Telling the truth to customers. Bought a 2026 Nissan Pathfinder Platinum, they tell you you have all the bells and whistles and that your buying the highest quality. Well, once you sign those papers and come find out when you install the app your automatic car start don't work. The dealership don't tell you they put in a new system and it only works on certain model cars. I called there app support and they said you're car well start the first time, then the second time you use the remote, then the third time you have to start it manually. What a crock of shit. When on FB Nissan Pathfinders complaints and there are alot of poor suckered peolle like me, Stay away. FROM BLAZE ALEXANDER NISSAN. We contacted BBB. read more

On November 13th, we drove thirty minutes away and we called on our way and when we arrived they had the cars we were looking at warmed up and ready to test drive! Tyler was so nice and was very welcoming! I loved how everything was ready when I got there and started the process right away. Tyler was very professional, we arrived a couple hours before they closed and he was more than willing to help, he made the process flow nicely and was very organized to purchase my 2023 Nissan Sentra. read more

RUN AWAY FROM THIS DEALERSHIP!! This is one of those occasions when you wish there was an option with zero or negative stars. There's no way to say this any nicer: these guys are crooks! One of their business models is to clear any check engine codes, then assure guests that vehicles have no issues. Naturally, it just takes until the next morning for you to discover that you've been shafted. They are con artists! If there's a school for disreputable, lying, unscrupulous and immoral sales tactics, it's taught here at this dealership! read more

On Aug 10th we drove an hour and a half to Williamsport to go car shopping for my daughter for her 16th birthday. The first place we stopped at was Nissan Blaise Alexander, the salesman came out right away, and then a 2nd and 3rd time. Then we found a Hyundai Kona the color my daughter was looking for, beside it sat a Forrest Green Nissan ( remember this the green Nissan). We looked at and test drove one the day before back home the same miles. Except the one near home was loaded with moon roof, apple charge and more options but the color was black and they were asking the same price for a base model with about 500 more miles. After about 15 mins talking to my daughter she said she liked it better, so I said we'd talk numbers. The salesman said he would have them pull it around and clean it, I said ya you thought they would have done a better job before putting it on your lot. So I offered cash for my offer price, they said no because I'm not taking out a loan. Then the manger said the only way we can even give you $500 off the car is if you take a loan out. I said I know how it works, I take a loan and your company gets a kick back off my loan so you force people to use your loan company. I've been around the business most of my life, you always have top end and mark up on all vehicles. Told them if you can't get it below $22k your wasting my time. The manger came back and agreed on my terms, and did a 6 month loan . They did the loan, we kept getting bounced between 3 different offices 3 hrs later they stated they were still waiting on the authorization of the loan. That was a lie, I got confirmation 10 min after they filed for loan, the salesman kept walking off talking to other customers, disappearing for 20 mins. Remember that green Nissan truck, they showed hr after us test drove the truck, and I saw them putting tags on the truck and I walked out and talked to them. They showed up and he was after us and they were leaving at this point I was about to leave. Then he said paperwork was done, 30 min later he still didn't return, I see him out there talking to other customers. I walked and stated right in front of everyone I didn't sign the papers yet I can just walk out here. Then he disappeared again. Then came in with paperwork and video, then disappeared again for 20min. My nephew was there with his wife and daughter who works at Subaru Alexander she even stated it never takes this long. During the finishing of paperwork, they failed to tell me about the cars factory warranty before they sold me another warranty. This is just plan dishonesty to me. After 3.5 hrs finally getting the car, the salesman lied it was never cleaned again. The manager has an attitude, lack of customer service, and they honestly don't care about customers. So on Aug 10th we came home and had to clean a car but don't worry I took pictures of how your dealership is for my own records. I won't buy another vehicle from any Blaise Alexander/ or Aubrey Alexander car dealership ever again. read more

Scammers!! Don't buy your vehicle from them!! The check engine light will turn on as soon as you get home with the vehicle.

I drove 2 1/2 to buy a truck from them and it turns out that they do honor their pricing on vehicles for sale. Very happy with the outcome of my deal. Thank you Blaise Alexander Nissan, Robert Burns read more

DO NOT COME HERE!!!!!!!! Me and my mother REPEATEDLY asked these people if we should get a ride all the way out there to see if we could be eligible for a car considering our circumstances, and they said every single time "yes, sure!! Come out! We wouldn't ask you to come out if we couldn't help you!" We told the employees multiple times that we do NOT have a down payment, when we talked to them on the phone every single time. We got a ride from a very generous friend that took an HOUR. When we got there, the people that my mother talked to on the phone weren't even there!! The FIRST words out of the guys mouth were "what were you looking to put down on the car?" Are you kidding me?! This OBVIOUSLY shows that the company does not communicate with each other!! Then thy said, "due to your credit score, we don't think we'll be able to do much for you" THEY KNEW OUR CREDIT SCORE BEFORE WE EVEN CAME IN!!!! THEY KNEW OUR CREDIT SCORE WHEN WE CALLED THE FIRST TIME!!!! THESE PEOPLE ARE LIARS AND CHEATERS!!! DO NOT COME HERE!!! read more

Very well trained and polite thieves! This service department charges for work not done. They tried to charge me $225 to flush, not drain, but use a pump to flush my transmission for the required service. I watched the tech drain five quarts of CVT fluid from the trans, not pump anything. I was informed that some CVT's do not fit the pump but I was asked to pay the full amount anyway. This fluid at retail is $19.95 a quart, I asked what the other $125 was for, no answer. The bill was finally adjusted but they wanted $120 in labor to change my oil and drain and replace five quarts of CVT fluid. That's about a 15 min job. If I had not seen the tech simply drain the fluid I would have been billed $225 for $100 of CVT fluid and 15 minutes of labor. These folks talk a good game but what they are doing I am sure is illegal. My next stop is the local State's Attorney's office. This has to be stopped. read more

They post that their mission is to give you a "a truly exceptional experience" and they ACTUALLY live up to it. I'm from jersey and I've been to a few different dealerships who were decently good, but never truly impressed me. The service is impeccable; i had an oil change and maintenance done, which didn't take long, the service advisor was so nice and she also thoroughly explained what each service was and how they checked it, AND the actual service technician reported every detail of the check-up saying i was missing a plastic cover for my oil change, which none of the previous dealerships ever reported. Manager was also very nice and made sure i understood the service as well. Definitely want to come back here again if i'm still in PA. read more

About two years ago I started having issues with my transmission in my 2009 nissan rogue. I then did some research and found out that there was a full factory recall on my transmission up to 120,000 miles. At this point my car had only 105,000 miles on it so I decided to schedule to have my car looked at by Blaise Alexander Nissan. A certified Nissan dealer and service center. When I arrived for my apointment I explained that my car was completely losing power, not accleerating over 3 rpms or letting me reach speed in the upper 60's. I also stated that once my car has driven greater distances it begins to make a vacuum like whinning noise as it loses power. After taking off work and sitting in the waiting room for 3 hours with my small child they then told me that it was the wheel barring..... okay, okay, okay, yes I am young. Yes I am female. But I am not stupid. So I said fine. I'll fix my wheel barring and bring it back to show you the problem is still there. (Unfortunatly this is the only CERTIFIED nissan in my area so without them stating my transmission needed replaced nissan factory was not going to help replace it.) Anyways, they ended up charging me $98.00 just for the wheel barring diagnosis. After I replaced the wheel barring I took my car back because it continued to worsen. At this point it had left me on the side of the highway, stranded without service, it has completely lost power in an intersection and wouldn't move ect. When I had time to take off work and return to blaise I was at 107,000 miles. Still under the exteended factory waranty. This time they did not charge me for a diagnosis but blamed my transmission on something else..... it was now the "wheel speed sensor harness" Ha this has got to be a joke. So, I again declined their quote of $462.00 + tax and had this "problem" replaced else where for a more resonable price. But yet, still having transmission issues which I have had 2 other garages at this point verify the need of a new trasmission. Unfortunatly I kept hearing the same thing from nissan, "in order for compensation I need proof from a certified Nissan service department to validate." So back to Blaise I go, this time angry. At this point I am at 111,500 miles and I am running out of time. I drive 45 mins to work daily. Then I had to drive 55 miles to blaise to get my car looked at everytime. But NEVER GOT verification that it was my transmission. They neglicted to follow through with their promise of satisfactory customer service. Needless to say after reaching 124,000 miles and my transmission still needing replaced but no longer covered from factory I get my car looked at AMCO in williamsport where it only took them 1 hour to determine and diagnose the transmission fail. They were able to pull codes and get verification. They even called blaise and talked to the service manager (who is a complete joke) and told them that they were able to diagnose the problem. Blaise then said they would take another look for free. No thanks, instead I drove an hour an 55 mins in the opposite direction at another certified Nissan dealer, broke down 3 times along the way where I had to sit and let my car be turned off in order to get it to move again JUST TO get verifation and sure enough they had informed me that my transmission needed replaced. IT GETS BETTER. Nissan refuses to pay for my transmission now because I am over my extended waranty for the recall. So thanks a fucking lot Blaise for screwing the little person because your service department is a bunch of lazy scumballs and your service manager doesn't know the difference between cvt transmission fluid and regular transmission fluid (that's another story). So, with this being said 2 years later today I finally have a new transmission of which I had to pay out of pocket to replace. read more