I've been a customer of advanced stores for 20 plus years till today !! The employees at this store…read morereally have no care about customers and helpless at all ... all I wondered is how could this location is still on business???

After a terrible experience in Belton yesterday, Tony at the advance on 119th was amazing very…read moreknowledgeable. Took good care of me even apologized for people outside of his store. Come see him. Advance auto Take care of Tony. He's a great employee.

The staff here is very friendly and helpful. Im am from St. Louis and they went above and beyond to…read moremake sure I could fix my sized caliper. Thank you so much! Great shop!

Great location, great customer service, care and detailed oriented. Will help with whatever is…read moreneeded on your vehicle.

i was having trouble seeing if my brakes were under warranty so shane at 931 ne sam walton lane was…read morevery helpful and patience with me helping me figure things out very great customer service

This place is awesome! I was bringing my old engine oil there for disposal but didn't have the…read moreability to carry it in with my little ones. I called them and they came out to grab it. Just wish they carried redline oil so I could buy it from them! I literally buy everything else for car maintenance from them.

The dreaded "maintenance required" prompt came up on my dash a few weeks ago. I didn't avoid it for…read moretoo long and called Molle to get in with the service department on a Friday morning. The kicker, I purchased a Toyota Care premium wrap coverage when I bought my car 3 years ago from another dealer, and the contract says to go to the dealer of purchase. Luckily, the folks I talked to on the phone were chill, looked up my car, and said it was totally fine for them to take a peep. Brandon got me checked in on the morning of service, and he estimated I'd be done in about an hour or less. I made my way to the waiting area and was actually surprised to see how well they'd set it up for folks. There's a good amount of chairs with a TV, and then a little nook with an L-shape table for those of us on the clock who need a spot to post up and work. They even had a convenience corner with a self-serve kiosk to buy snacks/drinks. I was, in fact, done in just under an hour since my car only needed a tire rotation and standard look over for the 35k mile mark (and at no cost). Admittedly, I was nervous to bring my car in after reading a few not-so-great reviews from other folks here, but I decided to give it a shot anyway. Glad it worked out!

If customer service was more of a focus. I came in for a standard service and with a concern that…read moreI might need an alignment, afterwards the tech barely adjusted anything. I asked Brandon why wouldn't they have just told me everything looked fine. His reply was "well we still have to charge you to pay the tech." I wasn't asking about cost but it does raise a concern that they are more interested in charging than providing customer service. If they were interested in real customer service, they would have came to me and said it does not look like we need to make adjustments so we are going to discount the charge.

Horrible experience.... Made an appointment a week earlier for 9am (was the first put on the list…read morefor Monday).... Just to sit for over 2 hours and watch walk ins to be put in front of me... All I wanted was a diagnosis that only takes truthfully 20 minutes and if you know you that can be done with just hooking the machine up and walking away.... When I was told they was going to lunch soo. I just asked for my keys and was walking out the door when the older lady behind the counter had a smarr a&@ remark..... so my rebuttal remark to that NOW is ...... If you didn't want to service African Americans say that..

The best mechanic I've ever been to. This is the only place I'll bring my car whenever it needs…read morework. Their prices are great, and the customer service is outstanding.

Unexpectedly Run Out of Supplies?…read more It is that time of the year when we pull the Holiday decorations out of the basement. Going through box after box of "stuff" accumulated over the years we spotted a toy that we usually display. Opening the battery compartment I was dismayed to see batteries from "I don't know when" still installed. Needless to say, not only they were dead but there was that white crusty gunk on the contacts. Out to the garage I grabbed my trusty can of contact cleaner and found that it was as dry as those batteries. Rather than disappoint our granddaughter with a lifeless Santa, I drove the single mile to our neighborhood NAPA store. While I did learn that my original cans price tag promised many years of inflation, the replacement was still affordable. Back home I sprayed and rubbed the connections, installed new batteries, and Santa came to life! Storing the new can of contact cleaner next to a nine year old tube of dielectric grease, I thanked my lucky stars that reasonably priced help was right around the corner. It is really nice having support for stuff you rarely use handy for that unexpected emergency when it hits.

I needed new brakes, Rotors and struts for my car and have always had good dealings with this…read moreparticular Napa store. I decided to check the prices online compared to other auto parts stores and Napa had the best prices for what I needed. There was a promotion for 20% off when you ordered online and picked up in the store so I took advantage of that. I picked up the parts a few days later and the Assistant Manager Josie was friendly and gathered my parts quickly for me. She also helped me carry the parts to my car. I ended up not needing the rear rotors so I returned them a few days later which was also a smooth transaction. Next time I need parts Napa will be my go to,

Brought in my car for new brakes, they got it done in a day and it was a fair price. They are…read morereally nice over there

I have used Bailey's for a very long time since they have always been fair, honest & reliable. This…read moretime I dropped my car off on Wed night for a Thurs appt. Never heard from them all day Thurs. When I called they said they couldn't get to it but would get to it first thing Fri. Then I didn't hear from them again Fri so I called at 4:00pm. Their excuse was someone didn't show up for work so they didn't work on my car, nor did they bother to let me know on on Fri before a 3-day weekend. They said I could come pick it up and bring it back sometime the next week. They've lost my business and recommendations. Zero for customer service & consideration. What a disappointment & inconvenience. I'd give them zero stars if I could.

These guys rock! They saved me a ton of money on a key fab, rather than going to dealer. Very nice…read moreand professional. I would recommend them to anyone.

Fast and excellent service from John and Helena. Prices are reasonable. I highly recommend this…read morestore.