A very nice clean surgery. All the staff I came in contact with were very pleasant and helpful. The…read moretreatment and procedure all went very well, and they explained everything to me before and during the procedure. definitely the best dental treatment I have had.

Absolutely awesome doctor! Caring and staff are great too! Hope there is no need, but would…read moredefinitely go back I'd necessary!

This is a unique dentist office from ones I have been in before. It seems small and unassuming from…read morethe outside, but is spacious inside. as a new patient they do a full series of X-rays, scans and pictures. I have a problem with my mouth not staying numb with most dentist offices. They heard what I said and knew how to take care of the issue. It was the first time in memory to receive dental work without the fiery pain of hitting the nerve.

office experience- waiting time. For a visit with the dentist be prepared to wait at least an hour…read morepast your scheduled time. 70 minute wait today, no apologie. got up and left the dental chair, ran into the dental assistant on my way out .., busy chatting with 3 other colleagues. talented dentist but if you value your time you may want to reconsider.

Dr.Okang was great. He explained everything he was doing. He worked with my wife's anxiety. He was…read moreso nice and caring. He is a wonderful person and a great endodontist.

I went to have a root canal done, I was very nervous but Jenny and Dr. OKang made me feel very…read morecomfortable. Dr. Okang was wonderfu he explained evert step and made the procedure very easy for me. I would recommend him to anyone and say 10 out of 10 was my experience. Thank you all for a job well done. Carrie H.

Talented endodontist. Dr. Merian is calm and gentle, just like you'd want someone working on your…read moreteeth to be. He has a delicate and precise technique. He was thorough and careful when he did my root canal, taking time to make sure that every stage of the procedure was done properly. And it only took him one appointment to complete the root canal! Sometimes dentists need multiple appointments for that. In the initial consultation, he took X-rays and carefully examined them before explaining the diagnosis to me. He has years of experience, and he seems to really know what he's doing. His staff was also friendly and easy to talk to, and they got me in for an appointment quickly, within a week or so. Another endodontist I called would have made me wait a month! The dental assistant was super friendly and caring too. Her kind, bright smile made me feel more relaxed as I was initially nervous about getting a root canal. She even offered to give me a blanket in case I felt cold in the room. After the root canal, I had a pleasant time chatting with her about grocery stores and candy while she prepared my X-Ray. Great endodontic team!

Visiting Dr. Mayerchak's office was my worst nightmare. I had an awful tooth ache so I went to her…read moreoffice for an appointment, she told me that I needed to get a root canal done. I followed her advice and proceeded to get a root the procedure done (which only took her eight whole minutes) I was so surprised because I have gotten root canals in the past and never have they been so fast! I headed home with a swollen and pain throbbing mouth, this lasted a week. I called many times and they just told me to take some more antibiotics, It didn't change anything so I decided to visit a different dentist to ask them for second opinion . other Dr said that I should not have gotten a root canal because my tooth was already moving so much. I should have gotten implant instead. That tooth had no crown and only the root, so Dr. Mayerchak gave me the wrong advice. I then went to Dr. Mayerchak and told her about what I found out, she was unhappy with that. I explained this to the manager, and she promised me a full refund, however they still not wish to refund me money. I spent $745.00 for the root canal and they also charged me another $145.00 for pulling same tooth.I cannot trust this clinic anymore, I need to find another more qualified dentist to take care of my dental care.

From the owner: At Roanoke Dental Care, we offer comfortable, pleasant dental care for your entire family! David…read moreJones, DDS and our professional staff are proud to offer the comprehensive care you deserve. Call us today to schedule an appointment with our talented dental team!

Sometimes my relocation to Roanoke from Austin 2 years ago has made me feel as out of place as an…read morealien who has crash landed here from the Andromeda Galaxy--and I should know, I'm the author of a nonfiction UFO-aliens book (2014) decades in the making that deals with crash retrievals of extremely advanced off-world vehicles with biologics onboard (yep, your Congress people aren't all cracking up when they give you TV sound bites of their shocking possibly soon to be disclosed sensitive intel). But I digress. I'm still grateful to have blundered into the Henritze Dental Group, their integrity is positively stellar, they make this TX outsider feel at home--and my visit yesterday for a potentially painful 90 minute Deep Cleaning/Scaling procedure was again blessedly Pain Free. My excellent dentist John Fitzgerald's dental assistant Melissa is a superb technician with a bubbly sweetheart of a personality, she's wonderful to be around. I've insisted on being in her friendly and very capable hands from here on out. She's a gem. PS: I posted a 5-Star positive review of HDG on Google months ago, but G wouldn't allow a second review, so here I am.

I had such a great experience with an extraction and evaluation of my needs to get my smile back…read more However the overall problem was the lack of clarity between the front desk and the dentist. I was x-rayed and the dentist was very kind. He went tooth by tooth and had his assistant type up a 3 tier plan for each tooth and printed the plan out. He explained that even with insurance it would be expensive but he could save me From dentures. He said there were no limits to financial payment plans that suit all incomes. That it could be extended for years so that I could afford it and not have to worry. I loved him and his assistant. Upon leaving the chair he handed me a copy of the 3 teir plan with the details and price estimates for each teir. I got to the front desk they said my Ameritus Platinum insurance wasn't calling them back. The lady at the front desk said "don't worry about it right now." Then she took the paper of the price estimates and the 3 teir plan that my dentist had worked so hard to put together and said "in fact I'll just discard this for you" and ripped up the detailed info that the dentist had given me for a reason. I figured they were all of the same page. I mentioned that there were 3 teirs on there and she said the next available appointment to start the process was 4-6 months away. Again the dentist seemed to know the urgency of my condition. So I left in shock. My mom later came in and asked the dentist why does my son have to wait til March for his work to begin? The dentist - the same one that saw me told her "oh he doesn't have to wait he can come in anytime" I had to return for another extraction. When that was completed the dental assistant said do you want to go ahead with the other teeth or just wait? I'm numbed up and unable to talk. She said before I could get an answer to her somehow, "you want to just wait? Let's just wait then" I didn't want to wait but I had no way to Talk and say no do it now please. She seemed like they wanted me out of there until later. Now the front desk is another person that insisted on payment. I mumbled that I was told of a payment plan and options. (I had yet to see any of the options available that the dentist assured me of). She said " well how much do you want to pay because you owe us $800 already. I think another lady said we still haven't heard from his insurance so they let me go" But the demands and late notices and texts continued to become more hostile and urgent. So I wrote and asked 1) where was the payment plan options I was promised? 2) Why was my insurance not working and why was I told not to worry about it then later told to pay up) and 3) why was my 3 teir plan ripped up and 4) why was I told front the front desk I'd have to wait 4-6 months then my mom was told by the dentist that I can come in anytime? Later I got a letter saying we can't treat you. Your attitude and rudeness will not be tolerated. I immediately walked into the office with my cell phone rolling and showed the front desk my letter. The dentist said all of your communication with us was rude. I said I was simply asking why nothing was done as promised. The front desk had their own set of rules based on who was working that day and that I was told about payment plans and never offered any, told not to worry about paying then harassed to pay, etc. the dentist said "well we can pull up your communications" I said good! It proves my points I wasn't trying to be rude but literally nothing was consistent between one person to the next - the dentist didn't seem to know what the front desk was saying. The other front desk lady didn't know what the First Lady had told me. The dentist seemed unaware that I was told to wait at least 4-6 months then told my mom to have me come anytime. I mentioned that the costumer is why they exist. And the customer had rights and in any business the customer deserves the benefit of the doubt. I'm reporting all of this to the state and to the BBB. Gaslighting a customer for being woefully inept in their communication and bedside manner is wrong. I'm sure teeth cleanings and occasional work is met with friendly smiles and service m. But if you have lots of work you need done, beware that even holding them to their word will result in being denied treatment and kicked out of their dentistry.