We used Loyal Pet Crematorium during an incredibly painful time. My fiancé handled most of the…read morecommunication initially because I was inconsolable after losing my pet. The obituary they published was pieced together from details he provided, but it read very juvenile and choppy, and didn't reflect the dignity or depth of what she meant to us. I ultimately had to step in and write a more elegant, flowing obituary myself and ask that it be used instead. Unknowingly, they misspelled my son's name on both the obituary and the Christmas card they sent that year. While the card itself was likely meant as a kind gesture, I didn't need to be reminded of my grief that way. A simple, accurate acknowledgment on their website would have been more appropriate. The urn my son chose was perfect and truly appreciated. However, I was uncomfortable that they cut her fur to give to us prior to cremation. While their heart was in the right place, it wasn't something we wanted or were emotionally prepared for. This is deeply sensitive work that requires exceptional attention to detail and emotional awareness. While there were thoughtful elements, the overall experience fell short at a time when care, precision, and understanding mattered most.

Words cannot convey the appreciation I have for these wonderful people. They make an absolutely…read morehorrible situation that none of us want to be in more bearable. I will forever be grateful for the kindness and compassion I've always received.

Lost my babygirl after 16 years of being together. Rainbow bridge let me and my family have our…read morelast goodbye to our beloved when we dropped her off. Welcomed her back home two days later in a beautiful wooden urn. An amazing company that you will not regret choosing. The most respectful and professional people who listened to our needs. Could not have thanked them enough.

We lost our little Omega on 9/11. I checked out various pet cremation services was not feeling…read morewarm and fuzzy until I contacted Rainbow Bridge and spoke with Zane. Zane and Logan were wonderful, respectful and explained the process to me. There were no red flags - others wanted a fee for private cremation but if you wanted to observe the chamber they then asked for an additional $350 for that. Logan did a wonderful job with the clay paw prints. Everything about them made me feel like I was in good hands. I actually chose to drive to their location and it was worth the 1-hour one-way trip! Highly recommend them.

As the hardship of loosing a beloved knows no bounds, I am very appreciative of the support that we…read morefound. We lost our Lab after 13 years, and she was given to Thor's from our vet. In the sad reality we're in, it is just another day doing the same job. However, they know that whatever comes in through their doors, someone loved dearly. Extra steps were taken in every item, so much so, you can tell. When that unfortunate day comes, I hope you find comfort in knowing that they both respect and honor your loss.

From the owner: We are a family-owned and operated business located in Shippensburg, PA. Providing Communal &…read morePrivate Cremations (not partitioned). Offering a host of packages, a wide range of retail options, urns, jewelry and keepsakes. 24 / 7 Immediate Need Service is available. Every pet is barcoded and carefully tracked from pick up to their return. If you know us, you know we are the right people for this job. Our animals are our top priority, and we rescue and work with animals whenever we can. We are passionate, caring and will go the extra mile and have chosen this business in honor of our loving animals that have passed as well as the living.

Could not have asked for a better company in our time of sadness. They were seamless and very…read moreunderstanding. Would definitely recommend as a number 1 choice when your fur baby crosses the rainbow bridge. Thank you so so much.. PS: I Appreciate you Susan!!!

Peaceful Valley was an excellent choice and the best sendoff we could give our 11-year old kitty,…read moreSusie. Everything from the best customer service you could ask for, along with the quality of the wooden box (Amish made), down to small details like a hair clipping, were just exceptional and far exceeded our expectations. While losing a pet is utterly heartbreaking, Peaceful Valley, would be our choice again and again for their outstanding friendliness and care that they showed toward us, especially during a difficult time.

This company apparently cares about nothing but profit. The emergency vet that euthanized my cat on…read moreThanksgiving contracts with Agape. The cost was $500 just for the cremation, which through a non-emergency vet would be around $200. Because of the holiday I could not transport the body to a vet and so paid up. Then I was shown a folder of memorial urns and items I could buy. I was appalled. Grieving people do not make good choices, but usurious Agape thinks it can make more bucks by playing on our sorrow. But the real horror, after all that, was finding out my cat's cremains were being shipped through the post office--the cheapest way possible and so insulting. sending your pet home on a mail truck. I was able to get the cremains off the truck and to the vet, but for $500 I should have received Fed Ex kid glove treatment. I fault the vet clinic for using this greedy company. I have had other cats cremated and have never experienced such treatment. I just wonder if the ashes I get will be my cat's--some places take videos of their cremations, but I expect Agape has no proof the ashes are whose they say they are. Shame on them.

Let's start with they put my dog's ashes in the back of a UPS truck and made me sit around for 7…read morehours to sign for them. I'd have HAPPILY driven to the facility to retrieve them if given the option- which I was not. The thought of him in the back of the truck all day, bouncing around with people's online shopping orders made me sick. Then I get the ashes, and when I went to take 1/4 tsp to send away for memorial jewelry, it was nearly impossible to get 1/4 tsp of smooth ash as the container is FULL OF BIG BONE fragments! I cannot believe how lazy and uncaring this company is. Utterly heartbreaking experience. EDIT: I would like to note that a manager has called, twice, and offered a refund, additional mementos and to reprocess. He confirmed that the state I received Max back in was not up to their standards. I appreciate his sincerity, and just wish this never happened in the first place.

Highly recommended . We were greeted with kindness . Ms…read moreAngela gave us a choice to wait in the lobby or a private room . Then Marcos who met us in the parking lot accompanied inside the place . With all the grief we were feeling with our loss, Marcos was very patient and showed so much empathy . It wasn't a hush hush procedure. He spent so much time with us explaining the whole process . There is so much support and understanding . How thankful we were when we left . Our beloved Joshua was in good hands treated with so much respect and dignity . He was Family and surely Marcos was exceptional with that . We are so blessed and thankful we had found this place . So family oriented . Highly recommend this funeral place both for loved ones gone and pets . The personal treatment is exceptional. Thanks so much . Portia & Carmencita Fiesta

They took amazing care of our boy Spottie Pippen and the personal touches such as his paw prints…read moreare cherished items from our dear Bunny.