Dr. Alouf is a phenomenal doctor! He is warm, knowledgeable, compassionate and a very talented…read moresurgeon. I felt so comfortable working with him and am beyond thrilled with my results! I sent before and after pictures to all my friends and they are all wanting appointments! His staff (Anesthesiologist Dr. Steve, Amy, Tracey, Stephanie, Amber, Helen, Kailey, and Bella) were all so friendly and took great care of me every step of the way! I had a fantastic five star experience!

Stacy was awesome!!! She took my temp before entering the building and asked several questions to…read moreunderstand my skin care needs! Thank you for a wonderful chemical peel I will be back!

Just completed my first visit for a cleaning and exam. I will definitely be back. Highly recommend.read more

I have been a patient of Dr. Midkiff for over 30 years. The staff is amazing and friendly. You can…read moretell they love their work environment. Lots of love in this group of people. When I go, they feel like family. Dr. Midkiff is the best dentist. Danette and Sandy are the hygienist and are awesome too! I wouldn't go anywhere else.

Have been coming to this practice since I was in elementary school (almost 20 years!) and have…read morealways been treated with great service and expertise through Dr Hutchison

I certainly hope to never have an issue with any doctor or dentist as it's entirely quite possible…read morewith carelessness or the "I'm God, you can't touch this" mentality/personality. Up to my first teeth cleaning and the care I received from literally everyone at Hunting Hills in January 2025, I have nothing but high praise. One hundred percent pleased and happy five star review!

Dr Richard Anthony is a life saver. I chipped my bonding on my tooth today while chewing on a pen…read moreat work. It was one of my front teeth and it looked terrible. I called Dr Richard Anthony's office and they scheduled me for the very same day, making sure that they could fix it for me ASAP. I really appreciated that!!! I'm really happy with the way he fixed it! Thank you!

Excellent Practice. Great staff. Professionally. I have been a patient for 20 + years.read more

I was referred to Mills & Shannon, DDS by a friend. When I first arrived I done my paperwork and…read morewas taken in immediately. No wait. The staff was very friendly and informative. Im from Austinville, Va., which is 70 miles away, and I've never been to a dentist that is so thorough and they explain every little detail about what their doing. They also explain all choices and cost so the decision is yours. Your made as comfortable as possible through all procedures. I know no one wants to go to the dentist but for me , when I do have to go, there is only one choice for me, Mills & Shannon, DDS. Thank You,

From the owner: We strive to give each patient individualized care by taking the time to listen to all of their…read moreconcerns. Every guest to our office will be given the same kind of regard and courtesy that we would give to ourselves and our family. Care credit accepted.

After being awarded the Triad Yelper of the Year 2024 Award at the Yelpies Award Ceremony last…read moreyear, an event that honored the highest-performing Yelp Elites, I decided that it would be appropriate this year to go back to this dental office for a dental cleaning appointment and write a follow-up review. Dental cleanings are essential for maintaining optimal oral health and are key to maintaining healthy teeth and gums. I had an appointment to have my teeth cleaned for 11:00am this morning. A few days ago I received an email reminding me of the appointment and asking me to confirm that I would be there by clicking on a confirmation link on the email. I went ahead and confirmed after seeing that I had it listed on my cellphone calendar schedule. Yesterday, I also received a telephone call from them to remind me of the appointment and notify me that I would also be receiving a fluoride treatment not covered by my insurance that would cost $48. I confirmed that I would be there and paying this amount with my credit card. From last time when I also received this preventive treatment I knew that it helps strengthen your enamel and reduces your risk for cavities. I arrived at around 10:45am. The receptionist was on the phone and she had a young lady with a notebook on hand who seemed to be shadowing her to learn about how to do her job. I wasted there until she finished her phone call and then she asked me for my name. I gave her my name and told her I had an 11 o'clock appointment. She then mentioned the payment I needed to make for the amount the insurance wasn't covering and I told her that I was aware of it and was paying it with a credit card. I handed her my card and paid for it. She then asked me to have a seat and that I would be called shortly. I did. Two other people who were there before me were called and around 11:10am I was called in by my hygienist Kadie. I noticed she was a different one than the one I had last time and I welcomed this because the other one had forgotten to floss my teeth, one of the essential steps in dental cleaning. I had researched and found out that during these visits a dental hygienist is supposed to clean, polish, and floss your teeth to remove hardened plaque, tartar and bacteria buildup from your teeth surfaces. And that when combined with diligent brushing and flossing at home, dental cleanings help achieve and maintain healthy teeth and gums. The new hygienist Kadie took me to the room where she would be cleaning my teeth. She was very friendly and knowledgeable. She greeted me very professionally but at the same time amiable. She asked me appropriate questions about me my health and teeth. Then engaging in conversation to put me at ease. Following by treatments commonly performed during a dental cleaning such as Scaling, Polishing, and Flossing. During scaling, she used an ultrasonic scaler, which vibrated and sprayed a jet of water. She also used used hand instruments called scalers to remove plaque and tartar from my teeth surfaces. During polishing, she polished my teeth using a soft rubber cup and a special paste. This removed my biofilm on my teeth surfaces and will reduce plaque buildup without damaging my enamel. She then concluded the treatment by flossing my teeth. Then she went to ask my dentist if the dentist wanted to come in and examine my teeth, but the dentist told her that since there were no issues she would skip it this time until my next appointment. So then my hygienist Kadie proceeded to apply my fluoride treatment and gave me the instructions of when I could eat, what food temperatures to avoid, and when could I brush my teeth next. She also encourage me to floss more often. After asking me if I had any more questions for her, I asked the question of it was helpful to brush your teeth after lunch. She told me that twice a day was enough but it wouldn't hurt if it was convenient for me and at times when eating certain kinds of food. Then she proceeded to ask me what day of the week would be more convenient for me to schedule the next cleaning and time preference. After I told her this information and asked that I wanted to have her as my permanent hygienist, she scheduled the appointment for six months from now. My insurance covers dental cleaning twice a year. In concussion, I was very satisfied with the professional and kind treatment that I received from my hygienist and can understand why the dentist didn't come to see me, even though I would have liked that she would have.

False emergency care…read more These morons said they would aee my wife on a Saturday when she had a crown pop out through online appt. We made one for 7am Saturday morning, when we arrived they said they cant glue it back in because they didn't install it!?! What are the chances a person in their 50s walks in there off the street and has had a crown installed there when they've only been in town less than 5 years Not to mention the dentist was late getting into work when they open at 7am. Three years ago they said they take walk ins and my mother had the same problem empty promises, no help, no thanks.

I am so grateful for Dr. Neil. She has literally been a huge part of my dental healing journey…read more She had to gently let me know I had some serious dental needs to accept. Four extractions as well as some serious dental work. I have always taken good care of my teeth. I am just not genetically blessed. 3 of the four extractions were root canals I had in my early 20's. Needless to say they had to come out. After healing up from that process and the additional dental work. I had to do the affordable thing and get dental partials for the open spaces. At this time bridge work is nit in my budget. But she made all of this process easier by her patience. She explained everything to me. She and her assistant and team (Tanisha) could not do enough for me. I want to thank them all. Even the front desk ladies and all who keep it going there. They do the best they can. Thanks Dr. Neil. I am truly grateful.

Dental staff do not understand contract requirements for participating dental insurances. New…read morestatements confusing. Staff not taking $ off based on third party dental insurance contracts. Only 2 staff members knowledge (Tiana and Elizabeth) understand dental insurance allowables. Front office staff rude, very ugly attitude experienced in Botetourt office specifically. Overall I've used this dental practice 30+ years but have now moved my family. Would not recommend.

Sometimes my relocation to Roanoke from Austin 2 years ago has made me feel as out of place as an…read morealien who has crash landed here from the Andromeda Galaxy--and I should know, I'm the author of a nonfiction UFO-aliens book (2014) decades in the making that deals with crash retrievals of extremely advanced off-world vehicles with biologics onboard (yep, your Congress people aren't all cracking up when they give you TV sound bites of their shocking possibly soon to be disclosed sensitive intel). But I digress. I'm still grateful to have blundered into the Henritze Dental Group, their integrity is positively stellar, they make this TX outsider feel at home--and my visit yesterday for a potentially painful 90 minute Deep Cleaning/Scaling procedure was again blessedly Pain Free. My excellent dentist John Fitzgerald's dental assistant Melissa is a superb technician with a bubbly sweetheart of a personality, she's wonderful to be around. I've insisted on being in her friendly and very capable hands from here on out. She's a gem. PS: I posted a 5-Star positive review of HDG on Google months ago, but G wouldn't allow a second review, so here I am.

I had such a great experience with an extraction and evaluation of my needs to get my smile back…read more However the overall problem was the lack of clarity between the front desk and the dentist. I was x-rayed and the dentist was very kind. He went tooth by tooth and had his assistant type up a 3 tier plan for each tooth and printed the plan out. He explained that even with insurance it would be expensive but he could save me From dentures. He said there were no limits to financial payment plans that suit all incomes. That it could be extended for years so that I could afford it and not have to worry. I loved him and his assistant. Upon leaving the chair he handed me a copy of the 3 teir plan with the details and price estimates for each teir. I got to the front desk they said my Ameritus Platinum insurance wasn't calling them back. The lady at the front desk said "don't worry about it right now." Then she took the paper of the price estimates and the 3 teir plan that my dentist had worked so hard to put together and said "in fact I'll just discard this for you" and ripped up the detailed info that the dentist had given me for a reason. I figured they were all of the same page. I mentioned that there were 3 teirs on there and she said the next available appointment to start the process was 4-6 months away. Again the dentist seemed to know the urgency of my condition. So I left in shock. My mom later came in and asked the dentist why does my son have to wait til March for his work to begin? The dentist - the same one that saw me told her "oh he doesn't have to wait he can come in anytime" I had to return for another extraction. When that was completed the dental assistant said do you want to go ahead with the other teeth or just wait? I'm numbed up and unable to talk. She said before I could get an answer to her somehow, "you want to just wait? Let's just wait then" I didn't want to wait but I had no way to Talk and say no do it now please. She seemed like they wanted me out of there until later. Now the front desk is another person that insisted on payment. I mumbled that I was told of a payment plan and options. (I had yet to see any of the options available that the dentist assured me of). She said " well how much do you want to pay because you owe us $800 already. I think another lady said we still haven't heard from his insurance so they let me go" But the demands and late notices and texts continued to become more hostile and urgent. So I wrote and asked 1) where was the payment plan options I was promised? 2) Why was my insurance not working and why was I told not to worry about it then later told to pay up) and 3) why was my 3 teir plan ripped up and 4) why was I told front the front desk I'd have to wait 4-6 months then my mom was told by the dentist that I can come in anytime? Later I got a letter saying we can't treat you. Your attitude and rudeness will not be tolerated. I immediately walked into the office with my cell phone rolling and showed the front desk my letter. The dentist said all of your communication with us was rude. I said I was simply asking why nothing was done as promised. The front desk had their own set of rules based on who was working that day and that I was told about payment plans and never offered any, told not to worry about paying then harassed to pay, etc. the dentist said "well we can pull up your communications" I said good! It proves my points I wasn't trying to be rude but literally nothing was consistent between one person to the next - the dentist didn't seem to know what the front desk was saying. The other front desk lady didn't know what the First Lady had told me. The dentist seemed unaware that I was told to wait at least 4-6 months then told my mom to have me come anytime. I mentioned that the costumer is why they exist. And the customer had rights and in any business the customer deserves the benefit of the doubt. I'm reporting all of this to the state and to the BBB. Gaslighting a customer for being woefully inept in their communication and bedside manner is wrong. I'm sure teeth cleanings and occasional work is met with friendly smiles and service m. But if you have lots of work you need done, beware that even holding them to their word will result in being denied treatment and kicked out of their dentistry.