Took real good care of my dear Marvin and Theodore. Highly recommend, especially if you are looking for private viewing.

Lost my babygirl after 16 years of being together. Rainbow bridge let me and my family have our last goodbye to our beloved when we dropped her off. Welcomed her back home two days later in a beautiful wooden urn. An amazing company that you will not regret choosing. The most respectful and professional people who listened to our needs. Could not have thanked them enough. read more

We lost our little Omega on 9/11. I checked out various pet cremation services was not feeling warm and fuzzy until I contacted Rainbow Bridge and spoke with Zane. Zane and Logan were wonderful, respectful and explained the process to me. There were no red flags - others wanted a fee for private cremation but if you wanted to observe the chamber they then asked for an additional $350 for that. Logan did a wonderful job with the clay paw prints. Everything about them made me feel like I was in good hands. I actually chose to drive to their location and it was worth the 1-hour one-way trip! Highly recommend them. read more

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I highly recommend this business to take care of your needs after your pet's passing. In preparation for my dog, Duke's passing I discovered Rainbow Bridge Pet Services. The reviews I read spoke highly of them and I echo those comments and more. It's operated by two brothers and has a family approach towards providing support tailored to your needs and desires. They treated Duke with the respect and dignity he deserved after his passing and in preparation for his cremation. They also were compassionate and supportive toward me. They helped ensure I was prepared to make informed decisions for how I wanted to handle things and have the most optimal outcome during the worst experience I've been through. If you choose to go to their location to observe or wait for the cremation to occur, they have a welcoming building for you to wait in. It's thoughtfully decorated to give you a sense of peace and calm while you want to receive your pet's remains to take home. The wooden box you'll receive your pet in and the accompanying keepsakes are all put together in a manner that provides you something to cherish afterwards. Unfortunately, in searching to find what business I wanted to use I noticed that there are a lot of financially predatory ones. They take advantage of people when you aren't thinking as clear minded during this challenging time. There wasn't anything of concern while using this business. I believe they're the best choice you can make during the worst moment you'll experience with your pet. I can't thank them enough for starting me on the path to feeling whatever closure I can after losing Duke. read more

Rainbow Bridge Pet Services - Duke @dukeofthebulldogs - Pet Cremation Services Near Me - Lovettsville, Virginia

I'm so grateful for how they treated me and my fur baby. Don't judge a book by its cover, the drive might be a little far. But I don't regret it at all. He let me take my time to say goodbye, gave me a paw print with fur clippings and a little glass of his ashes along side his ashes in an urn. Simply put, thank you for making an extremely hard and overwhelming ordeal peaceful for me. He let me watch him be placed inside the thing and didn't rush me one bit at all... Later he came out with my baby and honestly... I would choose this place again for cremation. Very private, very intimate, exactly what I wanted and needed. I called many places and my heart told me to go here, and I'm glad I did. I got to send my baby off, not alone. I stood outside for 1.5 hours watching it all happen and after a while, I felt some peace knowing he's in heaven with his friends. Rest in peace Mason. I love you forever and ever. read more

They are the most compassionate people. They came to my house to do a pick up and had my pet back 2 days later in a beautiful carved urn. I would use them again. read more

We suddenly lost our beloved Sadie Rose and within minutes found Rainbow Bridge online. We called and the brothers set up an appointment for the very next morning. It was a little over an hour's drive but the trees and mountains were beautiful and serene. Logan was so kind and accommodating. He took the time to explain everything and then asked about our girl and gave condolences. He took some hair clippings and a paw print and then left us to say goodbye for however long we needed. Our other dog was allowed to be there to say goodbye as well. He has an air-conditioned room to sit in while you wait. Comfortable couches, a water bowl for dogs, and restroom it was all very nice. Having a private cremation where your beloved pet is the only cremation being done and you can be there the entire time is such a relief after experiencing the pain of losing them. I can not recommend Rainbow Bridge enough. The brothers are so kind and considerate and you never feel like you're being taken advantage of during the process. If you have lost a beloved pet this is the place to call. read more

Very responsive family run business. The brothers were kind and accommodating. I won't take my pets anywhere else when it's time. I was able to watch my babies go in and come out of the furnace. So comforting to know I have their ashes, and only theirs. read more

We have used Rainbow Bridge twice and they did a great job both times. Understanding and accommodating during a difficult time.

Our family was devastated that we had to put our young dog to sleep. Zane was so kind, compassionate, and helpful to me during a difficult time. He made everything very simple and went out of his way for us, meeting us after the business had closed. I would recommend this service to anyone who truly loves their pet. They only do private cremations, will allow you to be there if you want and their service is completed within 24-48 hours rather than a week like most other companies. read more

We rescued our German Shepherd four and half years ago. He instantly became attached to my husband, sticking by his side and going everywhere he went. Because if this we renamed him Elmer. As in "sticks to you like glue. Elmer's Glue. He was the sweetest gentle giant weighing over 100 pounds. He passed away at home quite unexpectedly in November. It was late in the evening on a Sunday. We were devastated. I called Rainbow Bridge at 11:30 PM and spoke with one of John's sons. Speaking to a real person and being able to make arrangements was comforting. We made plans for Elmer to be picked up on Monday morning. A few days later I drove out to pick Elmer up. I drove to the kennel. A beautiful drive through the foothills and I felt such a sense of peace. When I arrived I met John. He took his time to see peak with me and actually gave me a tour of the kennel. He is such a nice man. I highly recommend Rainbow Bridge. They made a difficult situation easier by showing us compassion and being there when we needed them. They also provided a beautiful wooden urn, lock of hair, paw print and a capsule of ashes as remembrances. read more

I cannot speak highly enough about the care, compassion and grace that we experienced in letting our beloved girl go. Thank you for what you do. read more

Their services were easy to connect with and made us feel safe. We were able to build a strong bond and work together seamlessly. We highly recommend their services as they made us feel comfortable during a difficult time of losing our pet. They took care of us and ensured that we were well taken care of throughout the process, leaving us with a sense of reassurance and satisfaction. read more

We had to say good-bye to one of our fur children in May, I called them in the morning and the young man that answered the phone was so wonderful. He explained everything to me and told me they would contact us when they arrive later that afternoon. When they came to pick up our Marley they gave us all the time we needed to say our final goodbyes before taking her. We got her ashes back the next day, they dropped them off at our house since it was on their way, I do need to apologize to the young man for not asking him to come inside when he brought her back, my mind was still all over the place and forgot my Manners. We will definitely recommend the services they provide to anyone in need Thank you again for everything read more

Bad customer service on the phone. Who ever answer the phone he should get another job. Not even saying who he was and who he was representing, kids playing in the background. False advertising read more

Due to kidney failure sadly we had to euthanize our 23 yo cat on Wednesday. Friskie had 2 vets, one was holistic. They both recommended different cremation companies, both promised private cremations. I did extensive research into the 2 different companies and found complaints against both. Losing bodies, sending wrong pets paw prints etc. I rejected both. I was very determined to get the right company as we cremated our other cat 20 years ago and found out years later it was a communal cremation, not ashes of our beloved cat. Then I found Rainbow bridge, a family owned and run business. They also own kennels. First I spoke to Zane who assured me that Friskies ashes will be hers and hers only. Me being the cynic I am I decided to drive Friskie's body myself to the crematorium and stay with her all steps of the process. Logan, the owners son, greeted me and gave me time to say goodbye. He told me to take my time and let him know when I was ready. It took me a good 15 minutes until I could let go. There was no rushing me at all. Logan told me in advance what to expect in the chamber room. Then Logan took Friskie into the chamber room as I followed. I was pleasantly surprised that each chamber was large enough for only one body. This place only did private cremations. This was very reassuring. Logan was very patient with my questions. About an hour and a half the process was complete. I left with the ashes which Logan placed in a beautiful carved wooden box. Logan also put some ashes in a tiny vial so you can carry them as you want along with some fur clippings. All were lovingly wrapped with a ribbon. Going to the crematorium yourself with your beloved pet is not for everyone. But it is something I wanted to do just to be 100% certain the cremains were of my cat only. If you decide to go as I did, be assured you and your pet will be greeted and handled with kid gloves. Logan and his dad, very friendly, made me feel at ease, offering coffee and lunch although I didn't feel like eating. There was another very nice man named John too. I highly recommend Rainbow Bridge to everyone even if you don't go to the crematorium as I did. You can be assured the cremains will be of your pet and your pet only. They also offer extras like paw prints. read more

They were amazingly kind, patient, and thorough at a very difficult time for our family. They treated Penny with the utmost respect, and returned her in a beautiful carved wooden urn. They even rearranged things on their end when she decided to leave us early during a weekend at the emergency vet. Couldn't give enough praise for this business. read more

I cannot say enough about how impressed I am with the service provided by Rainbow Bridge Pet Services. Everyone I dealt with was KIND AND COMPASSIONATE during a difficult time. I appreciate their professionalism and compassion more than I can say. If you need their services, don't hesitate. read more

I can't say enough about the staff at Rainbox Bridge. Our Daisy passed away while my GF and I were on vacation. Rainbox Bridge was the first place that popped up and called. The staff there was so empathetic. As I was trying to coordinate with our dog/house sitter and Rainbox Bridge, they were more than accommodating talking at times with myself, my GF, and the dog sitter to make arrangements. They weren't worried about getting the credit card number and payment and just wanted to make sure we got things organized. Our sitter was able to drop of Daisy there and they were able to hold her till we got back so we could say our final goodbyes. Going up there, you could feel the empathy in all the employees you dealt with. Never feeling rushed, never feeling like they were trying to sell you things. Understanding that you are grieving. The box you get with the private creamation, along with the paw print that we added on was absolutely perfect. Thank you again for helping make what was already a very difficult situation just a little bit less stressful. read more

Our guinea pig recently passed. Living in an apartment in Reston Town Center, our options for her remains were limited. We chose cremation via Rainbow Bridge Pet Services and what a beautiful experience. This was the first loss my son has experienced and Rainbow Bridge help make this less painful for him. The entire staff is welcoming, warm, and sympathetic from the moment you arrive to when you leave. Our piggy was placed in a stunning carved box with her ashes and her hair for remembrance. All items were wrapped beautifully with a sweet bow. Above and beyond is what Rainbow Bridge Per Services offers. I will not hesitate to use when needed again for our other animals (hopefully not too soon though). :) Lovely, lovely staff and business! Keep doing what you are doing! read more

Rainbow Bridge Pet Services - Carved box and remembrance certificate. - Pet Cremation Services Near Me - Lovettsville, Virginia

I lost my beautiful cockatiel after 14 years. Mango was an important part of our family, and I always knew I wanted to honor him the right way when he passed. No one ever really feels "ready" when it happens, and I was no exception. His avian vet office wasn't open, so I was completely lost. After some quick research, I was upset at some of the services many crematories offered. I finally stumbled upon Rainbow Bridge and I am so happy that I did. Not only would Mango be individually cremated, but he would be placed in a gorgeous wooden urn. From the research I've done, these added services can cost a lot of money! The pricing is incredible and really helped cement that this was the best option for all of us. I chose to have him picked up and cremated the following day. Overnight, I couldn't sleep because I knew I wanted to be there during his cremation. I texted the owner early in the morning and asked them to hold Mango for one more day so I could be there. The actual crematory is not gory and scary. I felt comforted knowing that Mango had other little "friends" going on the same journey that day. I placed flowers, treats, and covered him with a shroud. I was even allowed to press the button to begin the cremation process. This may be a lot for some people, but I consider myself death-positive and this helped me so much with my grieving. I cannot recommend Rainbow Bridge enough. I have told everyone I know with pets about them. Honor your pets memory! read more

Best in the business. Handle your animal with the upmost respect and care when you need it the most.

On Tuesday, July 25,2017 we had to say goodbye to our 17 yr old boy, Murphy. We also have Larkin whom is Murphy's litter mate. They've never been separated until now. We brought Murphy back home so his brothers could know he was gone. We knew we wanted the brothers to stay together and cremation allowed this to happen. Personally knowing John and his caring nature, we knew to call Rainbow Bridge. John personally came to our home to receive Murphy. He carefully placed him in a very nice cloth bag with a handle on each side and carried and placed him in the vehicle with the upmost care. In less than 24 hours we had Murphy back. He was placed inside a beautiful hand carved wooden box, some of his fur was in a small bag tied with a blue ribbon, a small vial of his cremains, a certificate of cremation, the rainbow bridge poem, all placed with dignity in a white box. As a funeral service licensee, John provides a better service than most funeral homes I've ever worked for! read more

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Our five-year-old Guinea pig, Charlie, past away and we called Carol with Rainbow Bridge. I could not believe the level of care and compassion that she shared with our Family. She met with us and explained to the kids everything that they would do to take care of Charlie. When I picked up Charlie, I could not believe how much was done to make for a beautiful presentation. We all cried as we open each piece of the special touches that John and Carol had delivered to us. Their service is not one that you look forward to in life, but I highly recommend them to any pet owner when you are in pain after losing your loving pet. The price you pay is not much for what they deliver. We were treated so great and with sincerity. We got a hand-carved wooden urn, glass keepsake with ashes, clipping of hair, and so much more. We can not Thank them enough. read more

At a most difficult time in any pet lover's family, Rainbow Bridge Pet Services make the experience as easy as possible. I have called them twice when I lost my pups and each time they were respectful and provided answers to all of my questions. I have recommended John and his services to others and will continue to recommend them in the future. read more

So, my hamster died recently and I didn't want to bury her. She was my husband and I's first hamster and we really loved her. We tend to move a lot so I wanted to have her cremated so she is always with us. I called rainbow bridge and they were SO nice to us. We dropped her off the day of her passing and picked her ashes up the following evening. The box is beautiful, the certificate/paperwork all looked great. They offered to try and make a paw print but it didn't work out. I mean, a hamsters little hand is the size of your pinky nail. So I wasn't surprised but, I was grateful for the effort. Thank you so much! RIP Lucy read more

Rainbow Bridge Pet Services - My hamsters urn - Pet Cremation Services Near Me - Lovettsville, Virginia

Thanks John for your kind words and the best service any grieving fur parents can ask for. We never thought we'd lose our lil Pouchi boo so quickly and unexpectedly. We knew of another cremation service 10 minutes from us but chose to call John anyway even though he is an hour away from us. He got to our house in no time and allowed us to pick her ashes up on the same day in the beautiful urn he provided. We feel so comforted knowing Pouchi was treated with respect and utmost care. Definitely recommending his service. read more

I am so grateful to find Rainbow Bridge Pet Services and its owner, John. I would give it a 10-stars review if I could. My cat Zhuzhu passed away a week ago. I went to Yelp and saw people gave Rainbow Bridge Pet Services 5 stars so literally read through each comment to make sure they were authentic. Only after I talked briefly with Carol on the phone, I realized how warm and caring she was, and I believed all the comments here are true. When I took Zhuzhu there, I met John since Carol was on vacation. John was such a great person with a big warm heart. He handled my baby with caring and love, just as Zhuzhu was sleeping instead of being dead. During the whole process, John had light hearted conversations with me to keep me sane since I would pass out when I saw my baby got burnt to ashes in front of me. I couldn't think of anything more he needed to do for me and my baby. Now after 1 week, when I replay the whole process in my memory, John's warm and kind smile and voice are still so vivid and touching. That is the best farewell my Zhuzhu could wish for. read more

Our beloved Golden Retriever, Levi, died on last Sunday at home. My husband googled and found Rainbow Bridge. John promptly came and took Levi for private cremation on Monday. He brought Levi home on Tuesday. They are efficient and compassionate. Glad we found them. read more

It is never easy losing a pet. Our husky recently passed away on a Sunday afternoon at home. I called Rainbow Bridge Pet Services and they had someone at my home within the half hour. They took care of our dog with dignity and gentleness. His ashes were personally delivered back to our home a couple of days later. I cannot recommend Rainbow Bridge Pet Services highly enough. They are professional, compassionate and go above and beyond for their customers. read more

When I finally realized that it was time to say to my beloved dog, Paco, I knew that leaving him at the vet afterward would be unbearable. I had already done some research on local pet cremation, but when my husband called and spoke to Carol to get more information, we knew we were making the right decision by using Rainbow Bridge. She was thoughtful, caring and very informative about the process. John met me the next day at our veterinary hospital after Paco passed, and knowing that I was not leaving him "alone" kept my heart from breaking into a million pieces. Carol delivered him back to me this morning, and we take great comfort in the care that was put into returning his remains- beautiful wooden box, a bit of fur, and a small jar of ashes. I would recommend them wholeheartedly, and will turn to them again when the time comes. read more

Rainbow Bride Pet Services had been recommended to us by a friend who had just lost her sweet pup just days before we had to say goodbye to ours. We feel very lucky to have found this place. John and Carol were very kind and compassionate. Even though we called after normal business hours, our call was answered promptly and they took their time answering all of our questions and setting our minds at ease. John arrived to our home as scheduled, and allowed us as much time as we needed. He handled our sweet girl with the greatest of care, and personally returned her to us the very next day. I would absolutely recommend them to anyone needing this service during this difficult time. read more

First off, losing a pet is a very difficult thing to go through. That being said, my experience here was fantastic! They greatly helped with the grieving process and made the entire experience manageable. Within 24 hours, I had the ashes back and had a nice box to put him in. The owner came to do the delivery and I was happy to know that the cremation was completely private. I would absolutely use them again should the need arise. They are also much cheaper than all the other places. read more

John's services were amazing. He was very thoughtful and easy to talk to about the entire process. He made sure I knew the differences between different types of cremation even when I was thinking about going elsewhere because he was a bit far from my home. But once I looked around, nobody was really closer and he had been so friendly on the phone I called him back. Then he offered to meet me half-way! He did a very nice job and I trust John that handled everything with dignity. I would go here again if needed. read more

My beautiful 15 year cat, Laska, died on May 26, 2017 from kidney disease and I wanted her to have a private cremation. Catoctin Vet in Leesburg told me about Rainbow Bridge Pet Services and I am so happy that I chose them. They promptly arrived to pick up my Laska. I had heard that other companies put your beloved pet in a plastic bag and can be stored in a freezer until they show up, but NOT Rainbow Bridge! They have designed wonderful cloth bags so that your pet may be treated with care and dignity. They NEVER put them in a freezer. It was a blessing to know that my little Laska's body was treated with loving care and respect just like she received while she was alive. She received a private cremation so that I know only her ashes were returned to me. The lovely wood urn has a delightful carving on top and I was also given some of her fur and a miniscule bottle of ashes with a ribbon besides. It was beautiful presentation for my Laska. As hard as it is to let a beloved pet go, I feel comforted to know that Rainbow Bridge Pet Services is there to help with the transition. I shall use them for all of my four-legged companions when the time comes to let them go home to the Rainbow Bridge in Heaven. Thank you! read more

I was overseas without a working cell phone when my sweet pup of 12 years passed away. I'm very grateful that my dog sitter chose Rainbow Bridge Pet Services. Carol communicated with me promptly via email and was able accept a delayed payment due to Paypal issues. When I went to pickup his ashes, I felt immediately comforted that my dog had received the best and kindest care. John will treat your pet like it was his own. read more

Our cat passed away at home and we wanted to find a private cremation service that could pick up and drop off at home. Rainbow Bridge was very responsive and compassionate, walked us through the process and had someone to the house in an hour or two to pick up our kitty. They brought back our kitty's remains the very next day in a very nice wooden box along with several other keepsakes (paw print, fur, etc.) and were very reasonably priced. Their level of care, compassion and responsiveness was everything we hoped for in a final care provider, and we would absolutely work with them again in the future. read more

I can't say enough good things about my experience with Rainbow Bridge. When we had to say goodbye to our 14 year old cat, it was obviously a very difficult time, and Carol and John came through for us. They were kind, thoughtful, respectful and caring. They patiently helped us understand our options for cremation, and went above and beyond by making themselves available to us after hours. John picked up our kitty from our house late in the evening and returned her back to us the next day. Her ashes came in a beautiful wooden urn, tastefully packed in a simple box with tissue paper and ribbons, along with a small keepsake packet of her fur. These guys are wonderful, and clearly care about their customers in their hour of need. I hope it's a long, long time again before I have to call them, but when the time comes to say goodbye to another pet, I won't look anywhere else. read more

To say that they're amazing is an understatement! Carol thoroughly walked me through the process from the moment John shows up to the moment your babies are given back to you. The level of care he puts into taking care of your babies is beyond great. I would highly recommend them to anyone who has to put their animals down. read more

Very professional service. Called shortly before 6am very caring and respectful. Drivers were at my house before 8am. Would definitely recommend. read more