This place is... fine? Nowadays, there's not much reason to shop in-person over online and prices…read moreare generally higher at in-person stores (with the exception of places like B&H, but there's nothing like that in Vancouver), but it's nice to have a local place around when you need something quickly. Realistically, I don't think there's a big difference between this place and Kerrisdale Cameras, but sometimes Broadway gets things before Kerrisdale and vice versa, e.g., when it was released, Broadway got the Sony A7IV in stock before Kerrisdale, but you have to call both stores since the opposite is sometimes true as well. The staff here are generally knowledgeable but, per the above, nowadays, you can also get answers on the internet, so that doesn't obviously add a ton of value.

I drop by Broadway Camera whenever I'm in Lansdowne just to see if they have any new gear. The…read morepeople that works their have always been nice. In terms of product selection, it's nothing like Adorama or B&H. Broadway Camera mainly carry the main brands, and some cheaper alternatives (China brands). But, they can special order some items in. The staffs' product knowledge is pretty good, because they are all photogs. But, one thing changed recently, and that's--SERVICE. I thought it could be just those few times, but today's visit was very clear that the service has gone stale. I was looking to purchase an ExpoDisc 2.0 and I had to commandeer their attention. Here's what happened: I walked in to the store. There are no other customers. There are two staff and the store manager behind the counter. One of the staff was on a computer, the manager jumps on to have a conversation with that staff as soon as I walked towards him. The second staff joined them after a few seconds. All three ignored me as if I (and my two kids) didn't exist. After standing in front of them without a batting an eye at me, I spoke up. But only the second staff finally responded with the other one and the store manager still engaged at the computer. In the end, I left the store without the product I came to get. And because of my experiences lately, I think I'm going to bring my business elsewhere. Today's experience brought me back to when you guys were still in Aberdeen where service, literally, did not exist. Thanks Broadway Camera for those couple of years you've been good to your customers. Back when the other store managers and staff took care of their customers.

Do not ever go there if you do not want to be rob of hidden charges. I went there for a visa photo…read moreand it not only cost higher. They purposefully fail to say I need a digital copy too. So I had to go back and, wham, they charge double for a digital copy if not order on the same day. Poor service and lots of ways to squeeze you dry. Found out there's a real photo studio across that charge reasonable prices and excellent, truthful,excellent services called Nice Photo Tech. Name speaks volume

The best passport experience I've ever had! Lots of care to detail, high quality equipment and very…read moreprofessional. We also took baby passport photos and they turned out great! They also offer other photo services! You pay a few bucks more than Costco but it's completely worth it for a 10 year passport photo and a way better experience. I'll go to Costco for my other shopping but I'm coming here for all future photos and recommending to all my friends.

Selection was pretty expected, nothing over the top or popped out to me, then again i'm not…read moreshopping for a new digital camera. Their film selection was really good, glad they were selling a bunch of different types. Service was ok with not too much chit chat but I felt like I could only come to the counter to buy something and not just look. pricing for equipment was expected and their film camera selection was almost empty. If I lived nearby I would come in to get my film developed and to check on their stock ever so often.

I bought a Sony lens from here and the staff are incredibly patient and knowledgeable. I did not…read morefeel forced or rushed to purchase anything and I was given a lot of time to come back multiple times try out different lens to make sure its the one I wanted.

The photographer was very nice and listened carefully to me about the different specifications…read moreaccording to the embassy. Before I went, I printed out a piece of paper stating the size in order to make it easier to see the size required. She was quick to recognize the mm and cm . We then went into the photograph room for a shot. The picture looked great. However I wish she has given me a mirror to tidy up a bit of my shoulder / sides before the shot. I should have asked first though. I ordered 2 physical pictures and 1 digital (sent by email). Total cost was $32 + tax. All in all I think it's worth it. I got the pictures within 30 minutes.

There are two photo shops inside Crystal Mall. This is the better one. There is only one person…read moreworking but she is knowledgeable and knows what she is doing. I came here for passport photos. They do a very quick job. They take the picture and it takes 15 mins to process it. I got the photos on the same day for $23 all in. The picture looks good. Most importantly passport office took it.

I recently had to renew my passport and the problem is not taking the picture, the problem is…read morereally finding the right person to take the picture and to make your passport look good instead of some crazy bad mug shot that you hand over your precious travel book when they check you out at security of what foreign country you go to. My friend introduced me to this place, and said his wife and kids swear by this place, and remembering this, I went here and recently used their services. I can tell you that the price is about the same as LD, but the level of personability and service is next to none. The amount of knowledge they have as to what type of picture you need is another thing, whether it be for a passport or a certain country's visa, they will know and they got you covered. I had a great session with Mr. Yoo, he is definitely friendly, and even ask, "how did you hear about us?" which is actually really cool. The setup in here is pretty basic, but hey.... he knows what he is doing with what he has got, and can also do digital only if you need that. Oddly on this day the debit machine didn't work, but I can confirm he takes this form of payment as well. I hope to use them again and definitely recommend.

Excellent pictures for passports. Took pics for 3 of us and…read moreall was good. Fast and reasonable.

I have been a customer of Tricera for many years and always found the staff knowledgeable and…read morehelpful. I am finally using their print studio to print on canvas. I have wanted them to print for me for many years, and finally, they have. Now I am also using their framing services. I couldn't be happier with the results and hope to have more work printed and framed soon.

I am beyond impressed with this print shop. I chose someplace close to the artist I commissioned in…read moreorder to have the work collected easily to be signed and sent to me. I had a Giclée print done for this one of a kind artwork, in a matte finish, and the artwork turned out so beautifully. The artist was just as impressed with it and gushed when he was telling me about it. The artwork was shipped to my home in California, and I have nothing but good things to say. The customer service was amazing, and they even went as far to inform me that the artist lived only blocks away and pick up would be better than paying another 15 bucks to ship it. Excellent customer service, and when I'm ready to commission more of the wonderful artists in BC, Canada, I'll know where to have the work printed. A special thanks to Michael for being so accommodating with my questions and concerns.

Just looking at the name you wouldn't think they were a main 'Canada Post' office, but in Oakridge,…read moreif you thought to go to the Bay (where it used to be located) you are wrong, and you better take the escalator up if you want to deliver your package! I've come here a few times, and I must say the guys working here are friendly, and provide the right advice as I had a package that I was trying to stuff, that looked like a ball when it was done, and they told me, if I was able to flatten it out, it would be cheaper to mail, as it's gotta fit into the slot. Saved me a few bucks, give you an extra star for that! Even on their busiest of times, like Christmas when everyone is sending everything from old Christmas cake, these guys get through the line-up fast. They also do passport photos here, and sell ink toner, how those two business relate is a question I'm still wondering, as there is one near my house that has this set-up too, I ain't questioning it. All I know is this is the closest place for me around my work that I can ship stuff on the good ol' Canada Post, even though sometimes I think their prices are a rip-off. It's a pretty store, setup with personal mail boxes, selling envelopes and boxes, and yet they still carry a name like 'Photo Express', go figure?

The owner and his staff are very knowledgeable with all photo sizes and different photo styles for…read morepassports, visas, and application forms. Their experience and teamwork makes you feel relaxed. They take photos for you in the store and they are even willing to do baby passport photos while most places will not. Fantastic customer service. Last time I left the Canada Post downtown on Davie just to come here instead. My box package wouldn't fit into bubble wrapper so I thought I needed to get a bigger box to put it in and buy bubble wrap in addition- the lady at the downtown location simply told me there was no bubble wrap larger than size 7 but had no alternative advice for me. When I went to Photo Express at Oakridge one of the young ladies recommended me package wrapping paper instead! This option and suggestion save me at least $10 and I ended up spending the same amount of money if I had just bought a bubble wrapper.

Such a lovely experience getting the passport photos done for our 2 month old baby. The process was…read moreso simple and efficient that we were in and out within around 15 minutes. Our baby was still sleeping when we arrived and the owner was really patient waiting for us to be ready. He's definitely very professional at these baby passport photos because it only took one click of the camera. I'm especially impressed because our baby was super sleepy and then started crying from being woken up but he managed to capture the perfect moment for the passport photo. We just received our passport so it's safe to say the photo also followed all the appropriate guidelines. Super happy with this place!

Super quick and efficient! Brought my infant and the photographer was great. He took a moment to…read moresay hi, showed us where to put the car seat, and explained how to hold baby for the pic. He even retouched a few shots to make sure we loved them. In and out in under 15 minutes!