While being a small store, they have a great selection of cameras, lenses and accessories. Staff are all very friendly and knowledgeable. Definitely worth while if you're near by, but maybe call them if you want to know if they carry a certain product. read more

Helpful customer service! I felt welcomed and even my silly questions were answered with care and compassion. Fast service for film developing too read more

Friendly, knowledgeable, fast service. Always greeted immediately and provided with cheerful help.

This is my 2nd time dealing with Kerrisdale, the 1st time was in Burnaby. Both Burnaby and North Van locations have been stellar experiences without sales pressure or exaggerated suggestions for something I actually didn't need. The people there are really knowledgeable and I have gotten great prices on both new and used gear. I also got my hands on some equipment that wasn't yet posted online by calling to inquire so I was able to find a highly sought after kit before anyone else. Highly recommended. Knowledgeable, nice, educational and great prices. Special Thanks to Rob in North Van, but everyone there has been great there and in Burnaby. read more

Called to verify that they process passport photos. They confirmed and said it would take about 5 minutes. I didn't think to ask if taking passport photos of a 2 year old would be an issue. I showed up with my son and the gentleman behind the counter said that they couldn't take passport photos of children. I asked why and was told that the photos always seem to come out over exposed. He did say 'we can try' but his body language was total 'I don't want to deal with this!' He suggested going to Lynn Valley Mall as they are better equipped to handle this. I'd considered myself a decent amateur photog. I went here due to time limitations but I ended up taking the photo myself and printing at home. Nothing about that experience gives me a desire to return. I can understand if he is using an instant camera and was concerned that he might waste a bunch of instants/paper on trying to get the right shot given the subject is a two year old. He obviously would not make any money in an already small transaction. What I do I have issue with is the lame excuse that the photos would be over exposed. Be honest with your (potential) customers and you might score higher marks. read more

Sadly, the bloom is off the rose. I wish I could give Kerrisdale Cameras two ratings. One for the used and film camera part along with expertise and a very different one for customer service. The five stars I gave them earlier was a reflection of the excellent help I got when I went there for a camera and lenses. However, the mask came off when I went by for some basic accessories - a strap and camera backpack. The first response to queries about a strap was, "why, didn't you get one with your camera?" Questions about bags were answered with "we have what's on the wall." Really? You want to give me attitude when I'm here to give you my business? Well, that's a self-correcting problem. I'll still go here for my used and film camera needs, but not any longer for digital. Shame, really, it is such a cool looking store. read more

Kerrisdale Cameras on Lonsdale Ave. in North Vancouver has been around for years. I bought my first camera from them and have received the same great service every time I return. In fact, the same guys still work their from over ten years ago when I made my first visit. They have a great team of knowledgeable photographers who are open to chat about any topic photography related. I often pass by just to check out their window display. They've often got some interesting older cameras on sale for good prices. The new stuff is all locked up behind the counter inside...and I don't blame them. Kerrisdale Cameras sells a wide selection of photography equipment and cameras for photographers of all levels. They also offer printing services. I've referred many beginners to them because they are so knowledgeable and really help a new photographer pick the camera that is best for them. Everyone has their own preferences and they take that to mind when helping people out. I've purchased several used lenses here and never had a problem with them. I returned a product once and they had no problem giving me a refund (Of course it was a reasonable excuse to return the product). If you're in North Vancouver and in need of a Pro Photo Shop definitely pay a visit to Kerrisdale Cameras. read more

Great knowledgeable and attentive staff. And in times of COVID- they do the right thing by ensuring all proper Health practices are followed. Great work. read more

Stopping by Kerrisdale Cameras always puts a smile on my face. The heart and soul of photography is alive on Lonsdale! I've bought and/or traded several cameras here over the last 5 years or so. The staff are always very knowledgable and have gone out of their way to locate and secure hard-to-find items if what I need isn't in stock - whether it's body/lens or just a lens filter or some other small item. Tip: take advantage of the customer parking behind the store in the alley. Beats the heck out of trying to find a parking spot on the street! Duck through the hardware store next door to access Kerrisdale Cameras. It's great to have this photography resource on the North Shore. read more

I've been dealing with the North Vancouver Store for 40 years! I just purchased yet another camera. This is THE place to go. The staff have always been friendly, knowledgeable and very helpful! Highly recommend! read more

I went to Kerrisdale Cameras to get passport photos taken. If you're looking for somewhere on the North Shore to get the photos take, I would highly recommend going there. Staff is friendly and knowledgeable, and I was in and out in less than 5 minutes. Price was approx. $13. read more

Excellent service and knowledgeable staff. I've been going there for years and always get the kind of help that just isn't available at the big box stores. Sent my mother there who isn't very tech savvy, she purchased a camera knowing she could ask questions and get help at any time. It's nice to know that you can still get good prices and excellent service like this. read more

Horrible experience at Kerrisdale Cameras. This happened almost a year ago and I'm still upset about it. My family was leaving for a trip in a week, and we had a very sick daughter who had been in the hospital with meningitis. I purchased a microphone at the Kerrisdale location as it was next to our doctor's office. After comparing it to the mic on an Ipad, we felt we didn't need it. So I went to return it at the closer location at that time, the one in North Van. The woman helping me initially was nice enough, then went to verify the return with her manager. Fair enough I thought, wants to get the ok from a manager. I work in retail and know the routine. I was waiting patiently when the manager comes striding out of the back office and starts peppering me with questions in a very aggressive tone and manner. "Why are you returning this? Are you trying to pull something?" etc. I was really shocked and taken aback. I showed him my receipt and no, I just don't need it. The mic was in perfect condition, no visible marks on the packaging. I explained the other store assured me that I could return it here. I had to do some further explaining of why I was returning it here and go into personal details about my daughter being sick. That didn't seem to be good enough for him, as he literally glowered at me and grudgingly said that I could return it. I was so upset I even gave him the chance to apologize by writing him a polite e-mail that went over my experience. Well, satisfaction was not forthcoming, and he simply justified his position but said he didn't see how he was aggressive or impolite. I certainly disagreed. I would have thought that a dying industry like a camera shop would go out of the way to provide good service. I will be ordering online next time I need something. read more