They are the best. We had some issues with a home NAS storage system, and it ended up taking almost…read morea year to get the system hardware replaced, through no fault of theirs. Once the hardware was finally ready, they came out with no questions asked and corrected the install. They worked hard, respected our home, cleaned everything up, and provided amazing customer service from start to finish. I highly recommend them.

I called last Friday to get a technician to come out today, Monday, to activate my ethernet port…read morehere at home. I had a 1:30 pm appointment. I figure things happen and take time so I didn't call until 2:30 pm or so to check on where the technician was. I was told that my job had "not been added to the schedule" but they would see when a tech could be there. I was then told 3:45-4:00pm. No one arrived. I called at 4:15 pm and was told they were 25 minutes away. I called at 5:01 and the voicemail said the office was CLOSED and here it is 5:15 and no one EVER ARRIVED. I realize compared to other jobs this company has, my job was small and not worth a lot of money. However, the measure of a great business is to treat small customers as well as your big customers. If you don't show up when scheduled, fail to add a job to your schedule, and keep lying to your customer about the arrival time of your tech who NEVER shows up at all...why would I trust this company with my larger corporate work? How you treat people matters, whether the job is big or small. This was unacceptable today and I did not appreciate that I had to keep calling YOUR business to find out what was going on, what happened to the tech, etc. Why aren't YOUR people communicating with customers? Why didn't anyone apologize? Why didn't anyone call before close of business to say, "Hey, we're not coming!" I was extremely unhappy because no one cared that I had taken time off work to meet the tech and no one cared enough to even CALL me and let me know what was going on. You guys dropped the ball big time here and were incredibly thoughtless and rude. Update: They just arrived at 5:36 pm. The techs themselves were GREAT and were able to do the work and complete the job. However, I wanted someone to know about the lack of transparency and communication today as it was very upsetting to me. The quality of work and the people you hired to do the actual technical job were terrific, knowledgeable and qualified. I realized it was not THEIR fault today, but I think it's important for people to know about the communication problems. I updated my review from 1 star to 3 because of the actual techs and their skills.

I may have the wrong address, but Levi at t-mobile on Harbor A-130 is awesome!! I was getting a…read morevoice message over all my phone calls . I explained what was happening and he nailed it first try!! Somehow that voice message had become my ring tone!! I have never touch it so have no idea how that had happened!! He set it back to the default and all fixed!! Levi said he had never seen that before! Thank you Levi!! You were not only super nice and friendly but deliver great customer service in identifying and fixing the problem! Five stars for Levi! You have an amazing employee T-Mobile!

Terrible place! Very poor service and soooo rude!!!…read more They are the worst mobile store in California!! Sure 100% I have upgraded the picture guy who is so rude and negligent in his work! He is the enemy of our community

Great price. Great equipment. Great people. What more can I say. I highly recommend them.read more

Novatech was a pleasure to do business with. Grant, Bobby, and the rest of the team were very…read moreprofessional and communicative. Scheduling was a breeze and the work was done quickly and efficiently. We would be very happy to recommend them for any of your telecom needs.

Got it all working even though all I needed to do was call google support, lol…read more Nice guy and did what he needed to do to get everything remedied.

Michael is a great and honest guy. Did a great job installing our Starlink. He followed up after…read moreinstallation and we found out Starlink had sent us a defective cable. Once we received the new one, Michael came back to repair it. He was always checking on us to see what we might need. Highly recommend!

I recently hired Starlight Tech to run cat6A throughout my house and to setup my cameras to use…read morededicated ethernet cables. This was great since I always wanted cat6A in every room and to have security cameras that were not wifi based. They are professional and friendly. I was impressed with their cat6A plan and also where to place my access points as well. I learned a lot from them during the process.

Mike, Javad, and team are amazing. Starlight Tech will be my go-to for any networking/cabling jobs…read morein the future!! I have a new construction home and one of my first projects was networking/cabling. I wanted two Ubiquiti APs (one on each floor), several Ubiquiti PoE security cameras, and two CAT6 drops into bedrooms which the builder didn't add. Starlight Tech was able to take care of all of this and the best part was minimal holes in the drywall. There were some small holes that Mike told me about ahead of time, but they were small enough to be covered by standard wall plates. On the day of the install, Starlight Tech was here on time, worked together to make sure everything was done in a clean and neat manner, and made sure everything was fully up and running before leaving. They even came back on a second occasion because I was still waiting to order a final security camera. I've recommended Starlight Tech to my neighbors and highly recommend them for any networking or cabling job needed. They are extremely detailed and are excellent at problem solving. The price I paid was very fair for all the work they did. Thank you Mike, Javad, and the Starlight Tech team!!

Came in to simply get my screen protector changed. Hector was incredibly friendly, helpful, and…read moregenuinely made my day better. He's a great asset to this location.

Came into this location to trade in my old phone and went here because it was closest to my house…read more The wait was long but they were busy. When it was my turn someone came over to help me. The sales guy started taking my info. Then he randomly asked me , "hey how old are u?" I'm like why do u need to know? Thought that was a weird question. He then proceeded to say "well we have these programs for people of certain age" I was completely floored and offended - I'm like, " are u insinuating that I'm old enough for a senior discount?! Didn't ur mom teach you not to ask a woman's age?!" He then told me that he saw the year I was born on my ID and didn't math right. I'm in my early 40's WTH?! He then walked to another table and gave me his back and then said, "Well do u want a phone or what?!" I told him I'd rather someone else help me. The manager was near him and didn't say a word. He was helping another customer but after about 10 more minutes of waiting I just walked out. Drove to the HB location way out of my way, off of beach and tablert and had amazing service! No issues, no ages questions, no BS. Forgot the guy who helped but he was super nice and helpful and I was out the door in 10 minutes. Don't go to the Costa Mesa on harbor. Rude, disrespectful and they don't care. "

I met Ari at BlackStone Networks through my property management company in Santa Ana. I leased a…read moreproperty to start my own golf company and quickly learned my building didn't have high speed internet run throughout their property. My entire business runs off high speed internet, so I was frustrated and worried until meeting Ari. He quickly told me they can run fiber and get me 300/300 mbps. Within 2 weeks, he had me up and running with his talented cabling team and now I have no worries about high speed internet. Thank you Ari and BlackStone Networks for saving my business before it even started! I would HIGHLY recommend BlackStone to any business needing internet or other computer-related services.

Excellent Service!!! They answered my call right away. I will be sending clients your way! Thank…read moreyou again.