i was having trouble seeing if my brakes were under warranty so shane at 931 ne sam walton lane was…read morevery helpful and patience with me helping me figure things out very great customer service

This place is awesome! I was bringing my old engine oil there for disposal but didn't have the…read moreability to carry it in with my little ones. I called them and they came out to grab it. Just wish they carried redline oil so I could buy it from them! I literally buy everything else for car maintenance from them.

Unexpectedly Run Out of Supplies?…read more It is that time of the year when we pull the Holiday decorations out of the basement. Going through box after box of "stuff" accumulated over the years we spotted a toy that we usually display. Opening the battery compartment I was dismayed to see batteries from "I don't know when" still installed. Needless to say, not only they were dead but there was that white crusty gunk on the contacts. Out to the garage I grabbed my trusty can of contact cleaner and found that it was as dry as those batteries. Rather than disappoint our granddaughter with a lifeless Santa, I drove the single mile to our neighborhood NAPA store. While I did learn that my original cans price tag promised many years of inflation, the replacement was still affordable. Back home I sprayed and rubbed the connections, installed new batteries, and Santa came to life! Storing the new can of contact cleaner next to a nine year old tube of dielectric grease, I thanked my lucky stars that reasonably priced help was right around the corner. It is really nice having support for stuff you rarely use handy for that unexpected emergency when it hits.

I needed new brakes, Rotors and struts for my car and have always had good dealings with this…read moreparticular Napa store. I decided to check the prices online compared to other auto parts stores and Napa had the best prices for what I needed. There was a promotion for 20% off when you ordered online and picked up in the store so I took advantage of that. I picked up the parts a few days later and the Assistant Manager Josie was friendly and gathered my parts quickly for me. She also helped me carry the parts to my car. I ended up not needing the rear rotors so I returned them a few days later which was also a smooth transaction. Next time I need parts Napa will be my go to,

Great, fast service. We were trying to leave Missouri and head to Indiana when our check engine…read morelight came on 15 minutes into our trip. He got our truck in/out same day for us.

I dropped my vehicle to take care of several maintenance issues (tires, oil), and also to repair…read moresome damage done by a curb that jumped out in front of me! They had my vehicle repaired quickly and for a great price!

Great powder coating went well. The installation went well. The sales people did a great job. The…read moreFixer

Unprofessional, poor quality installation. Not a customer friendly place. Cheap is cheap. This…read moreplace is the bad cheap.

Store manager Cameron has zero interest in assisting customers getting their warranty claims…read moreaccepted. After rejecting multiple attempts at getting my 3 year warranty on a 2 year battery accepted, the associate and I had to find a different way to find my purchase in their system (simply looking up the part, crazy I know) yet Cameron twice rejected my exchange with a receipt on my phone and a record in their system. Wrong person to have as the face of your franchise with so many options available nowadays.

Rude, last words to describe workers. They look like they don't want to he there and certain not…read morewant customers. They will complain and argue if you ask them to install items, like they used to perform. Battery is 1 example. Hire new people or close your doors.

From the moment I walked into the show room and met their representative, I was treated…read moreprofessionally and they went out of their way to insure I was satisfied with my purchase. Mike Lesher and Casey worked diligently to help me find the right vehicle at the right price. I am vertically challenged so initially thought I wanted an SUV, but later realized that the Honda sedan sport was a perfect fit! *I commend everyone part of the Honda Lees Summit dealership. A speical note of appreciation to those who helped with my Zurich protection, the gentleman who put on my tags and the one who added my front tag holder and tags. Your company is very fortunate to have you all as part of the team! Great service!

Terrible! Do not purchase a vehicle from here and expect a good outcome! All they care about is…read moremaking the sell! After that you are on your own. My daughter who is 18 years old purchased her first car there and the first week it started breaking down and having problems, cut off in the middle of the road in traffic. She could have been hurt or worst! The vehicle has been in and out of several shops/dealerships since the first week she purchased the vehicle and it's not even drivable. Lee's Summit Honda had her in and out of their shop in their dealership to run out the 30-day warranty then refused to help her after. They have declined fixing the root problem and declined trading the car in for a reliable source of transportation. She is a full-time college student and home health aide which requires her to travel for work. She is left with no option other than to continue to pay or ruin her first chance at good credit! She found out from the Jeep Dealership that the cause of the vehicle not running is due to a power steering column that cannot be found anywhere in the United States and sat in their shop for months and still she is left with no answers or transportation. We are in the process of meeting with a consumer attorney and filing a lawsuit! Highly recommend finding someone else to purchase a vehicle! General Manager Nate, sorry excuse to be running someone's company!

Someone traded paint with me today in the parking lot of my job. I went to O'Reilly to get…read moresomething to protect my metal from rust. It turns out, they just traded primer on the car. It needs to be buffed out only. They could have tried to sell me anything because I know nothing of cars. They were honest.

Granted they are more expensive than some other parts stores the customer service I experienced was…read moresurprisingly excellent. Good job.