Great Staff. Very professional and friendly. My Hygienist, Dawn was so nice…read more ...................................................

Called them about becoming a patient. I am uninsured and was told that they treat uninsured…read morepatients the same as insured patients. But they charge uninsured patients more than insured patients. Can't understand how this is even legal. Spoke to Amanda C. who insisted it was. This is not ethical.

Dr. Rhodes, Dr. Richardson, and Danielle (hygienist) were all fantastic. They were very thorough…read moreduring my dental exam and did a great job all around. I am so thankful to have found them!!

If I could give more than 5 stars, I would. Dr. Rhodes is hands down the best dentist I've ever…read morebeen to. He's kind and knowledgeable and takes the time to explain everything to you. All the hygienists, assistants, and office staff are fantastic as well. I used to have awful dental anxiety before I found Dr. Rhodes. He puts me at ease and I know I'm in good hands. My daughter and I both love our visits here.

I had a consultation about 3 years ago. I paid what was due at that time. I ended up not going…read morethrough with the surgery. They never made any effort to collect any remaining payment from me. No calls. No email. No mail. No reason for me to think I owed them money. 3 years later, I need emergency oral surgery, for which I had to wait a week for a consultation. A day before the consultation the receptionist called me and cancelled the appointment due to small unpaid debt. She was fairly rude about it in a "bless your heart" kind of way. I asked if I get it squared up with their lawyer could we keep the appointment. She said no, and that they would have to get verification that the payment was made and after that it would be the surgeons decision whether or not to accept me as a patient. I immediately called the lawyer and paid the amount. They said that they were notified and tried to reach me at an old address. They never attempted to call. They never attempted email. They said they would let Roanoke Oral Surgery know the amount was paid same day. I might be a weird edge case, but at this point, I feel like Roanoke Oral Surgery mishandled the situation and I question their administrative competence. I am going with another provider, even if I have to wait longer. 0/10 - Do not recommend.

Absolutely wonderful experience. From the front office to my tech Amber to Dr. Margolis even…read morebilling, they ALL took their time to explain my insurance coverage, the procedure and my options All professional and polite. I really appreciated the kindness. Great atmosphere. Great team of people. Kind regards Don

I am so grateful for Dr. Neil. She has literally been a huge part of my dental healing journey…read more She had to gently let me know I had some serious dental needs to accept. Four extractions as well as some serious dental work. I have always taken good care of my teeth. I am just not genetically blessed. 3 of the four extractions were root canals I had in my early 20's. Needless to say they had to come out. After healing up from that process and the additional dental work. I had to do the affordable thing and get dental partials for the open spaces. At this time bridge work is nit in my budget. But she made all of this process easier by her patience. She explained everything to me. She and her assistant and team (Tanisha) could not do enough for me. I want to thank them all. Even the front desk ladies and all who keep it going there. They do the best they can. Thanks Dr. Neil. I am truly grateful.

Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.

This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

I'm writing this to warn others after an experience that caused months of pain, stress, loss of…read moretrust, and financial cost. I scheduled an appointment for four cavity fillings and left with seven teeth drilled and filled, without this ever being discussed or consented to beforehand. I only learned about the additional work after the procedure. The lack of professionalism was alarming. At my first visit, a hygienist made unsolicited negative comments about the dentist to my partner, who was also a patient. During the filling appointment, a different assistant of his apologized mid-procedure and said, "If we would have stuck to the schedule, we'd be done by now. [The provider] always does this," suggesting the dentist went off plan while working in my mouth. Shortly after, I developed bite pain, sensitivity, and clicking in teeth that were healthy before treatment. Multiple follow-up visits provided little improvement, and at one point the dentist even suggested tooth removal. I ultimately sought care elsewhere, where conservative bite adjustments were made that actually helped. Unfortunately, the damage progressed. One tooth filled here later developed irreversible nerve damage requiring a root canal on a tooth that never needed one before. The administrative issues were just as concerning. I waited seven months for a "TMJ device" that turned out to be an oversized bite guard, which I cannot use due to the pain caused by the work that was done. I also requested my records when switching providers and was forced to wait months before receiving them. Had the Virginia Board of Dentistry not intervened on my behalf, I would likely still be waiting. To their credit, they ultimately adjusted my bill so that I only paid for toothpaste, reducing the balance by approximately $350, which was appreciated. That said though, I am now facing the significant cost of a root canal that resulted from this care. Most troubling of all, after I began voicing concerns and after explicitly requesting that all further communication take place via email following a disrespectful and accusatory phone interaction with a receptionist, a hygienist took my personal phone number from my chart and contacted me using her private cell phone. She asked me not to tell the office and attempted to speak with me off the record. This was completely inappropriate. And lastly, please do not be misled by the many five-star reviews. Many reflect experiences with his father, not this provider. Between the lack of informed consent, unprofessional behavior, poor-quality work, extensive corrective care, records delays, and serious boundary violations, I strongly recommend avoiding this office.

Dr Huff and his team have helped me keep my teeth healthy through a whole-life approach to dental…read morecare. Oh, I have had emergency broken teeth repaired and always welcome here with compassikn and care. My wife and daughters have experienced the same kindness.​

Worst place ever!! Do not go here!! He literally Ruined my smile. I'm devastated. I'm going to get…read moredentures now because I went in for a root canal and one week later my whole front tooth fell out, went back in and $4000 and money out-of-pocket it's still not fixed. Guess what 2 days later now that crown is loose again 3rd time. On a permanent crown. Ya please save ur teeth and urself! Oh and he told me it cosmetic now only and I'm too chop chop chop my food and throw it in the back of my mouth. Are you flipping serious? You can't even taste your food then. Who wants their teeth like that? Terrible! I have not ever..

If I could give this place 10 stars, I would!! I called Salem Dental Care being a new patient with…read morea dental emergency. They booked me immediately to come in for evaluation. I filled out all my paperwork prior to my appointment and everything went super smooth. Dr. Ribas extracted 3 teeth with minimum to no pain with-in the hour. I am in recovery now with no issues thus far. Best dentist I have been to entirely.

I had my first appointment at Dr. Irby's office today and I was very impressed. Everyone that I…read moreinteracted with (the front desk receptionist, Ashley the hygienist, and Dr Irby ) were all kind and welcoming. I was there for a limited exam and luckily they were able to do same day care. They were very thorough. I look forward to becoming a regular patient at this office.

I am thankful to have received care at Irby Dentistry on Friday (September 19, 2025). I had…read moreexperienced a worsening tooth injury the day before (September 18) that needed immediate alleviation. I was able to book the appointment within the day of the injury. I was in great pain upon arrival at the visit. I received compassion for the state of pain that I was in. After experiencing great physical pain for the better part of a week, the staff's kindness contributed greatly to fixing the injury well before it was physically resolved. Thank you Irby Dentistry!