I had to put in a special order at O'Reilly's for a radiator hose. It had to be on special order so…read moreI had to pay $10 for shipping. The hose arrived and it was the wrong one. We took it back and they did have the correct one right there in the shop but it cost me $9.00 more dollars for it. I asked them if I would be able to get my $10 back from the shipping since the part was not the correct one and they said no on special orders they can't do that. What??? I don't understand that. I need every dollar because I am a senior woman on disability and I don't think I will order anything from O'Reilly's again. I do want to add they are always very friendly and happy to help you but that policy is not good.

Incredibly disappointed in their customer service yesterday. My sisters car battery was bad so I…read morefollowed her up there assuming they would help her change it but even though three grown men were working, they would only "carry it to her car for her...". Seriously? The two of us had to stand in the cold and jumpstart her car which probably took us longer than it would've taken one of them to change the battery.

As always - when I stop in for assistance I receive it tenfold and today I saw it in action with…read moreother customers. They have never disappointed me or my family with their customer service and standing behind their services & products.

Best service every single time I have gone in. Go above and beyond to help, rare now days!read more

Purchased a specialized battery from there. They never gave me the packaging and would not think I…read morewould need a receipt when I came back two days later because the battery did not work. They refused to give me my money back because I didn't have the packaging which I never got

I only go to Batteries Plus for my essential battery needs. They have everything from KeyFob…read morebatteries to some amazing flashlights and everything in between battery-related. Levi is so amazing and he is the go-to person for me. Levi is kind, considerate and knows his stuff. Every time I leave, I leave with a smile and know that Levi took care of me. Trust me, these are THE experts in batteries! Highly recommend Batteries PLUS! Batteries PLUS Levi! LOL

Booked 2 days in advance, they were supposed to come on a Friday, never showed up, they called on…read moreSunday, saying there was a mix-up. They came out, did the install then increased the price by over $100 from the price set when I booked the install. Avoid this garbage company and their tactics at all costs.

LOL... I love this place. Around forever it seems, it's no fuss, no muss, no hanky panky kind of…read moreplace. I arrive and tell them I think my battery is in hospice. "Nope, she's done died," the guy I meet tells me. 5 minutes later I'm backing out, new replacement installed. The kind of service and timeliness I wanted and needed. Nuff said. If you can deal with kind of service and expertise this is the joint for you!

Jeff at Standard Battery went above and beyond. My car broke down and I walked 30 minutes to their…read morelocation to buy a new battery. Not only did they help me find the right battery but they also gave me a ride back to my car and installed the battery for me. I would highly recommend Them to anyone!

I'd give 0 stars if I could, but since so can't , a one will have to suffice..... After leaving a…read morevery well earned 1 star review on google , I gave them another chance to keep my 20 years of purchasing . First guy I encountered was GREAT, (although he said he's quitting soon, so there's that) but second guy walked in and said "there's Mr One Star Review" and shot me a snide look. I asked him why he felt the need to run his mouth to a customer , he promptly told me off , I stepped outside and let my employee who was with me handle the remainder of the transaction. The second employee proceeded to follow me outside to threaten and intimidate further. Telling me he owned three cars lots and didn't give a F about his job, and he ain't never been knocked out before. Remember, I'm a customer..... I left and called to speak with a manager . Jeff was cool with me while I was angry and venting, and assured me we would have a meeting with the GM to discuss this matter . In fact that was a lie. The battery I was sold was bad, so I returned 3 hours later , only to be met by Jeff ( who has always been the nicest most chill laid back guy , until today) who had the shíttest attitude with me over what HIS worker created and refunded my money instead of exchanging my battery and told me we wouldn't be doing anymore business in the future. All with unwarranted condescending attitude. Alls well, 20 years of loyal purchasing for myself and my customers , not worth a damn to your company . Your fat lazy mouthy employee needs fired, Jeff needs to retire , and the whole damned place needs a new crew. And Advance had the same battery 23$ cheaper , delivered to me, with none of the hostile BS ...

I see why this store only has 3 stars. I am surprised it is that many. Very rude staff and…read moredon't honor their commitments. Avoid this store if at all possible.

Batteries + Bulbs offers a lifetime warranty on batteries. I've had to visit them twice (Fitbit and…read morekey fob). I paid $19.99 for each. They keep your information in the system, so no need to keep your receipt.

I was quoted 15 cents a pound for battery scrap. Brought them 9000 pounds to be told it's 10 cents…read morea pound. They tried a lot of ways to justify the change. To get that price I need to pre pallet all batteries just as they want and unload them myself. They can't be in any type of cardboard box for handling. An obvious bait and switch. Nobody said anything different till it was all unloaded. I won't go back and will tell anybody thinking about shopping there. There are other places!

Couple months ago I called and asked if they buy batteries they said yes and told me how much they…read morepay got there and they told me a different lower price they told me to go to garage door and the guy who opened the door told me a lower price than the last guy and when I told them I had different prices given to me he said I didn't basically calling me a liar , I had did business with them in the past and it was good but this time I'm done with them and will never do business with them again , I made a review the day this happened and it disappeared from the reviews I will make sure I let everyone I know not to do business with them.