Worth the drive and the parking hassle! Kareem and Raquel were helpful and genuinely interested in…read morehelping me figure out which plan was best for me and found a way to upgrade my phone that was not painful

The two female employees didn't greet any of the the customers so I didn't even know they were…read moreemployees. Realized they were 'working' by chit chatting with their friends and not helping customers. Horrible service that we left after sitting around for 15 minutes.

Comprehensive networking and IT with excellent customer care…read more I used Netexem to design, build and install the computer system and VoIP phone system and all other electronic system in my new office.

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

Terrible place! Very poor service and soooo rude!!!…read more They are the worst mobile store in California!! Sure 100% I have upgraded the picture guy who is so rude and negligent in his work! He is the enemy of our community

I may have the wrong address, but Levi at t-mobile on Harbor A-130 is awesome!! I was getting a…read morevoice message over all my phone calls . I explained what was happening and he nailed it first try!! Somehow that voice message had become my ring tone!! I have never touch it so have no idea how that had happened!! He set it back to the default and all fixed!! Levi said he had never seen that before! Thank you Levi!! You were not only super nice and friendly but deliver great customer service in identifying and fixing the problem! Five stars for Levi! You have an amazing employee T-Mobile!

Novatech was a pleasure to do business with. Grant, Bobby, and the rest of the team were very…read moreprofessional and communicative. Scheduling was a breeze and the work was done quickly and efficiently. We would be very happy to recommend them for any of your telecom needs.

In 2023 I hired Novatech to install multiple 4K camera's around my home. The house was pre-wired…read morewith Cat-6 in most locations. I added more locations that were not pre-wired, the installers found a way to feed the Cat-6 wires without holes or needing to knock down or repair anything! I was very happy with the install, the quality of the cameras and everything. Fast forward to today, the clock time has been off since daylight savings earlier in the year and I forgot about it. I could not figure out how to do it. So I called Grant at Novatech and within 5 minutes on the phone, he had it changed for me. HIGHLY recommend this company for anything you need.

Michael did a great job hooking up my outdoor ring camera thru POE…read more He was prompt and very thorough.

Contacted MD Telecommunications to have them assist with getting my TV mounted. Communication was…read moregood, was very flexible with the schedule I needed, took only a little over an hour and a half, and it was done beautifully.

I recently hired Starlight Tech to run cat6A throughout my house and to setup my cameras to use…read morededicated ethernet cables. This was great since I always wanted cat6A in every room and to have security cameras that were not wifi based. They are professional and friendly. I was impressed with their cat6A plan and also where to place my access points as well. I learned a lot from them during the process.

I spoke to this company this morning to better understand what type of alarm system my home would…read moreneed. They were transparent, honest, and gave me options that would be most likely best for my home, even options that other alarm companies offer that they do not; I appreciate their professionalism. If you need a hardwired alarm system, I'd reach out to Starlight for a quote.

Came in to simply get my screen protector changed. Hector was incredibly friendly, helpful, and…read moregenuinely made my day better. He's a great asset to this location.

I stopped by this morning to pick up a free baseball hat that is today's T-Mobile Tuesday perk…read more Both employees working were already with customers so I patiently waited. One of them, a heavy set gentleman, said he will be with me after helping his customer. I said no problem I'm just here for the hat. Then I asked if I can select which one I wanted (there are 4 fun phrases). He said no it's not allowed, even though it does not state this on the reward (see photo). Nevertheless I didn't argue, but followed up with another question to ask if I can take a photo of the hats (curious to see the different phrases), which were displayed on a cart. This time he pretended not to hear me so I got closer to make sure he heard my question. Again, he said no. His reasons are (1) they aren't supposed to let customers pick and (2) the hats are supposed to be in the back. I felt our whole interaction was weird and his tone was unnecessarily curt. Keep in mind I courteously ask first when I could have just walked over to where the hats were sitting and take a quick photo. Hot take: if the hats are not supposed to be visible then why prominently display them on a cart in the far right corner of the store clearly noticeable to anyone who walks in. It's a free hat offer, not that serious, so why act rude? For additional context, the store wasn't busy and I was the only other customer waiting which I was doing. I didn't barge in demanding attention away from another customer, nor did I expect the hat immediately be given to me. There was zero excuse for his dismissive attitude and behavior. Conversely, more positive interactions were experienced at other local T-Mobile stores.

Marisa helped me with home WiFi I highly recommend seeing Marisa to help you with your phone and…read moreinternet needs. Kind, knowledgeable patient and friendly. Great service

They were very helpul , despite my situation ! amaizing costumer service…read more i had purchased a privacy screen protector cash in another location and whoever helped me didnt put it on the sistem on my account so they were not able to find it on my records but they still honored the svreem protector (i had purchase it before with them wich means u can change it as many times as needed free of charge !) (THANK YOU! ) ;)