, courteous and comfortable! I've been having a really hard time finding a decent mechanic being that I lack knowledge for vehicles . Paul drove the vehicle around, and even had someone else check behind him for a second opinion. My check engine light has been on for months, even after I took it to Jiffy Lube, in which wanted to do a transmission flush that would have totaled to $80.00. Paul called me and told me that I only needed an oil change that wouldn't even cost half the price of the service Jiffy Lube claimed that I needed. Paul was right because for the first time in awhile, my check engine light is not on! As a matter of fact, I'm just going to be honest, Paul said the oil change was on the house, and that he understands that I am a college student trying to graduate. I was prepared to make another appointment when I could pay him, but he insisted that he took care of the issue so that I could continue my daily commute to campus. It's simple things like this that mean so much to me. I graduate this May, but this journey has not been easy. It seems that everything in my life was trying to stop that from happening, including car problems that have prevented me from attending class several times. The fact that the mechanics took the time to be honest with me about issues, and not adding to it for personal gain, means that Roe Body Shop has strong core values such as integrity and honesty. This is truly a service that cannot be bought, and I Thank you Paul, Samantha and fellow mechanics for showing human, unbiased, and generous care for your guest! .

Max is the best! These guys really know what they're doing and have great customer serviceread more

We had a great experience with this business and we have found our new mechanic!…read more We brought our vehicle in and they had it looked at very quickly. We appreciated the clear and honest communication. Repairs were done within a reasonable time and for a fair price. Would 100% recommend this shop to anyone.

Car in with one problem. Car out with several problems. How'd that happen??? Lack of appointments,…read moreweird vibe with the husband / wife team.

Like usual, I was expecting to be inconvenienced and screwed…read more These guys are the exact opposite. Fix my car on site. Cost $100 less than I anticipated. I got it done much quicker than I thought they would. Very accommodating. Honest and I will be using them again, for sure.

The first thing that comes to mind is their open communication. They were always quick to respond…read more Secondly, the professionalism and knowledge of Kyle once he was here. They did a simple transmission flush. I didn't have to move the car, he was able to work around in my garage easily. Afterwards, he explained their other services and what to do if my transmission ever became a serious problem. They did charge me an additional $75 to come to Parkville, But I thought it was worth it since I didn't have to drive to my usual mechanic and wait for them to finish the job. He saved me about a day's worth of waiting and driving.