I like my hair short and easy to manage. Sara does a FANTASTIC job so that as it grows it looks…read morejust as good from the haircut until the next appt in approximately 6 weeks. Everyone is friendly and welcoming.

I used to see Dexter and he was the very best. He no longer works there. It's tough to choose a…read morestylist, since photos of their work seem to be focused on doing color, not cut, and most are just showing long, one length, limp "Utah curls." I had a decent cut a few months ago. It was time for another cut. Let's just say that what I asked for was not what I got. Layers are uneven, not blended, and WAY shorter than what I asked for. Asked for curtain bangs and got uneven, very short bangs. There's absolutely no way to fix this, it is going to take at least six months to grow out the hack job that was done, enough to get someone to try to make it look presentable. There was so much hairspray put in my hair - and it was not blown dry completely, so it frizzed and the frizz was held with hairspray - that it felt sticky and clumpy. I used to walk out with "three day hair" and this time I was washing my hair within hours because it felt like a helmet. I'm unfortunately going to be looking for a new salon. Dexter was the reason to come here. Everyone is VERY nice, but nice isn't what's on my head 24/7. I'm very disappointed.

Went today for wash, cut & blow dry/style. Definitely a bit on the pricier side of life compared…read moreto the run of the mill bargain salons but then again you're not getting a bargain haircut. Tori (sp?) took me in last minute, fixed my scruffy mane and made it look like a million dollars! She works magic! I will definitely be using her from now on. The only reason it didn't get a 5* is because the salon itself is rather run down and not very 'fresh' looking. Nothing too major mostly cosmetic but considering it is a place that does focus on the cosmetic it really needs to be cleaned up. Nothing that a fresh coat of paint, some elbow grease and replacing of some chairs wouldn't solve. Overall I recommend this salon.

Amazing experience!! Everything I've ever wanted. She took the photo that I gave her and made it a…read morereality! Really nice and clean environment too.

Best salon by far. Through many changes in my hair, Krista is an artist. Marina makes sure every…read moreclient has what they need. Great selection of highest quality products. I met Krista when I was coloring my hair to cover grey. After a few excellent cuts and colors, we decided to transition to natural (light brown with over 50% grey). Krista knew exactly what to do. I NEVER HAD THAT AWKWARD STAGE. I always felt like I was having a good hair day. Now I'm all "me" and get compliments almost every day. Great cut, hair is in great condition (Aveda) and I'm able to style it myself easily.

I requested service around 4pm. They are there until 6pm and they did not call or text me back…read more Unless you have time to go in to their salon, I wouldn't trust waiting on them to call back.

My hair is amazing!!! I love the stylist that did she was so helpful and and was such a pleasure to…read morebe around. I highly recommend this place

Beautiful and clean! Cassie nails are the best I ever had. Natural is the look I love. Although she…read moredoes any style you want. Especially like the color options and with the shellac color won't come off. No drills or face mask makes the entire experience more relaxed. Her pedicures are to die for. You walk away with what seems like new feet!

Very relaxing, professional massage therapists, easy to book and fairly priced! It's very small and…read morecozy. Lots of cute little details and some local jewelry for sale. Zack was great and made sure to understand what I was needing and preferred pressure before getting started. Will be back next time I travel to Gatlinburg!

This was the absolute worst facial I've ever had. To start out, she did not know her products. When…read moreI asked her what product line the spa worked with, she named two lines, and then said she thinks there was a third and that they sell it out front. She couldn't tell me anything about the products as far as what the benefits were or what was put in them. She did not explain anything she was putting on my face, so I had to ask her. After she finished the first step, I asked her what it was, and she said "oh, the oil?" as if it was a question. She followed by a mask which she didn't tell me anything about. So I asked her what she was applying and she said 'oh this is the mask'. I got the feeling she uses the same mask for everyone and didn't even know what it was. I wanted to know why she picked that particular mask for my face and what the benefits were, and she couldn't tell me. Furthermore, she didn't apply either of the products to my whole face. My nose was not covered with product at all, not even cleanser, and the rest of my face was sporadically covered. I had added on an eye treatment, thinking that I would get some kind of cream or mask of some type. Instead, it was one of those gel pads in a foil wrapper like you get from the cheap aisle at T.J. Maxx. She opened only two, which she put under my eyes, then when I asked about it, she opened another two for the tops. She of course charged me for the second set, $50 for this treatment that did absolutely nothing. So I got nothing put on my eyes in the way of product even though I paid extra for the eye treatment add-on x 2. Lastly, this was supposed to be a hydra steam facial, however the steam machine was placed so far away from my face that I didn't feel it one single bit. My face felt horrible afterwards and I couldn't wait to get home and wash it. My massage was okay, but For a 90 minute full body treatment, I expect to get the glute muscles done or at least to be asked if I want them done, but they weren't. Still, the rest of the massage was okay. The kicker that topped off the bad experience was upon checking out, I was not told that gratuity was included in the price. I left a $50 tip, even though I was not happy with the experience, because I do believe in tipping well for the effort. I was super peeved upon leaving when my friend that I was with asked me why I left an extra tip and that's when I found out that it was included. I feel it was very unethical of them not to tell me this. What a complete waste of over $400!!!!

I came down to Gatlinburg from Michigan desperate for a haircut. I posted on Facebook for…read morerecommendations of a good hair stylist in the area. I had gotten many recommendations from people, but Salon 1 Twenty kept coming up as recommended by many locals and "I would not be disappointed". Then Bob, one of the stylist, had sent me a message to come in and he and or Rob will be happy to cut my hair, They made room in their schedule for me to come in, while I was visiting in TN. Absolutely LOVED my haircut. I had a picture that I visioned and Rob was very particular in the cut and kept referring back to the picture I had. Him and Bob I feel took the team approach to make sure I walked out with what I wanted and they had met my expectations. Well.. they did 100%. I now have two hair stylist down in Sevierville TN that I can now count on, and will definitely will be back at my next visit for a cut and color. Its so hard getting into my hair stylist in Michigan before a trip, and so happy I have someone down here now I can trust. Thank you guys!!! My experience was great, and you two were so welcoming.

I came here for a cut, wash and style. Allison did…read moreamazing! I was reluctant to come in for a cut since my hairdresser is in Houston. Very happy I took the chance.

Wonderful surprise so close to my daughter's house. Definitely a return visit worthy. Allison was…read morefriendly, skilled and did a great job. The salon was inviting without being pretentious. Definitely worth going and soaking up the good vibes. Grab a coffee too at the shop 2 doors away. Delicious

I've been going to Ghilda and She is excellent, She takes a…read morelot of pride in her work, and it shows. I took my 11 year old to get some natural highlights and they looked so beautiful and natural. She does my color and highlights and I'm always happy when I leave feeling pretty. It's hard to find a really good hairstylist that cares and here I think these ladies take a lot of pride in their craft. Great place

Lashes and Waxing by Paige... She is very unreliable. First…read moreappointment I waited 20 min in the lobby for her to tell me she canceling. I attempted to give her another chance by booking another appointment and she again canceled an hour and a half before appointment. Wont do it again!

Attention Brides ........... don't get stuck with a 600.00 scam job…read more We were quoted 140.00 what we got from the owner is a 250.00 bad black job. When we got home our Aveda salon had to fix this owners mistake another 250.00 fix. The owner and the so called pathetic excuse for a manager all should be arrested for misuse of credit cards and scamming women. Please go elsewhere and they use and push Paul Mitchell lol what a joke!!! Lady's show no love and make this place go out of business.

I'm so thankful I found this salon to style my hair while I was visiting from out of town! She…read morenailed it.

Very relaxing and comfortable. I did not want to leave. The staff were so knowledgeable,…read moresupportive and so friendly. We will definitely revisit. Please make time to enjoy this spa.

I had the "Be calm" massage with Braidy, and let me tell you, that woman has the power of Lord…read moreabove in her hands. I had knots I didn't know existed and she took care of them. That was THE best massage I have ever had in life. The spa is clean, well organized, everything in the restrooms was stocked and tidy! I would move in if they let me!