It is such a comfort to know that your health is in good hands and with Mark Fialk I feel totally…read moresecure with my care. Dr. Fialk is the most skilled doctor one could hope to have. My family has gone to him for decades as do many of our friends' families. He is like THE local doctor. Although he has so many local patients, I have never heard a bad story and can call up several situations in which he has literally saved the lives of members of my family by noticing little things (turned out to be not so little things) in routine check-ups. He doesn't mince words, but also is a really nice guy (though not real cozy and friendly--he cuts right to the chase). He also gives really honest referrals.

This doctor is arrogant, misread my symptoms completely when I was suffering and was insulting to…read moremy intelligence. Can't stand him.

My Dr, Dr. Britni Minifra is more than Outstanding! She's extremely smart, caring, and thorough. I…read morehighly recommend Dr. Manifra, she's the best. BUT BUT BUT, Dr. Minifra is on an extended maternity leave, and left her patients care to her assistant, Denise Hernandez A.P.R.N. On December 18th, I made a video appointment with Denise, during this call everything went well; as usual. I was told by Denise as we ended the call, to follow up in 2 weeks. TWO WEEKS LATER...... I go to MyChart to schedule a follow-up with Denise, and I can't schedule an appointment, there are NO PROVIDERS LISTED!! Also, there was no way to send a message!! I call the office next, and I'm transferred to someone who tells me "You've been discharged from this practice!! SHOCKED!! ME?? WHY?? All that was explained to me was that "They are short staffed". Next, I was told that they would provide 1 month of medication while I find another provider. Now, for most people this might be ok, but for me, I'm on Controled Substance meds, and finding another provider is More than Difficult, and I explained them of this; THEY DID NOT CARE!! Being a patient with 3 chronic conditions in need of continuous medications, this type of behavior should be ILLEGAL!! Doctors take an oath, to "DO NO HARM", these Doctors Harmed Me Terribly!! STAY AWAY FROM THIS PRACTICE AT ALL COSTS!!

This is a complaint about the office staff and who ever the covering physician was today, August…read more13, 2021. At 630 this morning, I realized I had forgotten to pack my thyroid medicine to take with me on vacation to Boston. I called and left a message requesting a prescription be called in for 5 tablets. I gave all of my personal info, and provided the location and phone number of the local CVS, which was in Salem, where we'd be spending the day, as well as my own phone number. I did not receive any call back confirming that the message was received, etc. So I called again, at about 9:35. I was told the prescription had been "called in". Ok, great. We did some sightseeing at I went to the CVS at 11:30 assuming the prescription would be ready or nearly ready. I was told it was never received. Called the Dr office again. I was told that the Dr on duty never looked at it because he was busy with patients. Ok, but I'm a patient also, and I had iniated this request in the early morning, so could they please ask him to do it between patients she said she would ask him to do that. I returned at 1:30... STILL NOTHING. I called the Dr office and was told the same story. We went to lunch. I called the pharmacy at 330. THE PRESCRIPTION WAS A) NOT CALLED IN TO THAT LOCATION, BUT TO ANOTHER ONE IN SALEM; B) THE DR PRESCRIBED *A*FULL*30 DAY* SUPPLY* which I did not ask for, and the prescription coverage denied it because I'm not due for a FULL refill until October. NO KIDDING. BUT I ONLY ASKED FOR F I V E TABLETS. I called the Dr office A G A I N, told them what they did which was WRONG, and they proceeded to pit me.in hold then hand me off to someone who expected me to start from the beginning to explain it to her. NO THANKS. I called the CVS back, worked with the pharmacy to only fill it for 5 tablets, for which I had to pay out of pocket since the INEPT DR OFFICE called in the WRONG QUANTITY so the pharmacy could not run it through my prescription coverage for less than 30 day supply. I. AM. LIVID. I've NEVER dealt with such ineptitude in my life.

i need to update my review; last tuesday i was there and had a very pleasant experience. starting…read morewith patty, sasha, sonia and nannette. and i was eventually seen by gwen beetle. they were all soooo kind and helpful and courteous. what a great office and fantastic staff. i want to share my latest experience; vanessa s. and sasha n. were there to greet me and they could not have been more courteous and helpful and knowledgeable. they got all my paperwork done and i'm really grateful for their help. sooooo pleasant and fantastic at what they do. then i had the pleasure of being helped by nurse nataliya she too is jus sooo kind and helpful and comforting. i need surgery and it's stressful but all three; vanessa s, sasha n and nataliya are fantastic at what they do and wells cornell, you're fortunate to have all three on your side. thank them for me cuz they are much appreciated.also, i'd be remiss not to mention patricia. she too is sooo kind and helpful at the front desk.

My son goes to Weill Cornell to see his pediatrician. Everything so far has been great. When we…read moreneed care we are able to get care, usually the same day. We've seen a few different doctors (sometimes we aren't able to see his PCP) and everyone is very knowledge, cordial and kind. The nurses are all great and attempt to calm my son down who get a a bit nervous as he's only 2.5 (he started seeing his doctor at 18 months when we moved to NYC). At times during afternoon visits when they're busier the wait time can be a little long but that's fine. We are patient and things work out.

Fantastic father and son general practitioners. Comfortable and clean office. Nurses are very…read morefriendly and professional. I usually see Dr. Agresti Jr, and he is a wonderful doctor. He really cares about his patients, and you never feel rushed during a visit. Also, if you are feeling sick, the office will get you seen quickly. I think that's so important. I highly recommend this practice.

The amazing care I get in a timely manner is why I go the this facility. The entire staff knows…read moretheir job and does their very best. Easy location to get into.

I love the way he answers questions and he writes everything down and he's very patient…read moreunderstandable of readable and gives you feedback He's a doctor that I haven't seen in such a long time that he may need to be comfortable and took care of my asthma quickly there is no one running around practice procrastinating he went down to the point and takes care of you that very well understandable doctor I appreciate it thank you very much.....

Never intended to make a review. Was swiping to read reviews, and two stars automatically popped…read moreup. Now I see why five stars just might be in the review. Just a mistake!!!

Dr Fernadez is wonderful. I would give him four stars. Pleasant, easy-going personality…read more The office if i could give minus 4, I would. The poor marks are for non existant follow up. You can not reach the office to get test results. I have been trying for over three weeks now. No matter when you call the office - during their business hours - no one picks up. There is a recorded message that tells you to call back during their business hours!!!! WTF??? .. Results where supposed to be sent to my primary weeks ago. This is needlessly stressful, agitating and unprofessional.

The receptionist and nurses here are so out of bounds unpleasant that they should quit their…read moreprofession and go back to school for something else: The doctor and office manager are holding this sinking boat together but their hiring decisions are questionable. They attempted to charge me $50 additional but couldn't tell me what the invoice was for on top of my copay. I called several times about ovira and no one ever called me back. I'm talking once a week, following up and no one ever returning them. I don't need one of your nurses starring at me and making faces with your receptionist because I returned her own attitude. When I've asked a medical release form, they had no idea what I was talking about and they delayed in sending information to other offices where I have to repeatedly follow up to make sure it gets done. Get it together.

I just started seeing Dr. Knoepflmacher because my friend recommend him and I didn't have a primary…read morecare Dr. in NYC. I made an appointment and they were able to fit me in after about 3 weeks (but my schedule was kind of crazy so that was partly my fault). When I arrived at the office I realized I had forgotten my insurance card at home :-( They were iffy to see me, but after about 20 minutes the receptionist was able to look up my information online and get me seen. I had to wait a while, as they were very busy, but it was okay. When they first brought me to the back they showed me into the Doctors actual office. I sat down and waited for Paul, MD to come in. He arrived after a few minutes and we had a 10 minute conversation about my family, medical history, any problems, and then my present and future concerns. He was really friendly and his demeanor was just very welcoming and put me at ease. After we chatted he called a nurse in and then she brought me to an exam room. I changed into my gown and then she took my vitals. She was super nice and friendly and we had a nice little conversation while she was doing everything. BEST PART: when she took my blood I didn't feel ANYTHING at all. She was the best blood-taker I have ever had! After a few more minutes Dr. Paul came in and examined me. He just did the usual and everything was normal. He said he would contact me by phone or email in the next few weeks with my blood results. It was about 4 days and I had an email from the Doctor with my results. Everything turned out perfect and I will definitely be returning to this doctor, and recommending him to anyone in need.

Dr Knoepflmacher is the best general Md that I have found in the city. He always takes time with…read morehis patients and is up to date on the most effective and new treatments. I use him as a GP but he has been always open to alternative medicine and even suggested an acupuncturist to me! He is the kind of old school, compassionate Md that everyone should have in NY. My only complaint is that he is becoming so popular that it is hard to get an appointment! Definitely someone you want on your health care team.

Poor bedside manner and did not explain or attempt to get in contact about lab or endoscopy…read moreresults. Would absolutely not recommend as a GI.

Horrible doctor. Not patient or courteous at all. Horrible front desk personnel. The only reason I…read moreused this facility was due to a motility pH test done that apparently few doctors do. There are few other places that do this test in NYC .... Stick out the wait times at those facilities and do the test elsewhere ...