Very helpful awesome attitude check them out they help you out with what you need service quality…read morevalue

I have learned that Champs is the only shop I trust with my vehicles. I prefer them to the…read moredealership! My Cadillac ATS-V is a factory-made track car. Champs treats it as such and does a phenomenal job of service with unparalleled customer service. Brakes, tires, oil changes... they do everything to exceed my satisfaction. My Silverado was brought to a supposed affordable care facility that wanted $1300 to fix it. Champs had it back on the road for less than $100. The picture shows my front right tire/wheel after hitting a downed tree at 6 a.m. Once I was towed to Champs, they removed the tire, cleaned the tree debris, and had me back on the road. That's a $250 tire on a $500 wheel. There were no attempts to upsell or blow smoke up my tailpipe. They fixed it for about $30 and I was good to go. I wish they worked on Harleys.

An update... my truck got demolished while it was parked by a guy on a cell phone, I went back to…read moreMr Boyd's and he had this waiting there... same spectacular service as always.

Sales people are rude to the black customera. They act like the blacks are not worthy of purchasing…read moretheir vehicles. Black people beware!

I visited this place last week for an oil change and tire rotation. I was expecting to wait quite a…read morebit since I didn't have an appointment but they had me in and out in about an hour. The staff was extremely nice and professional and I will be going back and recommend to anyone.

Brutally honest review - took our SUV in on Sunday morning, we had a slow leak in right rear tire…read more Waited a while, Dante (extremely kind and professional) let us know that when our tire was removed, the technician actually ripped a hole through our tire. Dante let us know that they damaged our tire and generously offered to replace it . of course you can't really have a brand new tire and a used tire on the rear of your car which we pointed out. Dante offered to replace both tires at the cost of Mavis . we were so impressed to buy his owning up to the mistake that we offered to pay for one of the tires, and Mavis would pay for the tire that they damaged. We left Mavis with a spare tire on the right rear of the car and we were told to come back Tuesday when our two new tires would arrive. Arrived on Tuesday, and the two tires were put on the back of our SUV, watching the entire process, especially after the technician putting a hole through our tire, we did not feel a lot of confidence in the skills of the technicians in the bay . Left now for the second time, got home and realized that our tire pressure warning light was on because the tire had not been filled to the proper amount. Plus, on our receipt, it stated to come back within 25 miles of driving to have the torque tested. Now we are on Wednesday and it is the third visit to Mavis in four days. Let the gentleman know at the counter that our receipt said to bring it back in within 25 miles and he said he had never heard of that. Showed the receipt on my phone and let him know our tires were low just since yesterday. Got the torque tested, got the air in the tires. In all honesty, if this review were based on Dante and his professionalism, we would give a five star rating, however, the lack of confidence in the technicians is very concerning and for that reason we are giving a three star review. Secondly, what if we were in a position that we could not have paid for that second tire? It was a $449 transaction. We offered to pay for that tire so that our tires matched, but not all customers would be able to do that and that would mean that Mavis would have had to eat the cost of two tires. The establishment is new, nice, clean, however, we personally would not go to this location again . This should've been a one time appointment to check on air leak in a rear tire that probably could've been patched and it turned into three visits, $449 and a decent amount of hassle. We had high hopes for a brand new tire place close to home, but we will not return again .

I have used Pete Smith for oil changes over the past several years. I recently had an experience…read morewhere fault could not be determined with an issue caused to my vehicle, between Pete Smith or the dealership. I reported my issue to Pete Smith and without hesitation, I was offered replacement parts and repairs at no cost to myself. I was also contacted by a member of the Smith family to discuss the issue and resolution. I have to give a huge thanks to Cheryl Ford for her determination to help and Brian Whichard for assisting, as well. Even though this happened, I have no reservations returning to Pete Smith for any services. (Also, I'm native to AZ but live in Henderson. That would be a far trip for an oil change, lol.)

Similar to Joseph T. who left a review on Jul 1, 2024 I had a bad experience with Cheryl. And it…read moreis not the first time. I suppose she is okay if you agree with everything she says. But if anything is questioned she quickly becomes unprofessional. My car has been safety inspected there (and passed) for years and years. Now it will not pass because of the window tint. Nothing changed-same window tint during all these years. When I questioned the inconsistency she basically told me to shut up by saying "we're not having this conversation". A few minutes later when she spoke to me I returned the favor and told her the same thing. You could have just said "Yes, you did not change and your car did not change. We changed and now we are stricter. Sorry about that". I will never go to Pete Smith Lube and Tire again as long as Cheryl is there.

My car had picked up a vibration. it was to the point i hated to even drive it…read more brought it in for a balance to see if that would fix the problem. they found a problem that the balance wouldnt fix. the rim was bent. they said they could fix the bent rim and asked if i could come in the next morning since it was close to quitting time. i brought it in the next morning and boom a hour later i was ready to go. all fixed and ready to go. by fixing that rim they brought my love of driving my SHO back. Thank you to everyone that help fix my car.

It's been a while since my last visit and the new owners took over. Just had and oil change and was…read moreshocked that it went up by $20. Not a good way to keep loyal customers. Bye...

Really wonderful folks here!…read more We bought a car from Murphy Motors in Oxford and it needed a minor repair, Shearin's handled the repair on time and were so friendly. Side note - they do not take appointments. Just an FYI. Definitely recommend Shearin's for service!

Great people, and great service. Great prices, I highly recommend them. I get my tires from them…read moreand I get my brakes replaced there too. I love the attention to detail.

UNUSUALLY good auto repair and maintenance. We have 7 adult drivers in our family and so we shuttle…read morea variety of BMW 3-series, Toyota SUV's, Ford business trucks here from Chapel Hill, an hour away ! They're that good. Lynn, Trey, and Danny will advise you best practices, cost effective choices, budgeting by preparing you in advance for worn tires and brakes 'You'll need front brakes pads next time you come in for oil change' so you can prepare yourself financially. Honesty and Competence are VITAL when you trust somebody with your family's auto safety. We've been going here for 7 years now. It's a good feeling to have this kind of confidence when you drive away, knowing your car's been expertly taken care of AND you have NEVER been misled or 'ripped off' like many auto places just seem to do.

One year I brought my truck in for inspection. Lucky me, it required a $1200 steering rack to…read morepass. This year, I knew the check engine light was on and knew it was a MAF issue since I have a code reader. They didn't bother trying to clean it the "affordable" way, they just replaced it. Okay, I guess since it did get fixed Apparently, it still wouldn't pass emissions. I was told it was running rich due to debris causing an injector to remain open longer than it should. No idea which one was the culprit so all had to be replaced. I guess there are people out there who will believe that bullshit. I knew it was bullshit. I was told they sampled the fuel in the tank and it had debris. Duh. Find a fuel tank in a 2013 truck that doesn't have crap in the tank. That's what filters are for!! $500+ to drop and clean the tank and then I'm told the tank has baffles so likely wasn't fully cleaned. How convenient, eh?? I just needed to get it inspected so it was drivable. I recently had surgery on my shoulder so I wasn't able to work on it myself. I knew the tank cleaning was bullshit but figured maybe it would get it over the goal line. The final straw was being told I needed 8 new fuel injectors for a total of $1700. I was told the injectors were $193 each. I can get OEM injectors from Rock Auto for $66 each. I can get aftermarket refurbs for $37 each. Needless to say, I did NOT have the injectors replaced since the truck ran great and there was no indication whatsoever of a fuel problem. I took the truck to Champs in Creedmoor who I trust implicitly and it passed inspection as is. Apparently, Champs didn't find a $1700 injector problem. I will NEVER bring a vehicle to this shop again! I don't know if the front desk guys get commissions for repairs but it would explain a lot base on the amount of money I've spent there. I'm only sorry that I had to give them 1 star. My preference would be 0 stars. I'm not some dipshit who has never turned a wrench. I've worked on my own vehicles for 40 years. My surgery made this one impossible. I now know who I can and can't trust.

if I could give it a zero star I would i've taken my vehicle to them twice and both times I was…read moretold the issue was fixed when it wasn't

We purchased a used Volvo last January and need to find a trustworthy mechanic to maintain the…read morevehicle. Andy and Mitch did such a great job with our Volvo that we now have them do all the work on our Dodges too! Their rates are more than fair, work is always thoroughly completed, and never any surprises. I also appreciate that do give me a status update on anything that might need to be repaired in the future and let me know how urgent the issue may be. Not like many shops that seem to use any maintenance visit as an opportunity to upsell. Thank You!